This course is ideal for those with a passion for working with at-risk communities. This qualification aims to provide students with the skills and knowledge required to work with at-risk youth, develop relationships with families and facilitate family intervention, effectively provide trauma-informed care, develop relationships with families and work with people with mental health issues. Workers operate under a broad supervision framework and within clearly defined organisational guidelines, service plans and position specifications. The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice. No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Students are required to complete the Basic Key Skills Builder (BKSB) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
Mandatory placement checks are compulsory for this course. The student will be required to obtain a Working with Children Check relevant to their State or Territory, along with an Australian Federal Police Check and a Student ID Card. The student must ensure that they meet the requirements for these checks prior to placement. The student may be required to undertake a pre-placement interview with host organisations and placement may be subject to the student meeting the requirements of the organisation. The Vocational Placement will entail 120 hours within a relevant work setting. Placement will be undertaken towards the end of the course. If the student is currently working in a relevant role they may be eligible to undertake placement hours with existing employer. This will be subject to approval by the Head of Course and agreement from the employer.
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
You will be required to complete an approved work placement of 120 hours to complete CHC40321 successfully.
Once you have completed at least 12 units, you will need to complete a Placement Application Form. This form allows you to identify if you would like to apply to complete your placement within your workplace or attend a CQUniversity-sourced placement.
Students who are currently working in a relevant role may be eligible to undertake placement with their existing employer, subject to approval from the relevant Head of Course and agreement from the employer.
If your workplace does not meet the required criteria for the training package to undertake your placement hours, then the CQUniversity Work Integrated Learning (WIL) team will arrange a work placement for you. The WIL team will aim to source a placement located within the student's community; however, circumstances may require the student to relocate to complete the placement.
Mandatory placement checks are compulsory for this course. Students will be required to obtain a Working with Children's Check relevant to their State or Territory, an Australian Federal Police Check, and usually two doses of COVID-19 vaccinations. You can gain more information about this from the WIL team. You will also be required to complete a Student Declaration, Confidentiality Agreement and order a CQUniversity Student ID Card.
Students must ensure they can meet the requirements for these checks. Students may be required to undertake a pre-placement interview with host organisations and placement may be subject to the student meeting an organisation's requirements.
Effective 25 September 2023, updates have been made to the COVID-19 vaccination mandate for Queensland Health sites and the Queensland Ambulance Service. While Queensland Health does not currently mandate evidence of COVID-19 vaccination, it's essential to recognise that other organisations may enforce their own vaccination specific criteria. This situation is similar across other states and territories, with the exception of Australian Capital Territory, New South Wales, Victoria and South Australia, where COVID-19 vaccination is mandatory for all healthcare students.
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Student Availability |
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Fees |
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Application Mode |
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How to Apply | Please Enquire or Apply Now | ||||||||||||
Study Area |
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Skill Area |
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AQF Level | Level 4: Certificate IV |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
This course may contribute to the following careers: Child Protection Support Worker, Family Support Worker, Behaviour Support Officer, Residential Care Officer, Youth Justice Worker.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
12-18 Months duration.
Core Students are to enrol in 1 unit per month following the course planner sequence. |
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CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | More Information | Training.gov Details | |
CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
CHCCOM002 | Use communication to build relationships | More Information | Training.gov Details | |
HLTWHS001 | Participate in workplace health and safety | More Information | Training.gov Details | |
CHCCCS006 | Facilitate individual service planning and delivery | More Information | Training.gov Details | |
CHCMHS007 | Work effectively in trauma informed care | More Information | Training.gov Details | |
CHCPRT029 | Work within a practice framework | More Information | Training.gov Details | |
CHCPRT034 | Work with children and young people with complex trauma and attachment issues and needs | More Information | Training.gov Details | |
CHCPRT025 | Identify and report children and young people at risk | More Information | Training.gov Details | |
CHCPRT027 | Work collaboratively to maintain an environment safe for children and young people | More Information | Training.gov Details | |
Elective | ||||
CHCCCS016 | Respond to client needs | More Information | Training.gov Details | |
HLTWHS006 | Manage personal stressors in the work environment | More Information | Training.gov Details | |
CHCCCS019 | Recognise and respond to crisis situations | More Information | Training.gov Details | |
CHCCCS009 | Facilitate responsible behaviour | More Information | Training.gov Details | |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | More Information | Training.gov Details |
Sequence | Unit |
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1 | CHCDIV001 - Work with diverse people |
2 | CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety |
3 | CHCLEG001 - Work legally and ethically |
4 | CHCCOM002 - Use communication to build relationships |
5 | HLTWHS001 - Participate in workplace health and safety |
6 | CHCCCS016 - Respond to client needs |
7 | HLTWHS006 - Manage personal stressors in the work environment |
8 | CHCCCS019 - Recognise and respond to crisis situations |
9 | CHCCCS009 - Facilitate responsible behaviour |
10 | CHCDFV001 - Recognise and respond appropriately to domestic and family violence |
11 | CHCCCS006 - Facilitate individual service planning and delivery |
12 | CHCMHS007 - Work effectively in trauma informed care |
13 | CHCPRT029 - Work within a practice framework |
14 | CHCPRT034 - Work with children and young people with complex trauma and attachment issues and needs |
15 | CHCPRT025 - Identify and report children and young people at risk |
16 | CHCPRT027 - Work collaboratively to maintain an environment safe for children and young people |
RPL Only
Core | ||||
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CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | More Information | Training.gov Details | |
CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
CHCCOM002 | Use communication to build relationships | More Information | Training.gov Details | |
HLTWHS001 | Participate in workplace health and safety | More Information | Training.gov Details | |
CHCCCS006 | Facilitate individual service planning and delivery | More Information | Training.gov Details | |
CHCMHS007 | Work effectively in trauma informed care | More Information | Training.gov Details | |
CHCPRT029 | Work within a practice framework | More Information | Training.gov Details | |
CHCPRT034 | Work with children and young people with complex trauma and attachment issues and needs | More Information | Training.gov Details | |
CHCPRT025 | Identify and report children and young people at risk | More Information | Training.gov Details | |
CHCPRT027 | Work collaboratively to maintain an environment safe for children and young people | More Information | Training.gov Details | |
Elective | ||||
CHCCCS016 | Respond to client needs | More Information | Training.gov Details | |
HLTWHS006 | Manage personal stressors in the work environment | More Information | Training.gov Details | |
CHCCCS019 | Recognise and respond to crisis situations | More Information | Training.gov Details | |
CHCCCS009 | Facilitate responsible behaviour | More Information | Training.gov Details | |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | More Information | Training.gov Details |
Unit Code | Unit Name |
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CHCDIV001 | Work with diverse people |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCLEG001 | Work legally and ethically |
CHCCOM002 | Use communication to build relationships |
HLTWHS001 | Participate in workplace health and safety |
CHCCCS006 | Facilitate individual service planning and delivery |
CHCMHS007 | Work effectively in trauma informed care |
CHCPRT029 | Work within a practice framework |
CHCPRT034 | Work with children and young people with complex trauma and attachment issues and needs |
CHCPRT025 | Identify and report children and young people at risk |
CHCPRT027 | Work collaboratively to maintain an environment safe for children and young people |
CHCCCS016 | Respond to client needs |
HLTWHS006 | Manage personal stressors in the work environment |
CHCCCS019 | Recognise and respond to crisis situations |
CHCCCS009 | Facilitate responsible behaviour |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
Assessment Types |
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Third Party Verification |
Practical Task |
Written/Electronic Assessment |
RPL |