Course History

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Version Effective: 8th of October, 2018

CHC52015 - Diploma of Community Services

Course Details

Course Summary

This qualification reflects the role of community service workers who design and deliver person-centered services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts. To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.


Entry Requirements

Domestic Students If you are not born in Australia, Canada, New Zealand, United Kingdom, Ireland, or United States of America you are required to meet the English Language Proficiency requirements set by the University. Information on English Language Proficiency requirements is available here.

Mandatory placement checks are a requirement for this course, as per CQUni Immunisation Policy.  Refer to the Clinical Placement Guidelines and Mandatory Checks Requirements for Clinical Placement for more details.


Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency. Students are required to complete: mandatory work placement of at least 100 hours within a community services workplace, and the assessment conditions per unit of competency, which includes work placement and/or simulations and/or scenario assessments IMPORTANT: Changes to Mandatory Check Requirements In compliance with CQU Immunisation Policy and for patient and student safety, there has been a number of changes for your mandatory check requirements. These changes take effect and are now mandatory for any placement commencing 1 January 2018 and onwards. Please click here for full details of your requirements or access these requirements via the Moodle Site. Please see Mandatory Cut-Off dates for submission dates of your mandatory checks. You will not be eligible to proceed to placement if you fail to meet the deadline; there are no extensions or exceptions. Depending upon the capacity of the health care providers/facilities in the student’s geographical area, students will be expected to travel to an alternative location in order to complete their prescribed clinical placement. Students will only be offered one placement per student, per course, per term. Any enquiries should be directed to the WIL (Work Integrated Learning) Team via email to nursingclinical@cqu.edu.au or call (07) 4930 9124.

VET Student Loan Information

VET Student Loans may be available for eligible students in approved Diploma level qualifications. The loan can be used towards Tuition Fees only and does not cover additional expenses such as textbooks, uniforms, equipment, travel, tools, and accommodation or general living expenses. Loan limits or caps may apply for some eligible courses and where a loan limit is reached for a course, students may be required to pay upfront for any remaining units.

For more information or to check your eligibility for a VET Student Loan, please visit our VET Student Loans webpage or contact us .


Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $7,344.00 (2024)
Subsidised Full Fee $3,776.00 (2024)
Subsidised Concession Fee $2,720.00 (2024)
Fee for service per unit $459.00 (2024)
Subsidised full fee per unit $236.00 (2024)
RPL Fee for service per Unit $230.00 (2024)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire
Study Area
  • Psychology, Social Work and Community Services
Skill Area
  • Community Services
AQF Level Level 5: Diploma

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
Not Applicable

Student Outcomes, Career Opportunities and Occupations

Completion of the requirements for CHC52015 – Diploma of Community Services may lead to further study options in the Social Sciences including Bachelor of Social Work. Career opportunities include work positions in the fields of Community Services, i.e. Mental Health services, Child Protection services, Alcohol and Other Drug services, Domestic Violence services, Youth Services.

Course Structures

In order to complete this course, you must:

  1. Complete 8 core units
  2. Complete 8 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Standard Course Structure

1 year full-time or 2 years part-time
  • Online
  • RPL/RCC/Credit
Core
CHCDIV003 Manage and promote diversity More Information Training.gov Details
CHCCCS007 Develop and implement service programs More Information Training.gov Details
CHCCOM003 Develop workplace communication strategies More Information Training.gov Details
CHCLEG003 Manage legal and ethical compliance More Information Training.gov Details
CHCMGT005 Facilitate workplace debriefing and support processes More Information Training.gov Details
HLTWHS004 Manage work health and safety More Information Training.gov Details
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services More Information Training.gov Details
CHCPRP003 Reflect on and improve own professional practice More Information Training.gov Details
Elective
CHCCCS004 Assess co-existing needs More Information Training.gov Details
HLTWHS006 Manage personal stressors in the work environment More Information Training.gov Details
CHCPRT001 Identify and respond to children and young people at risk More Information Training.gov Details
CHCADV001 Facilitate the interests and rights of clients More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCCCS019 Recognise and respond to crisis situations More Information Training.gov Details
CHCPRP001 Develop and maintain networks and collaborative partnerships More Information Training.gov Details
CHCCSM004 Coordinate complex case requirements More Information Training.gov Details
Additional Electives
CHCCSM004 Coordinate complex case requirements More Information Training.gov Details
CHCCSM006 Provide case management supervision More Information Training.gov Details
CHCCSM005 Develop, facilitate and review all aspects of case management More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCDIV003 - Manage and promote diversity
1 CHCCCS007 - Develop and implement service programs
2 CHCCOM003 - Develop workplace communication strategies
2 CHCCCS004 - Assess co-existing needs
3 CHCLEG003 - Manage legal and ethical compliance
3 HLTWHS006 - Manage personal stressors in the work environment
4 CHCPRT001 - Identify and respond to children and young people at risk
4 CHCADV001 - Facilitate the interests and rights of clients
5 CHCMHS001 - Work with people with mental health issues
5 CHCCCS019 - Recognise and respond to crisis situations
6 CHCPRP001 - Develop and maintain networks and collaborative partnerships
6 CHCCSM004 - Coordinate complex case requirements
7 CHCMGT005 - Facilitate workplace debriefing and support processes
7 HLTWHS004 - Manage work health and safety
8 CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
8 CHCPRP003 - Reflect on and improve own professional practice

The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
Unit Code Unit Name
CHCCSM004 Coordinate complex case requirements
CHCCSM006 Provide case management supervision
CHCCSM005 Develop, facilitate and review all aspects of case management

Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
RPL
Project
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2019 Availabilities

Standard Course Structure

Online
March: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

Domestic 2020 Availabilities

Standard Course Structure

Online
February: Part Time/Full Time
April: Part Time/Full Time
June: Part Time/Full Time
October: Part Time/Full Time

Domestic 2021 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

Domestic 2022 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
May: Full Time/Part Time
July: Full Time/Part Time
October: Full Time/Part Time

Domestic 2023 Availabilities

Standard Course Structure

Online
February: Full Time/Part Time
April: Full Time/Part Time
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

Show Historic Availabilities
More Details

More Details

Enrolment Advice

New Students must follow the recommended unit grouping as per the Study Sequence listed in the Course Structure tab.  Students may enrol in one or more units in a cluster.  

Continuing Students should follow the recommended unit groupings where possible, but do have the option to enrol as they have previously.  Continuing students should follow the order of units.  


Subsidy Eligibility Restrictions

To be eligible for Government subsidy, students must be an existing worker in the Community and Health industry, this now includes parents and unpaid carers for NDIS (National Disability Insurance Scheme) participants.  


Resource and Computing Requirements

It is a requirement of enrolment in this course that you have access to the CQUniversity website. You will be required to undertake various components of study in the course using email and the internet. 

It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video conferencing (mic and camera), electronic assessment submission. 

All submissions of assessment must be uploaded electronically to the VET Moodle platform.

 

Work Placement Requirements

Students are required to complete:

 

  • mandatory work placement of at least 100 hours within a community services workplace, and
  • the assessment conditions per unit of competency, which includes work placement and/or simulations and/or scenario assessments


IMPORTANT: Changes to Mandatory Check Requirements 

 

  • In compliance with CQU Immunisation Policy and for client and student safety, there has been a number of changes for your mandatory check requirements. These changes take effect and are now mandatory for any placement commencing 1 January 2018 and onwards.   
  • Please click here for full details of your requirements or access these requirements via the Moodle Site.   
  • Please see Mandatory Cut-Off dates for submission dates of your mandatory checks. You will not be eligible to proceed to placement if you fail to meet the deadline.


Students may be expected to travel to an alternative location in order to complete their prescribed placement. Students will only be offered one placement per student.