Course History

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Version Effective: 14th of June, 2021

CHC33015 - Certificate III in Individual Support

Course Details

Course Summary

This qualification reflects the role of workers in the community and/or residential setting, who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. This Qualification has specialisation pathways of ageing, disability, home and community. To achieve this qualification, the student must have completed at least 120 hours of vocational placement as detailed in the assessment requirements of the units of competency. The unit CHCCCS023, support independence and well being links with the vocational placement.  


Entry Requirements

Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

There are no other entry requirements for this course however there are mandatory clinical placement requirements which need to be met. Mandatory clinical placement requirements as per the CQU Immunisation Policy and for patient and student safety.

Refer to the Clinical Placement Guidelines and Mandatory Checks Requirements for Clinical Placement for more details.


Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

Vocational Placement of at least 120 hours is required, if not already working in the industry, to gain competency in this qualification. Vocational placement is organised by the teacher in consultation with the Student. On-campus - A Vocational placement competency logbook must be signed to confirm essential skills gained. Third Party assessment requires a minimum of 120 hours and competency achieved in all units. Vocational placement hours are not required if the student is employed in an aged care facility in a carer capacity. A Supervisors (Third Party) report must be signed to confirm essential skills gained. Third Party assessment requires a minimum of 120 hours and competency achieved in all units. Vocational placement hours are not required if the student is employed in an aged care facility. Federal Police Check: Prior to being eligible to work in this sector the federal government requires a Federal police check to be completed. This must be uploaded to the CQU Work Integrated Learning Clinical Placement portal. Students access this portal via Moodle. An instructional video instructs students to successfully upload their documents. Work Integrated Learning Placement Policy is made available for students to view.

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
  • Other
How to Apply Please Enquire
Study Area
  • Psychology, Social Work and Community Services
Skill Area
  • Community Services
AQF Level Level 3: Certificate III

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes
Not Applicable
International Students
CRICOS Codes
  • MKC - 098309B
  • ROK - 098309B

Student Outcomes, Career Opportunities and Occupations

Occupational outcome: Assistant In Nursing, Personal Care Attendant, Community Care Worker, Support Worker, Disability Support worker.

Course Structures

In order to complete this course, you must:

  1. Complete 7 core units
  2. Complete 6 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Please select a course structure from the options below:
On-campus - Rockhampton

9 - 12 months full-time

  • RPL/RCC/Credit
  • On-campus
Core


HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
CHCLEG001 Work legally and ethically More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
CHCCCS015 Provide individualised support More Information Training.gov Details
HLTAAP001 Recognise healthy body systems More Information Training.gov Details
CHCCCS023 Support independence and wellbeing More Information Training.gov Details
Elective - Ageing Specialisation

All ageing specialisation electives must be selected for award of the Certificate III in Individual Support (Ageing). Two additional electives are to be selected from the additional electives list to complete the qualification.

HLTINF001 Comply with infection prevention and control policies and procedures More Information Training.gov Details
CHCCCS011 Meet personal support needs More Information Training.gov Details
CHCAGE001 Facilitate the empowerment of older people More Information Training.gov Details
CHCAGE005 Provide support to people living with dementia More Information Training.gov Details
Elective - Additional

Select two electives to complete the Certificate III in Individual Support (Ageing) qualification from this list to be completed in Sequence 7.


CHCADV001 Facilitate the interests and rights of clients More Information Training.gov Details
HLTAID003 Provide first aid More Information Training.gov Details
CHCDIS007 Facilitate the empowerment of people with disability More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCPAL001 Deliver care services using a palliative approach More Information Training.gov Details
BSBMED301 Interpret and apply medical terminology appropriately More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 HLTWHS002 - Follow safe work practices for direct client care
1 CHCLEG001 - Work legally and ethically
2 CHCCOM005 - Communicate and work in health or community services
2 CHCDIV001 - Work with diverse people
3 CHCCCS015 - Provide individualised support
3 HLTAAP001 - Recognise healthy body systems
4 CHCCCS023 - Support independence and wellbeing
4 HLTINF001 - Comply with infection prevention and control policies and procedures
5 CHCCCS011 - Meet personal support needs
5 CHCAGE001 - Facilitate the empowerment of older people
6 CHCAGE005 - Provide support to people living with dementia
7 CHCADV001 - Facilitate the interests and rights of clients
7 HLTAID003 - Provide first aid
7 CHCDIS007 - Facilitate the empowerment of people with disability
7 CHCMHS001 - Work with people with mental health issues
7 CHCPAL001 - Deliver care services using a palliative approach
7 BSBMED301 - Interpret and apply medical terminology appropriately


Mixed Mode - Various Campuses

9 - 12 months full-time

  • Mixed Mode
  • RPL/RCC/Credit
Core

Students must choose one specialisation from the electives listed below.  

It is possible to undertake a dual specialisation once enrolled. (Aging & Home and Community Care) please discuss with your teacher if this may be of interest. 

CHCLEG001 Work legally and ethically More Information Training.gov Details
HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details
HLTAAP001 Recognise healthy body systems More Information Training.gov Details
CHCCCS015 Provide individualised support More Information Training.gov Details
CHCCCS023 Support independence and wellbeing More Information Training.gov Details
Elective - Ageing Specialisation

All four ageing specialisation electives must be selected for award of the Cert III in Individual Support (Ageing). Two additional electives are to be selected from the additional electives list to complete the qualification.

HLTINF001 Comply with infection prevention and control policies and procedures More Information Training.gov Details
CHCCCS011 Meet personal support needs More Information Training.gov Details
CHCAGE001 Facilitate the empowerment of older people More Information Training.gov Details
CHCAGE005 Provide support to people living with dementia More Information Training.gov Details
Elective - Disability Specialisation

All five Disability Specialisation electives must be selected for award of the Certificate III in Individual Support (Disability). One additional elective is required from the additional electives list to complete the qualification.  

HLTINF001 Comply with infection prevention and control policies and procedures More Information Training.gov Details
CHCDIS001 Contribute to ongoing skills development using a strengths-based approach More Information Training.gov Details
CHCDIS007 Facilitate the empowerment of people with disability More Information Training.gov Details
CHCDIS002 Follow established person-centred behaviour supports More Information Training.gov Details
CHCDIS003 Support community participation and social inclusion More Information Training.gov Details
Elective - Home and Community Specialisation

All four units from the Specialisation Electives must be selected for an award of the Certificate III in Individual Support (Home and Community). Two additional electives are required from the additional electives list to complete the qualification.

CHCCCS025 Support relationships with carers and families More Information Training.gov Details
CHCCCS011 Meet personal support needs More Information Training.gov Details
CHCAGE001 Facilitate the empowerment of older people More Information Training.gov Details
CHCHCS001 Provide home and community support services More Information Training.gov Details
Elective - Additional

Certificate III in Individual Support (Ageing) - Select two additional electives

Certificate III in Individual Support (Home and Community) - Select two additional electives.

Cert III Individual Support (Disability) - Select one additional elective.

CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCADV001 Facilitate the interests and rights of clients More Information Training.gov Details
HLTAID003 Provide first aid More Information Training.gov Details
CHCPAL001 Deliver care services using a palliative approach More Information Training.gov Details
BSBMED301 Interpret and apply medical terminology appropriately More Information Training.gov Details
HLTINF001 Comply with infection prevention and control policies and procedures More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCLEG001 - Work legally and ethically
1 HLTWHS002 - Follow safe work practices for direct client care
2 CHCDIV001 - Work with diverse people
2 CHCCOM005 - Communicate and work in health or community services
3 HLTAAP001 - Recognise healthy body systems
3 CHCCCS015 - Provide individualised support
4 CHCCCS023 - Support independence and wellbeing
4 HLTINF001 - Comply with infection prevention and control policies and procedures
4 HLTINF001 - Comply with infection prevention and control policies and procedures
4 CHCCCS025 - Support relationships with carers and families
5 CHCCCS011 - Meet personal support needs
5 CHCAGE001 - Facilitate the empowerment of older people
5 CHCDIS001 - Contribute to ongoing skills development using a strengths-based approach
5 CHCDIS007 - Facilitate the empowerment of people with disability
5 CHCCCS011 - Meet personal support needs
5 CHCAGE001 - Facilitate the empowerment of older people
6 CHCAGE005 - Provide support to people living with dementia
6 CHCDIS002 - Follow established person-centred behaviour supports
6 CHCDIS003 - Support community participation and social inclusion
6 CHCHCS001 - Provide home and community support services
7 CHCMHS001 - Work with people with mental health issues
7 CHCADV001 - Facilitate the interests and rights of clients
7 HLTAID003 - Provide first aid
7 CHCPAL001 - Deliver care services using a palliative approach
7 BSBMED301 - Interpret and apply medical terminology appropriately
7 HLTINF001 - Comply with infection prevention and control policies and procedures


International Rockhampton

9 - 12 months full-time

  • On-campus
Core
CHCLEG001 Work legally and ethically More Information Training.gov Details
HLTWHS002 Follow safe work practices for direct client care More Information Training.gov Details
CHCCOM005 Communicate and work in health or community services More Information Training.gov Details
CHCDIV001 Work with diverse people More Information Training.gov Details
CHCCCS015 Provide individualised support More Information Training.gov Details
HLTAAP001 Recognise healthy body systems More Information Training.gov Details
CHCCCS023 Support independence and wellbeing More Information Training.gov Details
Elective - Ageing Specialisation

All ageing specialisation electives must be selected for award of the Certificate III in Individual Support (Ageing). Two additional electives are to be selected from the additional electives list to complete the qualification.

HLTINF001 Comply with infection prevention and control policies and procedures More Information Training.gov Details
CHCAGE001 Facilitate the empowerment of older people More Information Training.gov Details
CHCCCS011 Meet personal support needs More Information Training.gov Details
CHCAGE005 Provide support to people living with dementia More Information Training.gov Details
Elective - Additional

Select two (2) electives to complete the Certificate III in Individual Support (Ageing) qualification.

CHCDIS007 Facilitate the empowerment of people with disability More Information Training.gov Details
CHCADV001 Facilitate the interests and rights of clients More Information Training.gov Details
BSBMED301 Interpret and apply medical terminology appropriately More Information Training.gov Details
HLTAID003 Provide first aid More Information Training.gov Details
HLTINF001 Comply with infection prevention and control policies and procedures More Information Training.gov Details
CHCMHS001 Work with people with mental health issues More Information Training.gov Details
CHCPAL001 Deliver care services using a palliative approach More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 CHCLEG001 - Work legally and ethically
1 HLTWHS002 - Follow safe work practices for direct client care
2 CHCCOM005 - Communicate and work in health or community services
2 CHCDIV001 - Work with diverse people
3 CHCCCS015 - Provide individualised support
3 HLTAAP001 - Recognise healthy body systems
4 CHCCCS023 - Support independence and wellbeing
4 HLTINF001 - Comply with infection prevention and control policies and procedures
5 CHCAGE001 - Facilitate the empowerment of older people
5 CHCCCS011 - Meet personal support needs
6 CHCAGE005 - Provide support to people living with dementia
7 CHCDIS007 - Facilitate the empowerment of people with disability
7 CHCADV001 - Facilitate the interests and rights of clients
7 BSBMED301 - Interpret and apply medical terminology appropriately
7 HLTAID003 - Provide first aid
7 HLTINF001 - Comply with infection prevention and control policies and procedures
7 CHCMHS001 - Work with people with mental health issues
7 CHCPAL001 - Deliver care services using a palliative approach


Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Third Party Verification
Practical Task
RPL
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Residential Schools/Workshops

Mixed Mode - Various Campuses

This course includes compulsory site-specific attendance at residential schools and/or workshops. Select your preferred location for further details.
Mixed Mode
CHC33015 Health Services Support
Location Mixed Mode, As per online timetable
Start Date To Be Advised
End Date To Be Advised
Start Time 8:30 AM
End Time 3:00 PM
Compulsory Yes

Domestic 2019 Availabilities

On-campus - Rockhampton

There are currently no intakes scheduled for this course structure.

Mixed Mode - Various Campuses

Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
February: Full Time/Part Time
April: Full Time/Part Time
July: Full Time/Part Time
September: Full Time/Part Time
November: Full Time/Part Time

International Rockhampton

There are currently no intakes scheduled for this course structure.

Domestic 2020 Availabilities

On-campus - Rockhampton

There are currently no intakes scheduled for this course structure.

Mixed Mode - Various Campuses

Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
February: Full Time/Part Time
April: Full Time/Part Time
July: Full Time/Part Time
September: Full Time/Part Time

International Rockhampton

There are currently no intakes scheduled for this course structure.

Domestic 2021 Availabilities

On-campus - Rockhampton

There are currently no intakes scheduled for this course structure.

Mixed Mode - Various Campuses

Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
February: Full Time/Part Time
April: Full Time/Part Time
June: Full Time/Part Time
August: Full Time/Part Time
October: Full Time/Part Time

International Rockhampton

There are currently no intakes scheduled for this course structure.

Domestic 2022 Availabilities

On-campus - Rockhampton

On-campus

Rockhampton

June: Full Time

Mixed Mode - Various Campuses

Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
February: Full Time
April: Full Time
June: Full Time
September: Full Time

International Rockhampton

There are currently no intakes scheduled for this course structure.

Domestic 2023 Availabilities

On-campus - Rockhampton

There are currently no intakes scheduled for this course structure.

Mixed Mode - Various Campuses

Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
February: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time

International Rockhampton

There are currently no intakes scheduled for this course structure.

International 2019 Availabilities

On-campus - Rockhampton

There are currently no intakes scheduled for this course structure.

Mixed Mode - Various Campuses

There are currently no intakes scheduled for this course structure.

International Rockhampton

There are currently no intakes scheduled for this course structure.

International 2021 Availabilities

On-campus - Rockhampton

There are currently no intakes scheduled for this course structure.

Mixed Mode - Various Campuses

There are currently no intakes scheduled for this course structure.

International Rockhampton

There are currently no intakes scheduled for this course structure.

International 2022 Availabilities

On-campus - Rockhampton

There are currently no intakes scheduled for this course structure.

Mixed Mode - Various Campuses

There are currently no intakes scheduled for this course structure.

International Rockhampton

There are currently no intakes scheduled for this course structure.

International 2023 Availabilities

On-campus - Rockhampton

There are currently no intakes scheduled for this course structure.

Mixed Mode - Various Campuses

There are currently no intakes scheduled for this course structure.

International Rockhampton

There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

Show Historic Availabilities
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Residential School Information

As this course is delivered through a blended delivery method (Mixed Mode), students will be required to undertake two (2) x 2 day residential schools blocks as scheduled by CQUniversity* in order to prepare for vocational placements.


Residential classes will be held from 8:30am to 3pm across the below dates. *Residential school dates will be provided by your teacher in accordance with your commencement intake and course progression.  Students are advised to confirm dates with their teacher prior to arranging travel and personal arrangements. Information regarding available dates at each campus are below:


Townsville

 

 

Mackay

 

 

Rockhampton

 

Gladstone

 Residential School 1
(Mon-Tue)

Residential School 2
(Wed-Thur)

 

Residential School 1
(Mon-Tue)

Residential School 1
(Mon-Tue)

 

 Residential School 1
(Mon-Tue)

Residential School 2
(Wed-Thur)

 

Residential School 1
(Mon-Tue)

Residential School 2
(Wed-Thur)

6th - 7th February

8th - 9th February

 

27th - 28th February

6th - 7th February

 

6th - 7th February

8th - 9th February

 

13th - 14th February

15th – 16th February

27th - 28th February

1st - 2nd March

 

3rd - 4th April

11th - 12th April

 

11th - 12th April

13th – 14th April

 

3rd - 4th April

5th – 6th April

17th - 18th April

19th - 20th April

 

26th - 27th June

28th - 29th June

 

12th - 13th June

14th – 15th June

 

5th - 6th June

7th – 8th June

19th - 20th June

21st - 22nd June

 

11th - 12th September

13th - 14th September

 

11th - 12th September

13th – 14th September

 

4th - 5th September

6th – 7th September

4th - 5th September

6th - 7th September

 

27th - 28th November

29th - 30th November

 

6th - 7th November

8th – 9th November

 

13th - 14th November

15th – 16th November

20th - 21st November

22nd - 23rd November

 


                                                              


















Mandatory Check Requirements                                                                                                                                                                                                                                       

As per the CQU Immunisation Policy and for patient and student safety, students are required to meet Mandatory Check Requirements prior to completing their Vocational Placement.     

                                                                                                                                             

Please click here for full details of your requirements.        

                                                          

Please see mandatory check cut off dates here. You will not be eligible to proceed to placement if you fail to meet the deadline.               

                      

Any enquiries regarding Mandatory Checks should be directed to the WIL (Work Integrated Learning) Team via email to WILCompliance@cqu.edu.au or call (07) 4930 9124.


Vocational Placement

Students are required to:

- Meet Mandatory Check Requirements as per the CQU Immunisation Policy and for patient and student safety. 

- Complete a mandatory work placement of at least 120 hours of direct support work in at least one aged care, home and community, disability or community service organisation, and 

- Meet the assessment conditions per unit of competency, which includes work placement and/or simulated assessment  


Depending upon the capacity of the health care providers/facilities in the student’s geographical area, students may be expected to travel to an alternative location in order to complete their prescribed work placement. Students will only be offered one placement per student, per course, per term.


Any enquiries regarding Vocational Placement should be directed to the WIL (Work Integrated Learning) Team via email to WILNMSS@cqu.edu.au or call (07) 4930 9124.  

                                                                               

Resource and Computing Requirements

It is a requirement that you have access to internet connection to access online resources which would include email, ZOOM, Microsoft Teams and Moodle. 


It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video streaming, electronic assessment submission. 


All submissions of assessment must be uploaded electronically to the VET Moodle platform.