MRKT20052 - Marketing Management and Digital Communications

Showing: 2026 HE Term 2
General Information

Unit Synopsis

In this unit, you will examine the role and importance of marketing in an organisation. The theories and concepts of marketing are examined and you will assess how the marketing process works in an increasingly complex and competitive business environment. You will analyse marketing planning, strategy, digital communications and evaluate various tools and techniques used by professional marketers. The increasing attention to social media and the digital space as a means of connecting organisations to customers and stakeholders is also an underlying theme addressed in this unit. At the weekly workshops, this unit enables students to investigate how marketing concepts and methods can be applied in an organisation, industry, or sector of their choice.

Details

Level Postgraduate
Unit Level 8
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites There are no pre-requisites for the unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 1 - 2026

Term 1 - 2026 Profile
Brisbane Melbourne Online Sydney
Term 2 - 2026 Profile
Brisbane Melbourne Online Sydney
Term 3 - 2026 Profile
Online Sydney
Term 1 - 2027 Profile
Brisbane Melbourne Online Sydney
Term 2 - 2027 Profile
Brisbane Melbourne Online Sydney
Term 3 - 2027 Profile
Brisbane Melbourne Online Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 20%
2. Report 40%
3. Written Assessment 40%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University's Grades and Results Policy for more details of interim results and final grades

Past Exams

Previous Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Student feedback
Feedback:
Students highlighted the lecturer’s engaging and supportive teaching style, noting that the ability to make learning enjoyable and stress-free fostered a positive classroom environment. This approach not only kept students motivated but also made classes something to look forward to.

Recommendation:
Continue to maintain and build upon the engaging, supportive, and student-centered teaching approach, as it is a clear strength that enhances motivation and classroom enjoyment.

Action Taken:
Maintained an engaging, inclusive and supportive learning environment through interactive teaching, encouragement and personalised assistance.
Source: Student feedback
Feedback:
Overall, the module content and delivery were good and engaging.

Recommendation:
Continue to ensure that content remains engaging and is delivered in an interactive, student-focused manner to maintain high levels of interest and participation.

Action Taken:
Enhanced content delivery through current industry examples, real-world case studies and practical activities that strengthened participation and applied learning.
Source: Student feedback
Feedback:
Students expressed strong appreciation for the coordinator’s prompt and clear communication. Quick and helpful responses to questions were seen as highly supportive, enhancing students’ confidence in the unit and contributing to a smoother learning experience.

Recommendation:
Maintain prompt and clear communication, and explore opportunities to further streamline response channels (e.g., drop-in sessions) to ensure consistent access to timely support.

Action Taken:
Maintained timely support through weekly emails and Moodle updates, responses within 48 hours, drop-in sessions and one-on-one Zoom consultations.
Source: Student feedback
Feedback:
The unit coordinator is highly passionate about the subject, making the workshops engaging and enjoyable. Key concepts are regularly revisited and explained using practical, real-world examples, making the content easier to understand and apply. I learn a great deal in these classes and highly value this teaching approach.

Recommendation:
Continue delivering enthusiastic and engaging workshops, reinforcing key concepts through regular review and practical, real-world examples to strengthen students’ understanding, application and learning.

Action Taken:
In Progress
Source: Student feedback
Feedback:
The activities are very helpful and support students’ understanding of key concepts. Reviewing possible answers or approaches more regularly afterwards would further strengthen students’ confidence and ability to apply their learning.

Recommendation:
Continue providing engaging practical activities and include a brief review of possible answers or approaches afterwards to reinforce students’ understanding and application of key concepts.

Action Taken:
In Progress
Source: Unit coordinator's self-evaluation
Feedback:
Some groups selected organisations that were not relevant to the assessment and did not meet the assessment requirements.

Recommendation:
Clearly state the required organisation, its website link, and the specific assessment requirements. Reinforce these through weekly CQUSuccess communications and in-class reminders.

Action Taken:
In Progress
Source: Unit coordinator's self-evaluation
Feedback:
As a first-year postgraduate unit, its textbook, learning materials and recordings require a comprehensive update to reflect current developments in AI, robotics, digital marketing, big data and analytics, and sustainable marketing practices.

Recommendation:
Adopt a comprehensive new textbook and update all lecture slides, workshop materials, recordings and Moodle resources to introduce first-year postgraduate students to current developments in AI, robotics, digital marketing, analytics and sustainability, with a focus on low-complexity AI use.

Action Taken:
In Progress
Unit Learning Outcomes

On successful completion of this unit, you will be able to:

  1. Research and analyse the marketing environment and evaluate marketing opportunities
  2. Analyse marketing concepts and theories in relation to business challenges, reflect upon the issues and synthesise complex information to develop solutions
  3. Critically assess the key role of marketing management including digital and traditional communications in the business environment
  4. Research, develop and communicate a comprehensive marketing plan
  5. Effectively communicate marketing knowledge in general business contexts.
Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Written Assessment
2 - Report
3 - Written Assessment
Alignment of Graduate Attributes to Learning Outcomes
Professional Level
Advanced Level
Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
Alignment of Assessment Tasks to Graduate Attributes
Professional Level
Advanced Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 8