Course Summary
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
Requirements - To Be Eligible
For your application to be considered, you must meet the following entry requirements.
Entry RequirementsCQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy, numeracy and digital literacy assessment prior to enrolment, unless the student has completed an equal or higher-level course.
Students undertaking this qualification MUST be working within industry (paid or voluntary) for their practical assessment sign off and required 36 restaurant services. Noting that an industry supervisor must have relevant qualification or experience (minimum 3 years) of the course content. Evidence of suitable industry supervision will be required.
During Your Study:
- Students must be working in the hospitality industry to obtain a number of the required 36 service periods.
- Students must have access to a computer with internet and have basic computer skills
- 36 service periods are required for this qualification
- Please note, where undertaking Campus based delivery, minimum student numbers are required to be met prior to course commencement
What to wear:
For class
- Closed in toe (enclosed) black shoes
- Black knee length shorts or skirts, on long black dress pants
- Plain black polo or t-shirt (NO images)
- NO leggings, NO jeans, NO short shorts. NO singlets, NO cargo pants, NO tops that are exposing the body
For service days
- Plain black button shirt or blouse, short sleeved or ¾
- Closed in toe (enclosed) black shoes
- Black knee length shorts or skirts, on long black dress pants
- NO leggings, NO jeans, No short shorts. NO singlets. NO cargo pants
Vocational Placement and Work Integrated Learning
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
For campus-based students, some of the required 36 services will be provided within CQ University's Training Restaurants.
For the following course structures, placement within industry will be required to complete 36 service periods. Placement must be within a food and beverage outlet such as a pub, club, cafes or restaurants. Placement can be paid or voluntary. This placement is to be organised by the student.
- On campus - with Vocational Placement
- Online - with Vocational Placement
- Trinity College Gladstone - On campus - with Vocational Placement
Course Details
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| How to Apply | Please Enquire or Apply Now | ||||||||||||
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| AQF Level | Level 3: Certificate III |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
SIT30622 Certificate III in Hospitality provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
- Complete 6 core units
- Complete 9 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
32 weeks part time (1 day on campus per week). However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.
Online study and assessment is required.
- On-campus
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Cluster 1 SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. Whilst some of these service periods may be completed on campus at CQUniversity Training Restaurant, the majority of services will need to be completed in industry. Students therefore must have a job within industry to undertake these required services. |
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|---|---|---|---|---|
| SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
| SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
| SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
| SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
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Cluster 2 Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non- alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee. Units SITHFAB034 Provide table service of food and beverage and SITHFAB023 Operate a bar also requires completion of pre-requisite unit SITHFAB021 Provide responsible service of alcohol. |
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| SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
| SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
| SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
| SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
| SITXCOM007 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| Cluster 3 | ||||
| SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
| SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXWHS005 - Participate in safe work practices |
| 2 | SITXFSA005 - Use hygienic practices for food safety |
| 3 | BSBSUS211 - Participate in sustainable work practices |
| 4 | SITHFAB021 - Provide responsible service of alcohol |
| 5 | SITHIND008 - Work effectively in hospitality service |
| 6 | SITHFAB024 - Prepare and serve non-alcoholic beverages |
| 7 | SITHFAB025 - Prepare and serve espresso coffee |
| 8 | SITHFAB023 - Operate a bar |
| 9 | SITHFAB034 - Provide table service of food and beverage |
| 10 | SITXFIN007 - Process financial transactions |
| 11 | SITXCCS014 - Provide service to customers |
| 12 | SITXCOM007 - Show social and cultural sensitivity |
| 13 | SITXHRM007 - Coach others in job skills |
| 14 | SITHIND006 - Source and use information on the hospitality industry |
| 15 | SITXFSA006 - Participate in safe food handling practices |
104 weeks (24 months) full time. However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level
Online study is required.
Trainees must be employed full time or part time employed with a Queensland registered training contract.
- Mixed Mode
|
Cluster 1 SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. Whilst some of these service periods may be completed on campus at CQUniversity Training Restaurant, the majority of services will need to be completed in the students workplace. |
||||
|---|---|---|---|---|
| SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
| SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
| SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
| SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
|
Cluster 2 Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non- alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee. Units SITHFAB034 Provide table service of food and beverage and SITHFAB023 Operate a bar also requires completion of pre-requisite unit SITHFAB021 Provide responsible service of alcohol. |
||||
| SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
| SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
| SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
| SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
| SITXCOM007 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| Cluster 3 | ||||
| SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
| SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXWHS005 - Participate in safe work practices |
| 2 | SITXFSA005 - Use hygienic practices for food safety |
| 3 | BSBSUS211 - Participate in sustainable work practices |
| 4 | SITHFAB021 - Provide responsible service of alcohol |
| 5 | SITHIND008 - Work effectively in hospitality service |
| 6 | SITHFAB024 - Prepare and serve non-alcoholic beverages |
| 7 | SITHFAB025 - Prepare and serve espresso coffee |
| 8 | SITHFAB023 - Operate a bar |
| 9 | SITHFAB034 - Provide table service of food and beverage |
| 10 | SITXFIN007 - Process financial transactions |
| 11 | SITXCCS014 - Provide service to customers |
| 12 | SITXCOM007 - Show social and cultural sensitivity |
| 13 | SITXHRM007 - Coach others in job skills |
| 14 | SITHIND006 - Source and use information on the hospitality industry |
| 15 | SITXFSA006 - Participate in safe food handling practices |
This course is typically delivered over a 52-week period. However, as it is competency based, it may also be possible for learners to complete their training sooner if they have reached the required skill level.
Online training is required.
- Online
|
Cluster 1 SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. These services must be completed in the students organised vocational placement. |
||||
|---|---|---|---|---|
| SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
| SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
| BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
| SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
| SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
|
Cluster 2 Pre-requisite unit, SITXFSA005 Use hygienic practices for food safety, must be completed prior to the completion of units, SITHFAB024 Prepare and serve non- alcoholic beverages, SITHFAB025 Prepare and serve espresso coffee. Units SITHFAB034 Provide table service of food and beverage and SITHFAB023 Operate a bar also requires completion of pre-requisite unit SITHFAB021 Provide responsible service of alcohol. |
||||
| SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
| SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
| SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
| SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
| SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
| SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
| SITXCOM007 | Show social and cultural sensitivity | More Information | Training.gov Details | |
| Cluster 3 | ||||
| SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
| SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
| SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITXWHS005 - Participate in safe work practices |
| 2 | SITXFSA005 - Use hygienic practices for food safety |
| 3 | BSBSUS211 - Participate in sustainable work practices |
| 4 | SITHFAB021 - Provide responsible service of alcohol |
| 5 | SITHIND008 - Work effectively in hospitality service |
| 6 | SITHFAB024 - Prepare and serve non-alcoholic beverages |
| 7 | SITHFAB025 - Prepare and serve espresso coffee |
| 8 | SITHFAB023 - Operate a bar |
| 9 | SITHFAB034 - Provide table service of food and beverage |
| 10 | SITXFIN007 - Process financial transactions |
| 11 | SITXCCS014 - Provide service to customers |
| 12 | SITXCOM007 - Show social and cultural sensitivity |
| 13 | SITXHRM007 - Coach others in job skills |
| 14 | SITHIND006 - Source and use information on the hospitality industry |
| 15 | SITXFSA006 - Participate in safe food handling practices |
This course is typically delivered over a 26-week period. Trinity College students entering this program will have 9 credit transfers from previously completed SIT20322 Certificate II in Hospitality in 2025.
However, as it is competency based, it may also be possible for learners to complete their training sooner if they have reached the required skill level. The delivery mode will be face to face delivery on campus, three days per week. Work simulation and tasks will be undertaken to confirm competency.
The rationale for this time allocation is:
* Self-paced/online study 250 hours (approx 9.5 hours per week)
* On campus training 100 hours (approx 4 hours per week)
* Practical Skills Training 216 hours (36 x 6 hours per service)
* Assessment Preparation 54 hours (2 hours per week)
Total: hours: 620 hours
Some students may also progress at a faster rate based on their experience, knowledge and skills as they would be able to apply actual context of workplace experience to their assessments.
All students have access to teachers in class and also via email.
Allocation of non-supervised time enables the student to work at their own pace to complete online learning.
Students participate in services both on school campus and off.
Students are provided with learning and assessment materials through Moodle.
- Online
- On-campus
|
Cluster 1 Pre-requisite SITXFSA005 Use hygienic practices for foods safety, for unit SITHCCC025 Prepare and present sandwiches has been previously completed in Certificate II in Hospitality and will be a credit transfer within this qualification. |
||||
|---|---|---|---|---|
| SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
| SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
| SITHCCC025 | Prepare and present sandwiches | More Information | Training.gov Details | |
|
Cluster 2 Pre-requisite SITXFSA005 has been previously completed in Certificate II in Hospitality and will be a credit transfer within this qualification.
|
||||
| SITHKOP009 | Clean kitchen premises and equipment | More Information | Training.gov Details | |
| SITHCCC024 | Prepare and present simple dishes | More Information | Training.gov Details | |
| SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
Unit Sequence
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | SITHIND008 - Work effectively in hospitality service |
| 2 | SITXCCS014 - Provide service to customers |
| 3 | SITHCCC025 - Prepare and present sandwiches |
| 4 | SITHKOP009 - Clean kitchen premises and equipment |
| 5 | SITHCCC024 - Prepare and present simple dishes |
| 6 | SITXHRM007 - Coach others in job skills |
Course Assessment Information
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
|---|
| Written/Electronic Assessment |
| Practical Task |
| Third Party Verification |
| Project |
| RPL |
| Other |
Domestic 2024 Availabilities
On Campus - with Vocational Placement
Trainees
Online - with Vocational Placement
Trinity College Gladstone - Campus based - with Vocational Placement
Domestic 2025 Availabilities
On Campus - with Vocational Placement
Trainees
Online - with Vocational Placement
Trinity College Gladstone - Campus based - with Vocational Placement
Domestic 2026 Availabilities
On Campus - with Vocational Placement
Mackay City
February: Full Time/Part Time
Rockhampton City
February: Full Time/Part Time
Trainees
Online - with Vocational Placement
February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time
Trinity College Gladstone - Campus based - with Vocational Placement
February: Full Time/Part Time
Gladstone
February: Part Time
Show Historic Availabilities