This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under supervision using plans, policies and procedures to guide work activities.
There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
Practical skills must be demonstrated in an operational food and beverage outlet or simulated environment such as a pub, club, cafes or restaurants. Students who are unable to attend on campus delivery but are currently employed in the industry or who do not have access to workplace simulated environments will need to discuss this with the teaching team.
Course Type | Qualification | ||||||||||||
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Student Availability |
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Fees |
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Application Mode |
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How to Apply | Please Enquire or Apply Now | ||||||||||||
Study Area |
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Skill Area |
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AQF Level | Level 3: Certificate III |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
6 months - three days per week
Core SITHIND008 Work effectively in hospitality service requires the completion of 36 complete service periods. |
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SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
SITXCOM007 | Show social and cultural sensitivity | More Information | Training.gov Details | |
SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
Elective Please be aware of pre-requisite units for food and beverage units. These pre-requisite units must be delivered and assessed prior to commencement of relevant units. |
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SITHFAB036 | Provide advice on food | More Information | Training.gov Details | |
SITHGAM022 | Provide responsible gambling services | More Information | Training.gov Details | |
SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
BSBTWK201 | Work effectively with others | More Information | Training.gov Details |
Sequence | Unit |
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1 | SITXCCS014 - Provide service to customers |
1 | SITXCOM007 - Show social and cultural sensitivity |
1 | SITXHRM007 - Coach others in job skills |
1 | SITXWHS005 - Participate in safe work practices |
1 | SITHIND006 - Source and use information on the hospitality industry |
1 | SITHIND008 - Work effectively in hospitality service |
1 | BSBSUS211 - Participate in sustainable work practices |
1 | SITXFIN007 - Process financial transactions |
1 | SITHFAB021 - Provide responsible service of alcohol |
1 | SITHFAB023 - Operate a bar |
1 | SITHFAB024 - Prepare and serve non-alcoholic beverages |
1 | SITHFAB025 - Prepare and serve espresso coffee |
1 | SITHFAB034 - Provide table service of food and beverage |
1 | SITXFSA005 - Use hygienic practices for food safety |
1 | BSBTWK201 - Work effectively with others |
Unit Code | Unit Name |
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SITHFAB036 | Provide advice on food |
SITHGAM022 | Provide responsible gambling services |
SITXFSA006 | Participate in safe food handling practices |
12 months - one day per week
Core SITHIND008 Work effectively in hospitality service. requires the completion of 36 complete service periods. |
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SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
SITXCOM007 | Show social and cultural sensitivity | More Information | Training.gov Details | |
SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
Elective Please be aware of pre-requisite units for food and beverage units. These pre-requisite units must be delivered and assessed prior to commencement of relevant units. |
||||
SITHFAB036 | Provide advice on food | More Information | Training.gov Details | |
SITHGAM022 | Provide responsible gambling services | More Information | Training.gov Details | |
SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
BSBTWK201 | Work effectively with others | More Information | Training.gov Details | |
SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
SITXFIN007 | Process financial transactions | More Information | Training.gov Details |
Sequence | Unit |
---|---|
1 | SITHIND008 - Work effectively in hospitality service |
1 | SITXCCS014 - Provide service to customers |
1 | SITXCOM007 - Show social and cultural sensitivity |
1 | SITXHRM007 - Coach others in job skills |
1 | SITXWHS005 - Participate in safe work practices |
1 | SITHIND006 - Source and use information on the hospitality industry |
1 | SITHFAB021 - Provide responsible service of alcohol |
1 | SITHFAB023 - Operate a bar |
1 | SITHFAB024 - Prepare and serve non-alcoholic beverages |
1 | SITHFAB025 - Prepare and serve espresso coffee |
1 | SITHFAB034 - Provide table service of food and beverage |
1 | BSBTWK201 - Work effectively with others |
1 | SITXFSA005 - Use hygienic practices for food safety |
1 | BSBSUS211 - Participate in sustainable work practices |
1 | SITXFIN007 - Process financial transactions |
Unit Code | Unit Name |
---|---|
SITHFAB036 | Provide advice on food |
SITHGAM022 | Provide responsible gambling services |
SITXFSA006 | Participate in safe food handling practices |
12 months. Trainees must be employed part time or full time.
Core SITHIND008 Work effectively in hospitality service. requires the completion of 36 complete service periods. |
||||
---|---|---|---|---|
SITHIND008 | Work effectively in hospitality service | More Information | Training.gov Details | |
SITXCCS014 | Provide service to customers | More Information | Training.gov Details | |
SITXCOM007 | Show social and cultural sensitivity | More Information | Training.gov Details | |
SITXHRM007 | Coach others in job skills | More Information | Training.gov Details | |
SITXWHS005 | Participate in safe work practices | More Information | Training.gov Details | |
SITHIND006 | Source and use information on the hospitality industry | More Information | Training.gov Details | |
Elective Please be aware of pre-requisite units for food and beverage units. These pre-requisite units must be delivered and assessed prior to commencement of relevant units. |
||||
SITXFSA006 | Participate in safe food handling practices | More Information | Training.gov Details | |
SITXFSA005 | Use hygienic practices for food safety | More Information | Training.gov Details | |
BSBSUS211 | Participate in sustainable work practices | More Information | Training.gov Details | |
SITXFIN007 | Process financial transactions | More Information | Training.gov Details | |
SITHFAB024 | Prepare and serve non-alcoholic beverages | More Information | Training.gov Details | |
SITHFAB025 | Prepare and serve espresso coffee | More Information | Training.gov Details | |
SITHFAB034 | Provide table service of food and beverage | More Information | Training.gov Details | |
BSBTWK201 | Work effectively with others | More Information | Training.gov Details | |
SITHFAB021 | Provide responsible service of alcohol | More Information | Training.gov Details | |
SITHFAB023 | Operate a bar | More Information | Training.gov Details | |
SITHFAB036 | Provide advice on food | More Information | Training.gov Details | |
SITHGAM022 | Provide responsible gambling services | More Information | Training.gov Details |
Unit Code | Unit Name |
---|---|
SITHIND008 | Work effectively in hospitality service |
SITXCCS014 | Provide service to customers |
SITXCOM007 | Show social and cultural sensitivity |
SITXHRM007 | Coach others in job skills |
SITXWHS005 | Participate in safe work practices |
SITHIND006 | Source and use information on the hospitality industry |
SITXFSA006 | Participate in safe food handling practices |
SITXFSA005 | Use hygienic practices for food safety |
BSBSUS211 | Participate in sustainable work practices |
SITXFIN007 | Process financial transactions |
SITHFAB024 | Prepare and serve non-alcoholic beverages |
SITHFAB025 | Prepare and serve espresso coffee |
SITHFAB034 | Provide table service of food and beverage |
BSBTWK201 | Work effectively with others |
SITHFAB021 | Provide responsible service of alcohol |
SITHFAB023 | Operate a bar |
SITHFAB036 | Provide advice on food |
SITHGAM022 | Provide responsible gambling services |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
Third Party Verification |
Project |
RPL |
Other |