SIT30125 - Certificate III in Tourism

Course Summary

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business.

This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, in roles in the field where products are delivered or in performing operational activities such as housekeeping, grounds maintenance and providing customer service.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

Requirements - To Be Eligible

For your application to be considered, you must meet the following entry requirements.

To help us understand how best to support you, you’ll need to complete the bksb (Basic Key Skills Builder) online literacy, numeracy and digital literacy assessments to progress your application. Alternatively, completion of an equal or higher level course may exempt you from this testing.

DURING YOUR STUDY:

While not needed to apply, you'll need to meet the following requirements soon after commencement of your studies:

• Students undertaking the qualification must be working within industry (paid or voluntary) or undertaking vocational placement for their practical assessment sign off. Noting that an industry supervisor must have relevant qualification (Certificate III in Tourism or above) or have a minimum 3 years of the course content. Evidence of suitable industry supervision will be required after admittance to the course.  It is the responsibility of prospective students to identify a local business or organisation who will support them for duration of the work/voluntary period. 
• Students must have access to a computer with internet and have basic/intermediate computer skills.

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

Students must be working within the tourism industry (paid or voluntary) for their practical assessment sign off.

To complete the practical assessment tasks students will need to be in a customer focused role, using organisational policies and procedures to guide work activities, working with some independence and providing guidance to other staff.

• There is no minimum required hours as these are competency-based assessment tasks.
• The supervisor who completes the sign off form must hold relevant qualifications (Certificate III in Tourism or higher) or minimum of 2 years' experience for the unit/s they are signing off.
• Evidence of the supervisor’s qualification or experience must be supplied for CQU audit purposes.
• The supervisor will be contacted to verify these sign off forms.

Course Details

Admission Codes

Student Outcomes, Career Opportunities and Occupations

Upon completion of the Certificate III in Tourism students may pursue employment opportunities across a variety of tourism industry sectors. Potential workplaces and roles may include tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and small tourism businesses.