Course Summary

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

Entry Requirements

CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy, numeracy and digital literacy assessment prior to enrolment, unless the student has completed an equal or higher-level course.

• Students undertaking this qualification MUST be working within tourism industry (paid or voluntary) for their practical assessment sign off. Placement must be within a suitable tourism business, in a customer focused role performing routine tasks under direct supervision.  Noting that an industry supervisor must have relevant qualification or experience (minimum 3 years) of the course content. Evidence of suitable industry supervision will be required. 

During Your Study:

• Students must have access to a computer with internet and have basic/intermediate computer skills

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

Students will need to be working in a suitable tourism business, as a paid employee or volunteer, in a customer focused role, using organisational policies and procedures to guide work activities, working with some independence, and providing guidance to other staff.  Placement can be paid or voluntary. This placement is to be organised by the student.  

• There are no minimum required hours as these are competency-based assessment tasks.
• The supervisor who signs the forms (we will supply the forms) must have relevant qualifications or experience for the unit/s they are signing off.
  • Evidence of this is to be supplied to CQU for audit purposes.
  • The Supervisor will be contacted to verify these forms

Course Details

Admission Codes

Student Outcomes, Career Opportunities and Occupations

SIT30122 Certificate III in Tourism provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business. It allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, in roles in the field where products are delivered or in performing operational activities such as housekeeping, grounds maintenance and providing customer service.