Previous Version Version Effective: 1st of December, 2025
Version Effective: 1st of December, 2025
Previous Version

SIT20322 - Certificate II in Hospitality

Course Details

Course Summary

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

Requirements - To Be Eligible

For your application to be considered, you must meet the following entry requirements.

Entry Requirements

Entry Requirements 

To help us understand how best to support you, you’ll need to complete the bksb (Basic Key Skills Builder) online literacy, numeracy and digital literacy assessments to progress your application. Alternatively, completion of an equal or higher level course may exempt you from this testing.

Commencing Start TAFE Now students must be in Year 11. 


 During Your Study:

  • Any students undertaking the Online delivery MUST be working within industry (paid or voluntary) for their practical assessment sign off and required 12 service periods. Noting that an industry supervisor must have relevant qualification or experience (minimum 3 years) of the course content. Evidence of suitable industry supervision will be required. 
  • Although not mandatory, campus students may find it beneficial to be working in the hospitality industry to obtain a number of the required 12 service periods. 
  • Students must have access to a computer with internet and have basic computer skills
  • 12 service periods are required for this qualification 
  • Please note, where undertaking Campus based delivery, minimum student numbers are required to be met prior to course commencement 

 

What to wear

For class 

  • Footwear - Closed in black shoes (enclosed toe)
  • Bottoms: Black knee length shorts or skirts, or long black dress pants
  • Tops: Plain black polo or t-shirt (no images)

Not permitted:                                                                                                                                                                                                                        Leggings, jeans, short shorts. singlets, cargo pants, or tops that expose the body 
 

For service days

  • Footwear
  • Bottoms: Black knee length shorts or skirts, or long black dress pants
  • Top: plain black button shirt or blouse (short sleeved or ¾ sleeve)

Not permitted:                                                                                                                                                                                                                        Leggings, jeans, short shorts. singlets, cargo pants, or tops that expose the body 
 

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

For campus-based students, practical skills will be demonstrated in CQ University's Training Restaurants. 

Any students undertaking the online delivery MUST be working within industry (paid or voluntary) for their practical assessment sign off and required 12 service periods. Noting that an industry supervisor must have relevant qualification or experience (minimum 3 years) of the course content. Evidence of suitable industry supervision will be required. 

 

 

Course Details

Course Type Qualification
Student Availability
  • Domestic
Fees
Full Fee $3,600.00 (2025)
$3,744.00 (2026)
Subsidised Full Fee $1,428.00 (2025)
$1,500.00 (2026)
Subsidised Concession Fee $900.00 (2025)
$948.00 (2026)
Fee for service per unit $300.00 (2025)
$312.00 (2026)
Subsidised full fee per unit $119.00 (2025)
$125.00 (2026)
RPL Fee for service per Unit $225.00 (2025)
$234.00 (2026)
For detailed information on Course Fees, visit www.cqu.edu.au/fees
Application Mode
  • Direct To University
How to Apply Please Enquire or Apply Now
Study Area
  • Hospitality and Beauty
Skill Area
  • Hospitality
AQF Level Level 2: Certificate II

Admission Codes

Domestic Students
Tertiary Admission Centre Codes (TAC) Codes 		Not Applicable
International Students
CRICOS Codes 		Not Applicable

Student Outcomes, Career Opportunities and Occupations

SIT20322 Certificate II in Hospitality provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Course Structures

In order to complete this course, you must:

  1. Complete 6 core units
  2. Complete 6 elective units

Study Mode Definitions

  • Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
  • On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
  • Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.

*All study modes may include Vocational placement and/or work integrated learning.

Select a course structure below to view the delivery details, including the different study modes offered for each structure.

Please select a course structure from the options below:
On Campus

36 weeks part time (one day per week on campus). However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.

Online self-paced study is required. 

  • On-campus
Cluster 1

SITXFSA005 Use hygienic practices for food safety is a pre-requisite unit for SITHFAB025 Prepare and serve espresso coffee. 

SITHIND007 Use hospitality skills effectively requires the completion of 12 complete service periods. These service periods can be completed during on campus Restaurant services or during the students own work/volunteer service time within the industry. 
SITXFSA005 Use hygienic practices for food safety More Information Training.gov Details
SITXWHS005 Participate in safe work practices More Information Training.gov Details
SITHFAB025 Prepare and serve espresso coffee More Information Training.gov Details
SITHIND007 Use hospitality skills effectively More Information Training.gov Details
Cluster 2

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.

The pre-requisite unit, SITXFSA005 Use hygienic practices for food safety must be fully completed prior to the completion of SITHFAB024 Prepare and serve non-alcoholic beverages.
SITHFAB021 Provide responsible service of alcohol More Information Training.gov Details
SITHFAB024 Prepare and serve non-alcoholic beverages More Information Training.gov Details
BSBCMM211 Apply communication skills More Information Training.gov Details
SITXCCS011 Interact with customers More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
Cluster 3

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.

 
SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
SITHIND006 Source and use information on the hospitality industry More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITXFSA005 - Use hygienic practices for food safety
2 SITXWHS005 - Participate in safe work practices
3 SITHFAB025 - Prepare and serve espresso coffee
4 SITHIND007 - Use hospitality skills effectively
5 SITHFAB021 - Provide responsible service of alcohol
6 SITHFAB024 - Prepare and serve non-alcoholic beverages
7 BSBCMM211 - Apply communication skills
8 SITXCCS011 - Interact with customers
9 BSBTWK201 - Work effectively with others
10 SITXCOM007 - Show social and cultural sensitivity
11 SITHIND006 - Source and use information on the hospitality industry
12 BSBSUS211 - Participate in sustainable work practices


Start TAFE Now (STN) - On Campus

36 weeks part time (one day per week on campus).  However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level

Online study is required. 

  • On-campus
Cluster 1

SITXFSA005 Use hygienic practices for food safety is a pre-requisite unit for SITHFAB025 Prepare and serve espresso coffee.

SITHIND007 Use hospitality skills effectively. requires the completion of 12 complete service periods. These service periods can be completed during on campus Restaurant services or during the students own work/volunteer service time within the industry. 

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITXFSA005 Use hygienic practices for food safety More Information Training.gov Details
SITXWHS005 Participate in safe work practices More Information Training.gov Details
SITHFAB025 Prepare and serve espresso coffee More Information Training.gov Details
SITHIND007 Use hospitality skills effectively More Information Training.gov Details
Cluster 2

The pre-requisite unit, SITXFSA005 Use hygienic practices for food safety must be fully completed prior to the completion of SITHFAB024 Prepare and serve non-alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee. 

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITHFAB021 Provide responsible service of alcohol More Information Training.gov Details
SITHFAB024 Prepare and serve non-alcoholic beverages More Information Training.gov Details
BSBCMM211 Apply communication skills More Information Training.gov Details
SITXCCS011 Interact with customers More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
Cluster 3

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
SITHIND006 Source and use information on the hospitality industry More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITXFSA005 - Use hygienic practices for food safety
2 SITXWHS005 - Participate in safe work practices
3 SITHFAB025 - Prepare and serve espresso coffee
4 SITHIND007 - Use hospitality skills effectively
5 SITHFAB021 - Provide responsible service of alcohol
6 SITHFAB024 - Prepare and serve non-alcoholic beverages
7 BSBCMM211 - Apply communication skills
8 SITXCCS011 - Interact with customers
9 BSBTWK201 - Work effectively with others
10 SITXCOM007 - Show social and cultural sensitivity
11 SITHIND006 - Source and use information on the hospitality industry
12 BSBSUS211 - Participate in sustainable work practices


START TAFE NOW (STN) – Kairos College

36 weeks part time (one day per week on campus at Kairos College).  However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level

Online study is required. 

In addition to required dress listed in the entry requirements, Kairos College students must also ensure:

  • All clothing must be clean and non-offensive. Closed-in shoes must be worn at all times. Short-shorts, singlets, cargo pants, and tops that expose the body are prohibited.
    Additionally, on Service days and for practical sessions, Hair must be tied up or contained in a net, no long or baggy sleeves, and must be fit for work. 
  • On-campus
Cluster 1

SITXFSA005 Use hygienic practices for food safety is a pre-requisite unit for SITHFAB024 Prepare and serve non alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee.

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.

On campus class occurs on a Friday.
SITXFSA005 Use hygienic practices for food safety More Information Training.gov Details
SITHFAB021 Provide responsible service of alcohol More Information Training.gov Details
SITXWHS005 Participate in safe work practices More Information Training.gov Details
Cluster 2

The pre-requisite unit, SITXFSA005 Use hygienic practices for food safety must be fully completed prior to the completion of SITHFAB024 Prepare and serve non-alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee. 

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.

On campus class occurs on a Friday.
SITHFAB025 Prepare and serve espresso coffee More Information Training.gov Details
SITHFAB024 Prepare and serve non-alcoholic beverages More Information Training.gov Details
BSBCMM211 Apply communication skills More Information Training.gov Details
Cluster 3

SITHIND007 Use hospitality skills effectively. requires the completion of 12 complete service periods. These service periods can be completed during relevant College services or during the students own work/volunteer service time within the industry.

On campus class occurs on a Friday, however some service delivery may occur on a separate class day (e.g. Wednesday).

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITHIND007 Use hospitality skills effectively More Information Training.gov Details
SITXCCS011 Interact with customers More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
Cluster 4
SITHIND006 Source and use information on the hospitality industry More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITXFSA005 - Use hygienic practices for food safety
2 SITHFAB021 - Provide responsible service of alcohol
3 SITXWHS005 - Participate in safe work practices
4 SITHFAB025 - Prepare and serve espresso coffee
5 SITHFAB024 - Prepare and serve non-alcoholic beverages
6 BSBCMM211 - Apply communication skills
7 SITHIND007 - Use hospitality skills effectively
8 SITXCCS011 - Interact with customers
9 BSBTWK201 - Work effectively with others
10 SITXCOM007 - Show social and cultural sensitivity
11 SITHIND006 - Source and use information on the hospitality industry
12 BSBSUS211 - Participate in sustainable work practices


Start TAFE Now (STN) - Trinity College

72 weeks part time (one day per week on Trinity College campus).  However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level. This duration is as requested by the College to suit school timetabling and workload of students. 

Online study is required. 

  • On-campus
Cluster 1 - Year 11

SITXFSA005 Use hygienic practices for food safety is a pre-requisite unit for SITHFAB024 Prepare and serve non alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee.

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITXFSA005 Use hygienic practices for food safety More Information Training.gov Details
SITXWHS005 Participate in safe work practices More Information Training.gov Details
SITHFAB025 Prepare and serve espresso coffee More Information Training.gov Details
Cluster 2 -Year 11

The pre-requisite unit, SITXFSA005 Use hygienic practices for food safety must be fully completed prior to the completion of SITHFAB024 Prepare and serve non-alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee. 

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
BSBCMM211 Apply communication skills More Information Training.gov Details
SITHFAB021 Provide responsible service of alcohol More Information Training.gov Details
SITHFAB024 Prepare and serve non-alcoholic beverages More Information Training.gov Details
Cluster 3 - Year 11

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
Cluster 4 - Year 12

SITHIND007 Use hospitality skills effectively. requires the completion of 12 complete service periods. These service periods can be completed during relevant College services or during the students own work/volunteer service time within the industry. 

Students, please enroll into one full cluster at a time in the order outlined.
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITHIND007 Use hospitality skills effectively More Information Training.gov Details
SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
Cluster 5 - Year 12
SITHIND006 Source and use information on the hospitality industry More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITXFSA005 - Use hygienic practices for food safety
2 SITXWHS005 - Participate in safe work practices
3 SITHFAB025 - Prepare and serve espresso coffee
4 BSBCMM211 - Apply communication skills
5 SITHFAB021 - Provide responsible service of alcohol
6 SITHFAB024 - Prepare and serve non-alcoholic beverages
7 BSBSUS211 - Participate in sustainable work practices
8 BSBTWK201 - Work effectively with others
9 SITHIND007 - Use hospitality skills effectively
10 SITXCOM007 - Show social and cultural sensitivity
11 SITHIND006 - Source and use information on the hospitality industry
12 BSBSUS211 - Participate in sustainable work practices


Trainees

12 months full time. Students must be working full or part time in industry and have a registered training contract. However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level and have agreed workplace sign off. 

  • Employer Based (VET Providers Only)
Core

SITHIND007 Use hospitality skills effectively. requires the completion of 12 complete service periods. 
SITXWHS005 Participate in safe work practices More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
SITHIND007 Use hospitality skills effectively More Information Training.gov Details
SITXCCS011 Interact with customers More Information Training.gov Details
SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
SITHIND006 Source and use information on the hospitality industry More Information Training.gov Details
Elective

SITXFSA005 Use hygienic practices for food safety is a pre-requisite for many food and beverage units. This pre-requisite unit must be completed prior to the commencement of any other electives. 
SITXFSA005 Use hygienic practices for food safety More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details
SITHFAB021 Provide responsible service of alcohol More Information Training.gov Details
BSBCMM211 Apply communication skills More Information Training.gov Details
SITHFAB024 Prepare and serve non-alcoholic beverages More Information Training.gov Details
SITHFAB025 Prepare and serve espresso coffee More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITXWHS005 - Participate in safe work practices
2 SITXFSA005 - Use hygienic practices for food safety
3 BSBSUS211 - Participate in sustainable work practices
4 SITHFAB021 - Provide responsible service of alcohol
5 BSBCMM211 - Apply communication skills
6 BSBTWK201 - Work effectively with others
7 SITHFAB024 - Prepare and serve non-alcoholic beverages
8 SITHFAB025 - Prepare and serve espresso coffee
9 SITHIND007 - Use hospitality skills effectively
10 SITXCCS011 - Interact with customers
11 SITXCOM007 - Show social and cultural sensitivity
12 SITHIND006 - Source and use information on the hospitality industry


Start TAFE Now - Online

Students studying via online delivery MUST be working within industry to have practical assessments completed along with the 12 service shifts. If required. The practical assessment sign off will be verified by the CQU Assessor. 

 72 weeks commencing in Year 11 and completing in Year 12

This timeframe allows students to prioritise and allocate study throughout senior schooling. The second year of this program ensures suitable time for completion of units prior to processing of QCE points.

Students undertaking this mode of study will complete learning and assessments online.  As a requirement for practical assessment and 12 required services, students will need to be working in a suitable hospitality business. 

 

 

 

  • Online
Cluster 1 - Year 11

SITXFSA005 Use hygienic practices for food safety is a pre-requisite unit for SITHFAB024 Prepare and serve non alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee.

Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. 
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITXWHS005 Participate in safe work practices More Information Training.gov Details
SITXFSA005 Use hygienic practices for food safety More Information Training.gov Details
SITHFAB021 Provide responsible service of alcohol More Information Training.gov Details
Cluster 2 - Year 11

The pre-requisite unit, SITXFSA005 Use hygienic practices for food safety must be fully completed prior to the completion of SITHFAB024 Prepare and serve non-alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee. 

SITHIND007 Use hospitality skills effectively. requires the completion of 12 complete service periods. These service periods can be completed during relevant College services or during the students own work/volunteer service time within the industry. 

Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. 
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITHFAB025 Prepare and serve espresso coffee More Information Training.gov Details
SITHFAB024 Prepare and serve non-alcoholic beverages More Information Training.gov Details
BSBCMM211 Apply communication skills More Information Training.gov Details
SITHIND007 Use hospitality skills effectively More Information Training.gov Details
Cluster 3 - Year 12

Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. 
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITXCCS011 Interact with customers More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
Cluster 4 - Year 12

Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. 
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITHIND006 Source and use information on the hospitality industry More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITXWHS005 - Participate in safe work practices
2 SITXFSA005 - Use hygienic practices for food safety
3 SITHFAB021 - Provide responsible service of alcohol
4 SITHFAB025 - Prepare and serve espresso coffee
5 SITHFAB024 - Prepare and serve non-alcoholic beverages
5 BSBCMM211 - Apply communication skills
7 SITHIND007 - Use hospitality skills effectively
8 SITXCCS011 - Interact with customers
9 BSBTWK201 - Work effectively with others
10 SITXCOM007 - Show social and cultural sensitivity
11 SITHIND006 - Source and use information on the hospitality industry
12 BSBSUS211 - Participate in sustainable work practices


ONLINE

Students studying via online delivery MUST be working within industry to have practical assessments completed along with the 12 service shifts. If required, The practical assessment sign off will be verified by the CQU Assessor. 

52 weeks part time online and working within industry.  However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level

Students undertaking this mode of study will complete learning and assessments online.  As a requirement for practical assessment and 12 required services, students will need to be working in a suitable hospitality business. 

  • Online
Cluster 1

Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. 
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.

SITXFSA005 Use hygienic practices for food safety is a pre-requisite unit for SITHFAB024 Prepare and serve non alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee.
SITXFSA005 Use hygienic practices for food safety More Information Training.gov Details
SITHFAB021 Provide responsible service of alcohol More Information Training.gov Details
SITXWHS005 Participate in safe work practices More Information Training.gov Details
Cluster 2

Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. 
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.

The pre-requisite unit, SITXFSA005 Use hygienic practices for food safety must be fully completed prior to the completion of SITHFAB024 Prepare and serve non-alcoholic beverages and SITHFAB025 Prepare and serve espresso coffee. 

SITHIND007 Use hospitality skills effectively. requires the completion of 12 complete service periods. These service periods can be completed during relevant College services or during the students own work/volunteer service time within the industry. 

 
SITHFAB025 Prepare and serve espresso coffee More Information Training.gov Details
SITHFAB024 Prepare and serve non-alcoholic beverages More Information Training.gov Details
BSBCMM211 Apply communication skills More Information Training.gov Details
SITHIND007 Use hospitality skills effectively More Information Training.gov Details
Cluster 3

Students, please enroll into one full cluster at a time in the order and dates outlined in the Course and Student Planner. 
Partial cluster enrolment is permitted if credit has been applied for the other units in the cluster.   All other requests for partial cluster enrolment will be denied unless written approval has been provided by the teaching team.  Refrain from enrolling into subsequent clusters until written approval has been provided by the teaching team.
SITXCCS011 Interact with customers More Information Training.gov Details
BSBTWK201 Work effectively with others More Information Training.gov Details
SITXCOM007 Show social and cultural sensitivity More Information Training.gov Details
Cluster 4
SITHIND006 Source and use information on the hospitality industry More Information Training.gov Details
BSBSUS211 Participate in sustainable work practices More Information Training.gov Details

Unit Sequence

Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Sequence Unit
1 SITXFSA005 - Use hygienic practices for food safety
2 SITHFAB021 - Provide responsible service of alcohol
3 SITXWHS005 - Participate in safe work practices
4 SITHFAB025 - Prepare and serve espresso coffee
5 SITHFAB024 - Prepare and serve non-alcoholic beverages
6 BSBCMM211 - Apply communication skills
7 SITHIND007 - Use hospitality skills effectively
8 SITXCCS011 - Interact with customers
9 BSBTWK201 - Work effectively with others
10 SITXCOM007 - Show social and cultural sensitivity
11 SITHIND006 - Source and use information on the hospitality industry
12 BSBSUS211 - Participate in sustainable work practices


Course Assessment Information

RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Assessment Types
Written/Electronic Assessment
Practical Task
Third Party Verification
Project
RPL
Other
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.

Domestic 2024 Availabilities

On Campus

On-campus

Mackay City

February: Full Time/Part Time
March: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time
March: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time

Start TAFE Now (STN) - On Campus

On-campus

Mackay City

February: Full Time/Part Time
March: Full Time/Part Time
July: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time
March: Full Time/Part Time
July: Full Time/Part Time

START TAFE NOW (STN) – Kairos College

On-campus

Brisbane

February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time

Start TAFE Now (STN) - Trinity College

On-campus

Gladstone

April: Full Time/Part Time
May: Full Time/Part Time
June: Full Time/Part Time
July: Full Time/Part Time
August: Full Time/Part Time
September: Full Time/Part Time
October: Full Time/Part Time
November: Full Time/Part Time

Trainees

There are currently no intakes scheduled for this course structure.

Start TAFE Now - Online

There are currently no intakes scheduled for this course structure.

ONLINE

There are currently no intakes scheduled for this course structure.

Domestic 2025 Availabilities

On Campus

On-campus

Mackay City

February: Full Time/Part Time
March: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time
March: Full Time/Part Time

Start TAFE Now (STN) - On Campus

On-campus

Mackay City

February: Full Time/Part Time
March: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time
March: Full Time/Part Time

START TAFE NOW (STN) – Kairos College

On-campus

Brisbane

February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time

Start TAFE Now (STN) - Trinity College

On-campus

Gladstone

February: Full Time/Part Time
March: Full Time/Part Time
April: Full Time/Part Time

Trainees

There are currently no intakes scheduled for this course structure.

Start TAFE Now - Online

There are currently no intakes scheduled for this course structure.

ONLINE

There are currently no intakes scheduled for this course structure.

Domestic 2026 Availabilities

On Campus

On-campus

Mackay City

February: Full Time/Part Time
March: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time
March: Full Time/Part Time

Start TAFE Now (STN) - On Campus

On-campus

Mackay City

February: Full Time/Part Time

Rockhampton City

February: Full Time/Part Time

START TAFE NOW (STN) – Kairos College

On-campus

Brisbane

February: Full Time/Part Time

Start TAFE Now (STN) - Trinity College

On-campus

Gladstone

February: Full Time/Part Time

Trainees

There are currently no intakes scheduled for this course structure.

Start TAFE Now - Online

There are currently no intakes scheduled for this course structure.

ONLINE

There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:

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More Details
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