Course Summary

This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

Entry Requirements

There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.

ADDITIONAL STUDY REQUIREMENTS

• To complete this course, it is recommended that students are working in a suitable tourism business, as a paid employee or volunteer in a customer focused role performing routine tasks under direct supervision 
• Access to a computer, internet and basic/intermediate computer skills (24-hour CQUniversity computer labs are available on selected campuses).

Vocational Placement and Work Integrated Learning

Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.

Additional information

Practical skills must be demonstrated in an operational tourism business.  Students are recommended to have volunteer or paid work within this sector. This work is to be organised by the student. 

Course Details

Admission Codes

Student Outcomes, Career Opportunities and Occupations

This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business.  Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, in performing operational activities such as housekeeping, grounds maintenance and providing customer service, or a combination of these.