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CQUni Handbook
Previous Version
Version Effective: 11th of September, 2024
HLT33115 - Certificate III in Health Services Assistance
Course Details
Course Summary
This qualification reflects the role of a variety of workers who use a range of factual, technical and procedural knowledge to provide assistance to Health Professional staff for the care of clients. The role of a Health Services Assistant would involve direct client contact under supervision by a Health Professional. To achieve this qualification, the candidate must undertake work placement as detailed in the Assessment Requirements of the units of competency.
Entry Requirements
Basic Key Skills Builder (bksb) online literacy and numeracy assessment prior to enrollment, unless the student has completed an equal or higher level course.
Vocational Placement and Work Integrated Learning
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
To complete this course, you will be required to complete an approved work placement of 40 hours. Students who are currently working in a relevant role may be eligible to undertake placement with their existing employer, subject to approval from the relevant Educational Team Leader and agreement from the employer.
You will be required to complete a Placement Application Form. This form allows you to apply for approval to complete your placement within your workplace or alternatively, request to attend a CQUniversity-sourced placement. If your workplace does not meet the required criteria for the training package to undertake your placement hours then, CQUniversity will arrange a work placement for you.
CQUniversity’s Workforce Integrated Learning (WIL) team will aim to source a placement located within your community; however, circumstances may require you to relocate to complete the placement.
Mandatory placement checks are compulsory for this course and it is important that students ensure they can meet the requirements for these checks. Mandatory Check inquiries can be directed to WILCompliance@cqu.edu.au and further detailed information can be sourced by clicking on the following link: IMMUNISATIONS AND VACCINATIONS WIL DOCUMENT.
You may also be required to undertake a pre-placement interview with the host organisation and placement may be subject to you meeting the organisation's requirements.
Course Details
| Course Type | Qualification | ||||||||||||
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| Student Availability |
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| Fees |
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| Application Mode |
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| How to Apply | Please Enquire or Apply Now | ||||||||||||
| Study Area |
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| Skill Area |
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| AQF Level | Level 3: Certificate III |
Admission Codes
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Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
|---|---|
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International Students CRICOS Codes |
Not Applicable |
Student Outcomes, Career Opportunities and Occupations
Possible employment options may include: acute care assistance, assistant in nursing, nursing assistant, nursing support worker, patient service attendant, patient support assistant, patient care assistant, ward assistant.
Course Structures
In order to complete this course, you must:
- Complete 7 core units
- Complete 8 elective units
Study Mode Definitions
- Online: Online courses provide the flexibility to study without normally requiring a student to visit a campus. Course content is studied through a number of means including the use of online discussion forums, electronic library resources, by contacting lecturers and teachers, and receiving study materials online/electronically. Work integrated learning, including placements, may be included in some courses.
- On-campus: Students studying in on-campus mode typically are expected to attend and participate in regular, structured on-campus teaching and learning activities throughout the University’s academic term. These activities may include lectures, tutorials, workshops and practice, online or other activities and normally will be timetabled at a CQUniversity campus or approved delivery site.
- Mixed Mode: Students studying in mixed mode will participate in a combination of online learning activities in addition to site-specific learning activities, which may include residential schools, co-op placements and/or work-integrated learning as a compulsory requirement of a unit. The additional site-specific learning activities are what differentiates a mixed-mode unit from an online unit.
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
Please select a course structure from the options below:
Start TAFE Now
18 months part-time Start TAFE Now.
- Mixed Mode
|
STN Sequence One Units must be completed in this order. |
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|---|---|---|---|---|
| HLTWHS001 | Participate in workplace health and safety | More Information | Training.gov Details | |
| HLTINF006 | Apply basic principles and practices of infection prevention and control | More Information | Training.gov Details | |
| CHCCOM005 | Communicate and work in health or community services | More Information | Training.gov Details | |
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STN Sequence Two Units must be completed in this order. |
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| CHCCCS010 | Maintain a high standard of service | More Information | Training.gov Details | |
| CHCCCS012 | Prepare and maintain beds | More Information | Training.gov Details | |
| CHCCCS026 | Transport individuals | More Information | Training.gov Details | |
| CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
|
STN Sequence Three Units must be completed in this order. |
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| HLTAAP001 | Recognise healthy body systems | More Information | Training.gov Details | |
| CHCCCS002 | Assist with movement | More Information | Training.gov Details | |
| BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
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STN Sequence Four Units must be completed in this order. |
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| BSBFLM312 | Contribute to team effectiveness | More Information | Training.gov Details | |
| BSBMED301 | Interpret and apply medical terminology appropriately | More Information | Training.gov Details | |
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STN Sequence Five Units must be completed in this order. |
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| CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
| CHCCCS020 | Respond effectively to behaviours of concern | More Information | Training.gov Details | |
| ELECTIVE (Third Party) | ||||
| HLTAID011 | Provide First Aid | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | HLTWHS001 - Participate in workplace health and safety |
| 1 | CHCCCS010 - Maintain a high standard of service |
| 1 | HLTAAP001 - Recognise healthy body systems |
| 1 | BSBFLM312 - Contribute to team effectiveness |
| 1 | CHCDIV001 - Work with diverse people |
| 2 | HLTINF006 - Apply basic principles and practices of infection prevention and control |
| 2 | CHCCCS012 - Prepare and maintain beds |
| 2 | CHCCCS002 - Assist with movement |
| 2 | BSBMED301 - Interpret and apply medical terminology appropriately |
| 2 | CHCCCS020 - Respond effectively to behaviours of concern |
| 3 | CHCCOM005 - Communicate and work in health or community services |
| 3 | CHCCCS026 - Transport individuals |
| 3 | BSBWOR301 - Organise personal work priorities and development |
| 4 | CHCLEG001 - Work legally and ethically |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| HLTAID011 | Provide First Aid |
Mainstream Course Structure
12 months full-time
- Mixed Mode
|
Mainstream Sequence One Units must be completed in this order. |
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|---|---|---|---|---|
| HLTWHS001 | Participate in workplace health and safety | More Information | Training.gov Details | |
| HLTINF006 | Apply basic principles and practices of infection prevention and control | More Information | Training.gov Details | |
| CHCCOM005 | Communicate and work in health or community services | More Information | Training.gov Details | |
|
Mainstream Sequence Three Units must be completed in this order. |
||||
| HLTAAP001 | Recognise healthy body systems | More Information | Training.gov Details | |
| CHCCCS002 | Assist with movement | More Information | Training.gov Details | |
|
Mainstream Sequence Two Units must be completed in this order. |
||||
| CHCCCS010 | Maintain a high standard of service | More Information | Training.gov Details | |
| CHCCCS012 | Prepare and maintain beds | More Information | Training.gov Details | |
| CHCCCS026 | Transport individuals | More Information | Training.gov Details | |
| CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
|
Mainstream Sequence Four Units must be completed in this order. |
||||
| BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
| BSBFLM312 | Contribute to team effectiveness | More Information | Training.gov Details | |
| BSBMED301 | Interpret and apply medical terminology appropriately | More Information | Training.gov Details | |
|
Mainstream Sequence Five Units must be completed in this order. |
||||
| CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
| CHCCCS020 | Respond effectively to behaviours of concern | More Information | Training.gov Details | |
| Elective (Third Party) | ||||
| HLTAID011 | Provide First Aid | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | HLTWHS001 - Participate in workplace health and safety |
| 1 | HLTAAP001 - Recognise healthy body systems |
| 1 | CHCCCS010 - Maintain a high standard of service |
| 1 | BSBWOR301 - Organise personal work priorities and development |
| 1 | CHCDIV001 - Work with diverse people |
| 2 | HLTINF006 - Apply basic principles and practices of infection prevention and control |
| 2 | CHCCCS002 - Assist with movement |
| 2 | CHCCCS012 - Prepare and maintain beds |
| 2 | BSBFLM312 - Contribute to team effectiveness |
| 2 | CHCCCS020 - Respond effectively to behaviours of concern |
| 3 | CHCCOM005 - Communicate and work in health or community services |
| 3 | CHCCCS026 - Transport individuals |
| 3 | BSBMED301 - Interpret and apply medical terminology appropriately |
| 4 | CHCLEG001 - Work legally and ethically |
The following units have no specific enrolment order and you should discuss the order of enrolment for these with your teacher.
| Unit Code | Unit Name |
|---|---|
| HLTAID011 | Provide First Aid |
RURAL AND REMOTE PILOT TRAINING STRUCTURE
This program will be delivered over 12 months.
Students will have access to on-line resources and assessments via the CQU Moodle and other relevant resources.
Students will be supported by face to face delivery, telephone, email and ZOOM sessions. Students will also have access to on-line Library resources and learning support. Students will also be required to complete on job assessment with third party verification.
Students must attend practical skills workshops that includes a summary of the unit learning material, followed by practical/simulated skills assessments. Students must have successfully commenced or completed the Unit written assessments in Moodle units prior to attending the practical skills workshop.
- On-campus
|
SEQUENCE DELIVERY Units must be completed in this order, enrol into only two units at a time. |
||||
|---|---|---|---|---|
| HLTAID011 | Provide First Aid | More Information | Training.gov Details | |
| CHCCOM005 | Communicate and work in health or community services | More Information | Training.gov Details | |
| CHCLEG001 | Work legally and ethically | More Information | Training.gov Details | |
| HLTWHS001 | Participate in workplace health and safety | More Information | Training.gov Details | |
| CHCDIV001 | Work with diverse people | More Information | Training.gov Details | |
| HLTINF006 | Apply basic principles and practices of infection prevention and control | More Information | Training.gov Details | |
| HLTAAP001 | Recognise healthy body systems | More Information | Training.gov Details | |
| CHCCCS019 | Recognise and respond to crisis situations | More Information | Training.gov Details | |
| CHCCCS015 | Provide individualised support | More Information | Training.gov Details | |
| CHCCCS002 | Assist with movement | More Information | Training.gov Details | |
| CHCMHS001 | Work with people with mental health issues | More Information | Training.gov Details | |
| CHCAGE001 | Facilitate the empowerment of older people | More Information | Training.gov Details | |
| CHCCCS009 | Facilitate responsible behaviour | More Information | Training.gov Details | |
| BSBWOR301 | Organise personal work priorities and development | More Information | Training.gov Details | |
| BSBMED301 | Interpret and apply medical terminology appropriately | More Information | Training.gov Details | |
Unit Sequence
Below is the recommended study sequence for this course. Please enrol in your units as per the following order.
Units with the same sequence number should be enrolled into at the same time.
Units with the same sequence number should be enrolled into at the same time.
| Sequence | Unit |
|---|---|
| 1 | HLTAID011 - Provide First Aid |
| 2 | CHCCOM005 - Communicate and work in health or community services |
| 3 | CHCLEG001 - Work legally and ethically |
| 4 | HLTWHS001 - Participate in workplace health and safety |
| 5 | CHCDIV001 - Work with diverse people |
| 6 | HLTINF006 - Apply basic principles and practices of infection prevention and control |
| 7 | HLTAAP001 - Recognise healthy body systems |
| 8 | CHCCCS019 - Recognise and respond to crisis situations |
| 9 | CHCCCS015 - Provide individualised support |
| 10 | CHCCCS002 - Assist with movement |
| 11 | CHCMHS001 - Work with people with mental health issues |
| 12 | CHCAGE001 - Facilitate the empowerment of older people |
| 13 | CHCCCS009 - Facilitate responsible behaviour |
| 14 | BSBWOR301 - Organise personal work priorities and development |
| 15 | BSBMED301 - Interpret and apply medical terminology appropriately |
Course Assessment Information
RPL - Students who have previous informal and formal learning need to advise their trainer/assessor prior to enrolment. If the student wishes to apply for an RPL they need to apply to the RPL Centre.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
Credit transfer - If credit for relevant formal qualifications is sought, then the process will be actioned after the student has enrolled in at least one unit of competency as directed by the relevant trainer/assessor. The Trainer/Assessor will work with the student on their credit transfer application, and provide advice and support as necessary.
| Assessment Types |
|---|
| Written/Electronic Assessment |
| Practical Task |
| Third Party Verification |
| RPL |
Course Learning Outcomes
Where and when can I start?
Please view the more details information for any additional information related to this course.
Residential Schools/Workshops
Mainstream Course Structure
This course includes compulsory site-specific attendance at residential schools and/or workshops. Select your preferred location for further details.
Mixed Mode
HLT33115 Health Services Assistance
| Location | Mixed Mode, As per online timetable |
|---|---|
| Start Date | To Be Advised |
| End Date | To Be Advised |
| Start Time | 8:30 AM |
| End Time | 3:00 PM |
| Compulsory | Yes |
Domestic 2019 Availabilities
Start TAFE Now
There are currently no intakes scheduled for this course structure.
Mainstream Course Structure
There are currently no intakes scheduled for this course structure.
RURAL AND REMOTE PILOT TRAINING STRUCTURE
There are currently no intakes scheduled for this course structure.
Domestic 2020 Availabilities
Start TAFE Now
There are currently no intakes scheduled for this course structure.
Mainstream Course Structure
There are currently no intakes scheduled for this course structure.
RURAL AND REMOTE PILOT TRAINING STRUCTURE
There are currently no intakes scheduled for this course structure.
Domestic 2021 Availabilities
Start TAFE Now
There are currently no intakes scheduled for this course structure.
Mainstream Course Structure
There are currently no intakes scheduled for this course structure.
RURAL AND REMOTE PILOT TRAINING STRUCTURE
There are currently no intakes scheduled for this course structure.
Domestic 2022 Availabilities
Start TAFE Now
Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
February: Full Time
Mainstream Course Structure
There are currently no intakes scheduled for this course structure.
RURAL AND REMOTE PILOT TRAINING STRUCTURE
There are currently no intakes scheduled for this course structure.
Domestic 2023 Availabilities
Start TAFE Now
Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
January: Part Time
February: Part Time
Mainstream Course Structure
Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
February: Full Time
April: Full Time
June: Full Time
September: Full Time
RURAL AND REMOTE PILOT TRAINING STRUCTURE
There are currently no intakes scheduled for this course structure.
Domestic 2024 Availabilities
Start TAFE Now
Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
January: Part Time
February: Part Time
Mainstream Course Structure
Mixed Mode
Mixed Mode includes a combination of online learning activities and compulsory site-specific attendance at residential schools and/or workshops.
February: Full Time
April: Full Time
June: Full Time
September: Full Time
RURAL AND REMOTE PILOT TRAINING STRUCTURE
There are currently no intakes scheduled for this course structure.
For individual class days and times for each intake please check the TAFE Timetable located here
The availabilities shown above are for the current and future years. To view any historic availabilities please press "Show Historic Availabilities" below:
Show Historic Availabilities
Show Historic Availabilities
More Details
More Details
Timetable Information
Please access your timetable via the link here. Click on your chosen Course Timetable, then locate the tab of the Campus you are enrolled in to view your timetable.
Residential School Information
As this course is delivered through a blended delivery method (Mixed Mode), students will be required to undertake one (1) x two (2) day residential school block as scheduled by CQUniversity* to prepare for vocational placements.
Residential classes will be held from 8am to 4pm on Mondays to Thursdays. *Residential school dates will be provided by your teacher in accordance with your commencement intake and course progression. Students are advised to confirm dates with their teacher prior to arranging travel and personal arrangements.
Mandatory Check Requirements
As per the CQU Immunisation Policy and for patient and student safety, students are required to meet Mandatory Check Requirements prior to completing their Vocational Placement.
Please click here for full details of your requirements.
Please see mandatory check cut off dates here. You will not be eligible to proceed to placement if you fail to meet the deadline.
Any enquiries regarding Mandatory Checks should be directed to the WIL (Work Integrated Learning) Team via email to: WILCompliance@cqu.edu.au or call (07) 4930 9124.
Vocational Placement
Students are required to:
- Meet Mandatory Check Requirements as per the CQU Immunisation Policy and for patient and student safety.
- Complete a mandatory work placement of at least 40 hours of direct support work in at least one aged care, home and community, disability or community service organisation, and
- Meet the assessment conditions per unit of competency, which includes work placement and/or simulated assessment. Depending upon the capacity of the health care providers/facilities in the student’s geographical area, students may be expected to travel to an alternative location to complete their prescribed work placement. Students will only be offered one placement per student, per course, per term.
Any enquiries regarding Vocational Placement should be directed to the WIL (Work Integrated Learning) Team via email to WILNMSS@cqu.edu.au or call (07) 4930 9124.
Resource and Computing Requirements
It is a requirement that you have access to internet connection to access online resources which would include email, ZOOM, Microsoft Teams and Moodle.
It is strongly recommended that you have access to a broadband connection or higher to access online resources that would include but are not limited to, email, internet, video streaming, electronic assessment submission.
All submissions of assessment must be uploaded electronically to the VET Moodle platform.