This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
For your application to be considered, you must meet the following entry requirements.
Entry RequirementsThere are no entry requirements for this course.
Course Type | Qualification | ||||||
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Fees |
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Application Mode |
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How to Apply | Please Enquire or Apply Now | ||||||
Study Area |
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Skill Area |
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AQF Level | Level 4: Certificate IV |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Career opportunities include: office administrator, project officer, team leader, personal assistant and business coordinator.
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
12-18 months
Core Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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BSBXCM401 | Apply communication strategies in the workplace | More Information | Training.gov Details | |
BSBWRT411 | Write complex documents | More Information | Training.gov Details | |
BSBWHS411 | Implement and monitor WHS policies, procedures and programs | More Information | Training.gov Details | |
BSBTWK401 | Build and maintain business relationships | More Information | Training.gov Details | |
BSBTEC404 | Use digital technologies to collaborate in a work environment | More Information | Training.gov Details | |
BSBCRT411 | Apply critical thinking to work practices | More Information | Training.gov Details | |
Group A Elective - Self Management Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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BSBPEF502 | Develop and use Emotional Intelligence | More Information | Training.gov Details | |
BSBPEF402 | Develop personal work priorities | More Information | Training.gov Details | |
Group B Elective - Leadership Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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BSBXTW401 | Lead and facilitate a team | More Information | Training.gov Details | |
BSBLDR411 | Demonstrate leadership in the workplace | More Information | Training.gov Details | |
Group C Electives - Business Administration Students must complete six (6) core units and six (6) elective units. Two (2) electives must be selected from Group A For the remaining four (4) elective units
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BSBTEC402 | Design and produce complex spreadsheets | More Information | Training.gov Details | |
BSBTEC401 | Design and produce complex text documents | More Information | Training.gov Details | |
BSBOPS405 | Organise business meetings | More Information | Training.gov Details |
Unit Code | Unit Name |
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BSBXCM401 | Apply communication strategies in the workplace |
BSBWRT411 | Write complex documents |
BSBWHS411 | Implement and monitor WHS policies, procedures and programs |
BSBTWK401 | Build and maintain business relationships |
BSBTEC404 | Use digital technologies to collaborate in a work environment |
BSBCRT411 | Apply critical thinking to work practices |
BSBPEF502 | Develop and use Emotional Intelligence |
BSBPEF402 | Develop personal work priorities |
BSBXTW401 | Lead and facilitate a team |
BSBLDR411 | Demonstrate leadership in the workplace |
BSBTEC402 | Design and produce complex spreadsheets |
BSBTEC401 | Design and produce complex text documents |
BSBOPS405 | Organise business meetings |
Assessment Types |
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Written/Electronic Assessment |
Practical Task |
Project |
RPL |