This qualification describes the skills and knowledge for entry level and support roles in the animal care and management industry, where workers provide care for animals in workplaces such as animal shelters, boarding/day care facilities, sanctuaries and veterinary clinics. The work activities are routine, performed under supervision and within clearly defined guidelines.
There are no current Training Package entry requirements into this qualification, however, CQUniversity does require students to provide a signed Vocational Placement Agreement as part of the application process.
CQUniversity entry requirements:
• Prior to enrolment, students are to engage with their local area Animal Industry Care providers to find suitable work placement
• Important information related to Vocational Placement can be found in this document Vocational Placement Host Employer Information Pack
• As part of the application process, students must upload a copy of the signed Vocational Placement Agreement (see linked document above page 7 and 8)
Students are also required to:
• Complete the bksb (Basic key Skills Builder) online literacy and numeracy assessment prior to enrolment unless they have completed an equal or higher-level course.
• Have reasonable reading and writing skills, as well as basic numeracy skills to complete workbooks, assignments, learning activities and assessment tasks.
• Access a computer / tablet / smartphone with internet access, camera, microphone and speakers.
• Access Microsoft Teams, to attend weekly Microsoft Team tutorials.
• Use Microsoft Teams for online assessment components.
• Handle live animals and require a reasonable level of physical fitness to be able to complete the practical components of the course.
Nb: Students may be exposed to injured/deceased animals in photo and video footage during the online learning and may be required to handle them during their work placement.
Students must complete a Vocational Placement and/or Work Integrated Learning as part of this qualification.
Additional information
Course Type | Qualification | ||||||||||||
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Student Availability |
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Fees |
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Application Mode |
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How to Apply | Please Enquire or Apply Now | ||||||||||||
Study Area |
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Skill Area |
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AQF Level | Level 2: Certificate II |
Domestic Students Tertiary Admission Centre Codes (TAC) Codes |
Not Applicable |
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International Students CRICOS Codes |
Not Applicable |
Students completing ACM20121 Certificate II in Animal Care can enter the workforce in a supervised role as a Kennel Hand, Pet Shop Assistant, Animal Attendant or similar role
Study Mode Definitions
*All study modes may include Vocational placement and/or work integrated learning.
Select a course structure below to view the delivery details, including the different study modes offered for each structure.
12 months (Commence March 2022 - Complete by March 2023 / Commence July 2022 - Complete by July 2023)
Cluster One - Introduction to the Animal Care Work Environment | ||||
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BSBCMM211 | Apply communication skills | More Information | Training.gov Details | |
ACMWHS201 | Participate in workplace health and safety processes | More Information | Training.gov Details | |
ACMGEN201 | Work in the animal care industry | More Information | Training.gov Details | |
Cluster Two - Introduction to Animal Husbandry | ||||
ACMGEN202 | Complete animal care hygiene routines | More Information | Training.gov Details | |
ACMGEN203 | Feed and water animals | More Information | Training.gov Details | |
ACMGEN204 | Assist in health care of animals | More Information | Training.gov Details | |
Cluster Three - Introduction to Sustainability and Customer Experience | ||||
ACMSUS201 | Participate in environmentally sustainable work practices | More Information | Training.gov Details | |
ACMGEN205 | Source and provide information for animal care needs | More Information | Training.gov Details | |
BSBOPS203 | Deliver a service to customers | More Information | Training.gov Details | |
Cluster Four - Intermediate Animal Knowledge and First Aid NB: ACMGEN309 Provide Basic Animal First Aid is a compulsory unit under Cluster 4. A remaining two (2) units must be chosen from the list below:
The choice of units is dependent on the species of animals students have access to. Students MUST seek advice from the teacher before enrolling in these Cluster 4 units. |
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ACMGEN309 | Provide basic animal first aid | More Information | Training.gov Details | |
ACMSPE316 | Provide general care of domestic dogs | More Information | Training.gov Details | |
ACMSPE317 | Provide general care of domestic cats | More Information | Training.gov Details | |
ACMGEN314 | Identify Animal Anatomy and Physiology for Animal Care Work | More Information | Training.gov Details | |
ACMSPE320 | Provide general care of mammals | More Information | Training.gov Details |
Sequence | Unit |
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1 | BSBCMM211 - Apply communication skills |
2 | ACMWHS201 - Participate in workplace health and safety processes |
3 | ACMGEN201 - Work in the animal care industry |
4 | ACMGEN202 - Complete animal care hygiene routines |
5 | ACMGEN203 - Feed and water animals |
6 | ACMGEN204 - Assist in health care of animals |
7 | ACMSUS201 - Participate in environmentally sustainable work practices |
8 | ACMGEN205 - Source and provide information for animal care needs |
9 | BSBOPS203 - Deliver a service to customers |
10 | ACMGEN309 - Provide basic animal first aid |
11 | ACMSPE316 - Provide general care of domestic dogs |
11 | ACMSPE317 - Provide general care of domestic cats |
11 | ACMGEN314 - Identify Animal Anatomy and Physiology for Animal Care Work |
11 | ACMSPE320 - Provide general care of mammals |
12 months (Commence March 2022 - Complete by March 2023 / Commence July 2022 - Complete by July 2023)
Cluster One - Introduction to the Animal Care Work Environment | ||||
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BSBCMM211 | Apply communication skills | More Information | Training.gov Details | |
ACMWHS201 | Participate in workplace health and safety processes | More Information | Training.gov Details | |
ACMGEN201 | Work in the animal care industry | More Information | Training.gov Details | |
Cluster Two - Introduction to Animal Husbandry | ||||
ACMGEN202 | Complete animal care hygiene routines | More Information | Training.gov Details | |
ACMGEN203 | Feed and water animals | More Information | Training.gov Details | |
ACMGEN204 | Assist in health care of animals | More Information | Training.gov Details | |
Cluster Three - Introduction to Sustainability and Customer Experience | ||||
ACMSUS201 | Participate in environmentally sustainable work practices | More Information | Training.gov Details | |
ACMGEN205 | Source and provide information for animal care needs | More Information | Training.gov Details | |
BSBOPS203 | Deliver a service to customers | More Information | Training.gov Details | |
Cluster Four - Intermediate Animal Knowledge and First Aid NB: ACMGEN309 Provide Basic Animal First Aid is a compulsory unit under Cluster 4. A remaining two (2) units must be chosen from the list below:
The choice of units is dependent on the species of animals students have access to. Students MUST seek advice from the teacher before enrolling in these Cluster 4 units.
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ACMGEN309 | Provide basic animal first aid | More Information | Training.gov Details | |
ACMSPE316 | Provide general care of domestic dogs | More Information | Training.gov Details | |
ACMGEN314 | Identify Animal Anatomy and Physiology for Animal Care Work | More Information | Training.gov Details | |
ACMSPE320 | Provide general care of mammals | More Information | Training.gov Details | |
ACMSPE317 | Provide general care of domestic cats | More Information | Training.gov Details |
Sequence | Unit |
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1 | BSBCMM211 - Apply communication skills |
2 | ACMWHS201 - Participate in workplace health and safety processes |
3 | ACMGEN201 - Work in the animal care industry |
4 | ACMGEN202 - Complete animal care hygiene routines |
5 | ACMGEN203 - Feed and water animals |
6 | ACMGEN204 - Assist in health care of animals |
7 | ACMSUS201 - Participate in environmentally sustainable work practices |
8 | ACMGEN205 - Source and provide information for animal care needs |
9 | BSBOPS203 - Deliver a service to customers |
10 | ACMGEN309 - Provide basic animal first aid |
11 | ACMSPE316 - Provide general care of domestic dogs |
11 | ACMGEN314 - Identify Animal Anatomy and Physiology for Animal Care Work |
11 | ACMSPE320 - Provide general care of mammals |
11 | ACMSPE317 - Provide general care of domestic cats |
Assessment Types |
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Third Party Verification |
Practical Task |
Written/Electronic Assessment |
RPL |
July 2023 Cohort 2 Course Commencement
Course starts 17th July 2023. Tutorials commence on Tuesday 18th July. Tutorial details are found in the unit Moodle site.
February 2025 Cohort 1 Course Commencement
Course starts 3rd February 2025. Tutorials commence on Tuesday 4th February. Tutorial details are found in the unit Moodle site.
Practical Placement Information
Most units in this course have a mandatory practical component. Students who are not already working in the industry will be required to undertake work experience to complete their practical assessment. Co-assessment with a supervisor is required.
Prior to enrolment, students are required to engage with their local area Animal Industry Care providers to find suitable work placement and commit to approximately 120 hours (3 weeks) of vocational placement over the duration of the course.
Where to find placement
Veterinary Clinics |
Wildlife Hospitals |
Mobile Veterinary Services |
Riding for Disabled (RDA) |
Retail Pet Stores |
RSPCA |
Rural Produce Shops that sell retail and animals |
Council Pounds |
Livestock Farms, Feedlots and Dairies |
Animal Shelters |
Pet Groomers |
Animal Sanctuaries |
Boarding Kennels/Catteries |
Animal Research Facilities |
Zoos |
Animals for the entertainment industry (for example Melville’s Farm or The Outback Spectacular) |
Petting Zoos |
Please note: to cover the assessment criteria in the co-assessment document under each of the units, more than one placement may be required. This will depend on the services that business provides. |
Microsoft Teams tutorial information for enrolled students
The tutorials are very important as they give you a platform to ask content specific questions in a live session with your teacher and fellow students. Please make every effort to attend these tutorials with your content questions.
3pm - 5pm drop-in on Tuesday afternoons
Tutorial Link can be accessed through all unit Moodle sites
10am - 12noon drop-in on Thursday mornings
Tutorial Link can be accessed through all unit Moodle sites
If you have any queries please contact us at animalstudies@cqu.edu.au.