MGMT29009 - Operations Management and Business Analytics

Showing: 2026 HE Term 2
General Information

Unit Synopsis

In today's dynamic business landscape, organisations strive for operational excellence and data-driven decision-making. Operations management and business analytics offer a comprehensive exploration of the synergies between efficient operations and the strategic use of data analytics. The unit explores the contemporary principles and practices involved in the management of both service and manufacturing operations. Taking a strategic approach to operations, you will examine fundamental concepts including process planning, design, and control; quality management, Lean thinking, and Six Sigma continuous improvement; the role of the supply chain in modern operations; capacity planning, facility location, and project-based activities within operational environments. Particular attention is given to the strategic implications of operational design choices in the context of uncertainty and resilience. You will utilise business data from a variety of organisational sources including financial, economic and market information and develop mathematical and analytical models that support effective operational decision making. The unit also provides opportunities to apply contemporary analytics and visualisation tools to interpret operational performance and communicate insights. In addition, you will engage in independent, evidence-based research to analyse operational challenges and propose viable, data-informed solutions that enhance organisational effectiveness.

Details

Level Postgraduate
Unit Level 9
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Students enrolling in this unit must be undertaking the CL84 Master of Business Administration (International).

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 2 - 2026


Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Critical Review 40%
2. Report 60%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University's Grades and Results Policy for more details of interim results and final grades

Past Exams

Previous Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: In class
Feedback:
Add more automated tool for business analytics tasks such as Power BI, and AI supported predictive analytics.

Recommendation:
The Power BI and AI supported predictive analytics should be included in future offerings (if any).

Action Taken:
In Progress
Unit Learning Outcomes

On successful completion of this unit, you will be able to:

  1. Develop an advanced and integrated understanding of operations managements and business analytics
  2. Critically analyse and reflect on key principles of operations analytics
  3. Critically apply a complex systems approach to analytically identify, analyse and investigate the management of operational functions
  4. Synthesise complex data from a variety of sources and develop mathematical and analytical models as part of the analytical process to identify, interpret, and communicate solutions to complex workplace business problems.
  5. Interpret and successfully apply knowledge related to recent development of operations management in service and manufacturing industries.
Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Critical Review
2 - Report
Alignment of Graduate Attributes to Learning Outcomes
Professional Level
Advanced Level
Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Knowledge
2 - Communication
3 - Cognitive, technical and creative skills
4 - Research
5 - Self-management
6 - Ethical and Professional Responsibility
7 - Leadership
Alignment of Assessment Tasks to Graduate Attributes
Professional Level
Advanced Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 8