CRIM12002 - Case Management Practice

General Information

Unit Synopsis

This unit introduces you to the theory and practice of case management in criminal justice and related human service contexts. The aim of case management is to provide a consistent quality service as offenders pass through the complex criminal justice system. Effective case management can reduce incarceration, re offending (recidivism), manage integration of offenders and those with mental illness back into society with meaningful employment, reunite and support families and prevent substance abuse. Case management can involve dealing with parole conditions and monitoring and engagement with court-ordered diversion programs. You will consider client intake and assessment, identification and troubleshooting issues, creating a management plan, dealing with difficult or uncooperative clients, providing support whilst maintaining a safe working environment and monitoring systems.

Details

Level Undergraduate
Unit Level 2
Credit Points 6
Student Contribution Band SCA Band 4
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites There are no pre-requisites for the unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2024

There are no availabilities for this unit on or after Term 3 - 2024

Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

Assessment Task Weighting
1. Written Assessment 30%
2. Written Assessment 40%
3. Online Test 30%

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University's Grades and Results Policy for more details of interim results and final grades

Past Exams

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Previous Feedback

Term 1 - 2021 : The overall satisfaction for students in the last offering of this course was 66.67% (`Agree` and `Strongly Agree` responses), based on a 24.49% response rate.

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Students' reflection assessment and feedback from students
Feedback
Students enjoyed the opportunity to hone their interview skills through the use of a branching scenario. 'I found I had to change my interview style that I had picked up from my current employment'
Recommendation
This is a useful assessment which will be increased/upgrading with assistance from stakeholders
Action Taken
Motivational interviewing techniques will be addressed in 2022.
Source: Via email and Moodle sites
Feedback
Students enjoyed knowing the assessments were real life examples of scenarios applied by stakeholders in their training 'Thank you also for a great semester'
Recommendation
Being able to use real world examples the students were able to gain some 'real world' experience on how difficult it can be to engage with clients.
Action Taken
Activities and assessments are set with scenarios based on real-life situations.
Source: In class
Feedback
Comprehensive reading materials made course interesting and supported learning
Recommendation
Continue to build on materials given in 2021
Action Taken
In Progress
Source: In class
Feedback
Assessments needed to be clarified in relation to the course content
Recommendation
Assessments were improved and aligned to course content and outcomes in 2022
Action Taken
In Progress
Unit learning Outcomes

On successful completion of this unit, you will be able to:

  1. Discuss the theoretical and practical applications of case management
  2. Plan case management strategies for different types of client
  3. Identify and outline strategies to deal with ethical, safety, privacy and confidentiality issues in case management
  4. Identify, access and integrate various resources and networks to support case management plans.

Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks Learning Outcomes
1 2 3 4
1 - Written Assessment • •
2 - Written Assessment • •
3 - Online Test • • •
Alignment of Graduate Attributes to Learning Outcomes
• Introductory Level
• Intermediate Level
• Graduate Level
Graduate Attributes Learning Outcomes
1 2 3 4
1 - Communication •
2 - Problem Solving •
4 - Information Literacy •
6 - Information Technology Competence •
7 - Cross Cultural Competence • •
8 - Ethical practice •
9 - Social Innovation •
Alignment of Assessment Tasks to Graduate Attributes
• Introductory Level
• Intermediate Level
• Graduate Level
Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10
2 - Written Assessment • • • •
1 - Written Assessment • • • •
3 - Online Test • • • • • •