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Unit Synopsis
In an increasingly complex and volatile business environment, effective business processes are critical to organisations and their business partners in achieving organisational goals. Managing and analysing business processes is essential to organisational design, performance, and continuous improvement. This unit introduces you to the concepts of Business Process Management (BPM) and data analytics within organisational contexts. More specifically, this unit examines key concepts, methodologies, and lifecycle phases of business process management and analytics, with applicability across a wide range of industries. In the unit, you will evaluate existing business processes using both human-centric and data-driven analytical techniques and propose improvements aligned with organisational strategy and performance objectives. Additionally, this unit bridges the gap between how processes are designed and how work actually occurs by teaching you to analyse digital event logs and operational data to identify bottlenecks, inefficiencies, and improvement opportunities. This unit equips you with the skills to develop a professional report that defines and models streamlined data-informed business processes, recommends evidence-based and sustainable process improvements and identifies potential organisational change and implementation issues.
Details
| Level | Postgraduate |
|---|---|
| Unit Level | 9 |
| Credit Points | 6 |
| Student Contribution Band | SCA Band 2 |
| Fraction of Full-Time Student Load | 0.125 |
| Pre-requisites or Co-requisites |
Pre-requisites: COIT20250 Technologies in Information Systems Practice
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework). |
| Class Timetable | View Unit Timetable |
| Residential School | No Residential School |
Unit Availabilities from Term 1 - 2027
Attendance Requirements
All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Assessment Tasks
To see assessment details from an earlier availability, please search via a previous term.
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).
Past Exams
All University policies are available on the Policy web site, however you may wish to directly view the following policies below.
This list is not an exhaustive list of all University policies. The full list of policies are available on the Policy web site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Source: Unit Coordinator's Reflection
Self and peer assessment encourages students to reflect on their own contributions while also providing structured feedback on the work of their peers.
Introduce a small self and peer assessment component within the group assessment to promote accountability and reflection.
Group Assessment Participation Declaration process and documentation were successfully introduced and integrated into the unit.
Source: Unit Coordinator and Teaching Team's Reflection
The current e-portfolio tool (Portfolium) is being phased out. Explore alternatives that support ePortfolio development and alignment with assessment requirements.
Investigate alternative platforms (such as PebblePad, Mahara, or LMS-integrated ePortfolio tools) to ensure continuity of student portfolio activities.
Feedback Fruits was evaluated as part of its broader implementation across CQUniversity; however, it was not considered suitable for this unit. GitHub was successfully introduced and integrated into the unit.
Source: Student feedback
Lecture slides lack diagrams to support learning.
Consider reducing the amount of text on lecture slides and incorporating more visuals and diagrams to enhance engagement and learning.
In Progress
Source: Unit Coordinator self-reflection
Tutorials lack practical, hands-on activities.
Consider expanding the use of practical, hands-on learning activities to strengthen student engagement and facilitate the application of theoretical concepts.
In Progress
To see Learning Outcomes from an earlier availability, please search via a previous term.