COIT20249 - Professional Skills and Ethics in Information and Communications Technology

Showing: 2026 HE Term 3
General Information

Unit Synopsis

This unit offers the foundational communication skills, expectations, and ethical considerations that shape the role of Information and Communications Technology (ICT) professionals, also called digital professionals. Through hands-on activities, you will learn to communicate professionally, both in written and verbal forms, fostering clear and persuasive communication. The unit delves into strategies for effective interpersonal communication within team settings, promoting collaborative teamwork and conflict resolution. It equips you to develop and deliver effective oral presentations underpinned by critical thinking. In addition, this unit strongly emphasises ethics and codes of conduct in the ICT profession. You will apply ethical principles to real-world ICT scenarios, demonstrating ethical, legal, and societal decision-making competencies. Through a blend of theory and practical in-class activities, you will be well-prepared to navigate the multifaceted landscape of ICT professionalism.

Details

Level Postgraduate
Unit Level 8
Credit Points 6
Student Contribution Band SCA Band 2
Fraction of Full-Time Student Load 0.125
Pre-requisites or Co-requisites

Anti-requisite: COIT20233 Professional Skills for Information and Communication Technology.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Class Timetable View Unit Timetable
Residential School No Residential School

Unit Availabilities from Term 3 - 2027

Term 3 - 2027 Profile
Brisbane Melbourne Online Sydney

Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Assessment Overview

Recommended Student Time Commitment

Each 6-credit Postgraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Assessment Tasks

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of ‘pass’ in order to pass the unit. If any ‘pass/fail’ tasks are shown in the table above they must also be completed successfully (‘pass’ grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the ‘assessment task’ section (note that in some instances, the minimum mark for a task may be greater than 50%).

Consult the University's Grades and Results Policy for more details of interim results and final grades

Past Exams

Previous Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Source: Unit Coordinator's Reflection
Feedback:
The use of generative artificial intelligence for professional communication has left students uncertain about how to effectively utilise this technology, raising questions about genuine interactions.

Recommendation:
Consider introducing an in-class activity or assessment about GenAI use that prompts reflection.

Action Taken:
Due to changes in Unit Coordinators across successive terms, this recommendation has not yet been adequately actioned. It will therefore be carried forward to the next term for consideration and implementation, with a focus on helping students critically reflect on the appropriate and ethical use of GenAI in professional communication.
Source: Unit Coordinator's Reflection
Feedback:
Currently, feedback on assessments is provided without the use of marking rubrics, which may reduce clarity around expectations and assessment criteria.

Recommendation:
Introduce marking rubrics for assessments to make expectations more transparent, ensure consistency, and support higher-quality feedback.

Action Taken:
Marking rubrics have been introduced for assessments to provide clearer expectations and assessment criteria, improve consistency in marking, and support more transparent, constructive and actionable feedback to students.
Source: Unit Coordinator's Reflection
Feedback:
Students often face uncertainty regarding the appropriate and ethical use of generative artificial intelligence (GenAI) in assessments, particularly in understanding acceptable levels of GenAI assistance, maintaining academic integrity, and ensuring that submitted work reflects their own knowledge, skills and critical thinking.

Recommendation:
Introduce an in-class activity or assessment component that encourages students to critically reflect on the responsible use of GenAI in assessments, including acceptable AI assistance, academic integrity and independent thinking.

Action Taken:
In Progress
Source: Unit Coordinator's Reflection
Feedback:
More opportunities to apply ethical theories to practical scenarios, particularly when navigating complex ethical dilemmas, would enhance understanding and ethical decision-making skills.

Recommendation:
Introduce more scenario-based tutorial activities involving contemporary ethical dilemmas, encouraging students to apply relevant theories, consider alternative perspectives and justify their decisions.

Action Taken:
In Progress
Source: Student Evaluation Feedback
Feedback:
Students appreciated the clear explanations, supportive teaching approach and practical examples that helped them understand unit concepts and their relevance to professional practice.

Recommendation:
Continue using clear explanations, practical examples and interactive teaching approaches to maintain student engagement and support effective learning.

Action Taken:
In Progress
Unit Learning Outcomes
This information will not be available until 8 weeks before term.
To see Learning Outcomes from an earlier availability, please search via a previous term.