Overview
Proposed Organisations shape the lives of individuals, families, groups and communities and are central to the delivery of human services. Human service organisations operate within complex social, political, cultural and economic environments that influence service delivery, policy implementation and professional practice. As social work practice predominantly occurs within organisational settings, understanding organisational processes and contexts is critical to effective practice. In this unit, you will examine organisational theories, structures, cultures and leadership approaches relevant to human service organisations. You will analyse organisational environments and explore strategies for organisational and system change. The unit also considers ethical practice, advocacy, accountability, cross-cultural practice, and working with Aboriginal and Torres Strait Islander Peoples within organisational contexts. Through application of organisational theory to contemporary human service and private practice settings, you will develop the knowledge and skills required to work effectively within organisations and promote social justice and equitable outcomes for service users.
Details
Pre-requisites or Co-requisites
Successful completion of 48 credit points in any course.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2027
Attendance Requirements
All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Academic Progression Policy and Procedure
- Student Refund and Credit Balance Policy and Procedure
- Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from SUTE UNIT COMMENTS REPORT - T1, 2026
The Unit Coordinator is a wonderful teacher and has a great learning style which is understandable clear and offers plenty of support. Thank you
Positive feedback regarding the unit coordination and teaching approach is appreciated and reinforces the value of maintaining clear communication, accessible support, and engaging learning experiences. Current teaching practices will be continued, with ongoing review to ensure students remain well supported in their learning and achievement of unit outcomes.