Overview
Organisations are encountered on a daily basis and shape the lives of people and communities, including service-users, clients and social workers themselves. A variety of human service organisations are located within complex social, political and cultural contexts; these, in turn, provide a vehicle for the implementation of policy and provision of human services by the welfare state. With social work practice predominantly taking place in, and shaped by, organisational context, developing an effective organisational practice is critical to the achievement of the aims and values of the social work profession. In this unit, you will develop knowledge of different organisational theoretical models to facilitate your ability to analyse and creatively consider organisational and system change. You will also develop and apply strategies to promote social and welfare work values of social justice and action the equality of opportunity in the provision of services to clients.
Details
Pre-requisites or Co-requisites
Successful completion of 48 credit points in any course.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2025
Attendance Requirements
All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of 'pass' in order to pass the unit. If any 'pass/fail' tasks are shown in the table above they must also be completed successfully ('pass' grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the 'assessment task' section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University's Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure - Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure - International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback - Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Student feedback
Staffing disruptions impacted on the success of the unit. There were some delays with receiving feedback for assessments.
This unit had previously been staffed consistently, but due to unforeseeable circumstances beyond the control of the school, staffing disruptions occurred, which may have impacted unit outcomes. This issue has since been resolved.
- Research and analyse organisational theoretical models, within the context of social systems and change, and apply those models to professional practice within human service organisations
- Analyse a variety of organisational types and contexts, and evaluate their strengths and limitations in delivering human service organisation goals and social work outcomes
- Evaluate organisational models for cross-cultural practice, including working with Aboriginal and Torres Strait Islander Peoples
- Identify and apply appropriate strategies, consistent with professional values and ethics, for the resolution of dilemmas in organisational practice contexts.
The learning outcomes are aligned with the ASWEAS (2020) guidelines.
Alignment of Assessment Tasks to Learning Outcomes
Assessment Tasks | Learning Outcomes | |||
---|---|---|---|---|
1 | 2 | 3 | 4 | |
1 - Online discussion forum - 15% | ||||
2 - Report - 35% | ||||
3 - Written Assessment - 50% |
Alignment of Graduate Attributes to Learning Outcomes
Graduate Attributes | Learning Outcomes | |||
---|---|---|---|---|
1 | 2 | 3 | 4 | |
1 - Communication | ||||
2 - Problem Solving | ||||
3 - Critical Thinking | ||||
4 - Information Literacy | ||||
5 - Team Work | ||||
6 - Information Technology Competence | ||||
7 - Cross Cultural Competence | ||||
8 - Ethical practice | ||||
9 - Social Innovation | ||||
10 - Aboriginal and Torres Strait Islander Cultures |
Alignment of Assessment Tasks to Graduate Attributes
Assessment Tasks | Graduate Attributes | |||||||||
---|---|---|---|---|---|---|---|---|---|---|
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
1 - Online discussion forum - 15% | ||||||||||
2 - Report - 35% | ||||||||||
3 - Written Assessment - 50% |
Textbooks
There are no required textbooks.
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: American Psychological Association 7th Edition (APA 7th edition)
For further information, see the Assessment Tasks.
h.hickson@cqu.edu.au
Module/Topic
Introduction
Chapter
Hughes & Wearing (2017). Chapter 1. ‘Social Work in Organisations’ in Organisations and Management in Social Work. Available in e-reading list
Events and Submissions/Topic
Overview of the subject and assessments. Introduction to human service organisations and social work roles in organisations.
Module/Topic
Organisational concepts and theories
Chapter
Ozanne, E & Rose, D (2013), The Organisational Context of Human Service Practice, chapter 2, ‘Theoretical perspectives on human service organisations.’, Palgrave Macmillan, South Yarra. Available in e-reading list
Events and Submissions/Topic
Organisational practice concepts and theories of motivation, bureaucracy, scientific management, human relations approach - emergence of theory X and theory Y and human relations contexts
Module/Topic
Organisational Analysis
Chapter
Hasenfeld, Y. (2000) Organizational forms as moral practices: The case of welfare departments. The Social Service Review. Vol 74(3), pp 329- 253.
Events and Submissions/Topic
Understanding organisational environment analysis and its relevance to social work roles
Understanding Organisations Due: Week 3 Thursday (27 Mar 2025) 4:00 pm AEST
Module/Topic
Organisational Change
Chapter
Jones and May (1992). Chapter 10. Change and resistance in organisations in Working in human service organisations: a critical introduction. Longman Cheshire.
Events and Submissions/Topic
Understanding the factors that influence how organisations change and the role of social workers as change agents
Module/Topic
Organisational culture
Chapter
Schein, E. (2004). Concept of organizational culture : why bother? In Edgar H. Schein, Organizational culture and leadership (3rd ed.., pp. 3–23). Jossey-Bass.
Agbényiga. (2011). Organizational culture-performance link in the human services setting. Administration in Social Work, 35(5).
Events and Submissions/Topic
Understanding the culture of an organisation and the social work role in supporting organizational culture.
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Leadership and Decision making
Chapter
Vito, R. (2020) How do social work leaders understand and ideally practice leadership? A synthesis of core leadership practices, Journal of Social Work Practice, 34:3, 263-279. Available in e-reading list
Events and Submissions/Topic
Understanding different types of leadership roles in human service organisations and the role of social workers as community leaders
Module/Topic
Organisational Practices
Chapter
Bland, R. 2015). Chapter 1. A starting point: Understanding social work in mental health, in Social work practice in mental health : an introduction (Bland, Renouf and Tullgren, Eds.; Second edition). Sydney : Allen & Unwin.
Events and Submissions/Topic
Understanding the organisational roles and rules that influence the decisions that organisations make.
Module/Topic
Working in Private Practice
Chapter
Events and Submissions/Topic
This week is about working in private practice.
Organisational Analysis Due: Week 8 Thursday (8 May 2025) 4:00 pm AEST
Module/Topic
Working in human service organisations
Chapter
Maidment, J. (2009). Working in organizations. In Beddoe & Maidment, Mapping knowledge for social work practice : critical intersections (1st ed.., pp. 70–85). Cengage Learning.
Events and Submissions/Topic
This week is about working in human service organisations, and includes professional identity, social work roles and some of the challenges of working in human service organisations.
Module/Topic
Accountability and Participation
Chapter
Payne, M. (2000) Power Issues in Open Teamwork. In Payne, Teamwork in multiprofessional care (pp. 141–167). Macmillan.
Events and Submissions/Topic
Understanding the requirements of accountability, performance measurements and active participation in human service organisations.
Module/Topic
Resistance and Advocacy
Chapter
McDonald, C. (2011). Chapter 9, Power and advocacy. In Professional practice in human service organisations : a practical guide for human service workers (pp. 183–203). Allen & Unwin.
Events and Submissions/Topic
This week is about resistance and advocacy in human service organisations.
Module/Topic
Reflective practice and ethics in organisations
Chapter
Morley, C., & O’Bree, C. (2021). Critical Reflection: An Imperative Skill for Social Work Practice in Neoliberal Organisations? Social Sciences 10, no. 3: 97.
Events and Submissions/Topic
This week is about reflective practice and ethics in human service organisations.
Summary of unit topic
Understanding the social work role in human service organisations
Working in Human Service Organisations Due: Week 12 Thursday (5 June 2025) 4:00 pm AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
1 Online discussion forum
Aim
The aim of this assessment is to enhance your understanding of human service organisations and the context of social work practice. Importantly, the assessment will require you to consider how social workers can work effectively within organisations and develop strategies to deal with complex practice issues in the context of an agency setting.
Instructions
This assessment requires you to analyse a human service organisation and consider the theoretical models about organisational practice that will be presented in the lectures. You will need to make an online forum post in Moodle to demonstrate your organisational analysis. Your post needs to thoughtfully address the questions and provide a brief outline of the information you have gathered, together with your opinion or viewpoint.
You need to choose a human service organisation in your local community or an organisation that you are otherwise familiar with. You could conduct your research online, or you might choose to visit the organisation and ask some questions. You could research an organisation where you are interested in a social work placement.
You are encouraged to read other student contributions to the online forum and respond with your thoughts and ideas, but this is not a requirement.
Your post will also need to be uploaded as a word document in Turnitin for similarity checking and marking.
The rubric for allocation of marks is available on Moodle in the assessment tab.
The questions that you need to answer will be uploaded into the discussion forum in Moodle in week 1.
Week 3 Thursday (27 Mar 2025) 4:00 pm AEST
Week 5 Thursday (10 Apr 2025)
Word Limit 750 words
You must remain within +/- 10% of the word limit. The word count is considered from the first word of the introduction to the conclusion's last word. It excludes the cover page and reference list. It includes in-text references and direct quotations.
Penalties will apply for late submissions as per CQUniversity's late submission procedure.
Literature and references
In this assessment, use at least 3 academic references (<5 years) to support your analysis.
You may also use seminal scholarly literature where relevant. Suitable references include peer-reviewed journal articles as well as textbooks and credible websites. When sourcing information, consider the 5 elements of a quality reference: currency, authority, relevance, objectivity, and coverage.
Grey literature sourced from the internet must be from reputable websites such as from government, university, or peak national bodies: for example, the Australian Association of Social Workers.
Note, that websites such as Wikipedia are not suitable for this assessment task. Lecture notes are not primary sources of evidence and should not be used as references in this assessment. All resources, other than web pages and grey literature, must be sources from the CQUniversity library.
You should correctly reference any information that you gather from personal interviews or from the organisation’s website.
Requirements
Use a cover page for your assignment that includes in the following order:
• Student name
• Student number
• Unit code and name
• Assessment type
• Due date
• In-text word count
• Use of Gen AI: Gen AI agent.……..has been used for editing and proofreading this assessment (insert or delete as applicable).
• Use a conventional and legible size 12 font, such as Times New Roman or Arial, with 2.0 line spacing and 2.54 cm page margins (standard pre-set margin in Microsoft Word).
• Include page numbers on the top right side of each page in a header.
• You may write in the first-person perspective.
• Use formal academic, discipline specific, professional and inclusive language.
• Use Microsoft Word English (Australia) spelling and grammar checker.
• Paraphrase, summarise or quote information acknowledging the original source (referencing) to avoid plagiarism.
• Follow academic writing conventions: spell out contractions in full; introduce abbreviations and acronyms; spell out numbers for zero through nine and use numerals for numbers 10 and above.
• All work submitted must be your own work.
• Start your reference list on a separate page to the body of your assessment.
• Use the seventh edition American Psychological Association (APA) referencing style. The CQUniversity Academic Learning Centre has an online APA Referencing Style Guide.
Resources
· You can use unit provided materials and other credible sources (e.g. journal articles, books) to reference your argument. The quality and credibility of your sources are essential.
· We recommend you access your discipline-specific library guide: the Social Work and Community Services Guide.
· We recommend you use EndNote to manage your citations and reference list. More information on how to use EndNote is available on the CQUniversity Library website.
· For information on academic communication, please go to the Academic Learning Centre Moodle site. The Academic Communication section has many helpful resources, including information for students with English as a second language.
· Submit a draft before the due date to review your Turnitin Similarity Score before making a final submission. Instructions are available here. Please remember, the similarity score is only a matching tool, and the score alone does not necessarily indicate or eliminate the presence of plagiarism.
Academic Integrity
1. You must abide by the principles of academic integrity (see Student Academic Integrity Policy and Procedure). Completion of this assessment with another party or sharing of responses is not permitted at any time.
2. The use of any generative artificial intelligence is permitted for the following purposes:
a. Gen AI content is used to generate ideas and general structures.
b. Gen AI content editing.
c. Checking spelling and grammar (for example, Grammarly).
If you use Gen AI to generate ideas, you are required to reference the Gen AI agent as per APA 7th guidelines. If you are using a Gen AI agent for content editing, please complete the declaration on the title page of your assessment. If Gen AI is not used, please delete this declaration.
References
There are no prescribed references for this assessment.
Marking Criteria
Key Criteria |
HD (85-100) |
D (75-84) |
C (65-74) |
P (50-64) |
F (0-49) |
Total |
|
Online forum post is well researched and describes the selected Human Service Organisation (HSO). |
Excellent forum post that clearly relates to the assessment task. Excellent use of professional social work language and analysis of the HSO (22-25 marks) |
Very good forum post that relates well to the assessment task. Good use of language and analysis of the HSO (20 – 21 marks) |
The forum post needs further development. At times, language was not clear or not related to assessment task (17 – 19 marks) |
The forum post needs significant development. At times, language was not clear or not related to assessment task (13 – 16 marks) |
The forum post was poorly developed with no clear connection to the HSO or the assessment task. Language is difficult to understand and some sections need further clarity or explanation. (12 marks or fewer) |
/25 |
|
Synthesis and integration of literature and unit material within the posting |
Excellent use of professional social work language and demonstrated understanding of the literature and unit material within the posting. Consistently integrates up-to-date literature to support and reflect all ideas and factual information (22-25 marks) |
Mostly integrates up-to-date literature to synthesise and integrate literature and unit material within the posting. (20 – 21 marks) |
Generally integrates up-to-date literature to synthesise and integrate literature and unit material within the posting. (17 – 19 marks) |
The forum post needs further development to integrate up-to-date literature to synthesise and integrate literature and unit material within the posting. (13 – 16 marks) |
The forum post does not integrate up-to-date literature to synthesise and integrate literature and unit material within the posting. (12 marks or fewer) |
/25 |
|
Clear written expression and correct spelling |
The forum post demonstrates excellent social work written expression that is clear. Consistently accurate spelling and grammar with no errors and within word count requirements. (22-25 marks) |
The forum post demonstrates very good written expression that is clear. Consistently accurate spelling and grammar with no more than 1-2 errors and within word count requirements. (20 – 21 marks) |
The forum post structure shows mostly written expression. The main points are present but may be unclear. There are 3-4 errors in spelling and grammar and within word count requirements. (17 – 19 marks) |
The forum post shows some evidence of good structure but needs further work to be clear. The paper has 5 or more errors in spelling and grammar. Outside of word count +/- 10% (13 – 16 marks) |
The forum post does not have a clear structure and the main points are not clearly described. There are substantial spelling and grammar errors. Word Count requirements not adhered to. (12 marks or fewer) |
/25 |
|
Appropriate referencing that adheres to APA referencing style |
All references are correctly cited with APA referencing (22-25 marks) |
Accurate referencing with no more than 1-2 errors. (20 – 21 marks) |
Good referencing with 3-4 errors. (17 – 19 marks) |
Adequate referencing with 5-6 errors. (13 – 16 marks) |
Inadequate and /or inappropriate referencing. (12 marks or fewer) |
/25 |
|
|
Total |
/ 100 |
|
- Research and analyse organisational theoretical models, within the context of social systems and change, and apply those models to professional practice within human service organisations
- Identify and apply appropriate strategies, consistent with professional values and ethics, for the resolution of dilemmas in organisational practice contexts.
- Communication
- Problem Solving
- Critical Thinking
- Ethical practice
2 Report
Aim
The aim of this assessment is for you to explore the connection between organisational practice theories and social work practice. In this assessment you will develop your knowledge and skills about organisational theory and practice and reflect on the theoretical perspectives that influence social work practice in human service organisations.
Instructions
You are writing a report about organisational practice theories that influence social work practice in human service organisations. You should refer to the concepts that are discussed in the course content and references provided.
Your report should include three sections:
1. Describe a human service organisation
· Briefly describe a human service organisation such as your workplace or a human service organisation that you are familiar with.
· Explain the main business of the organisation and your connection to the organisation. You should refer to the concepts that are discussed in the course content and references provided.
2. Organisational analysis
Critically analyse the relationship between what the organisation claims to do (espoused theory) and what actually happens in practice (theory in use).
Your analysis should address:
· What values, principles and goals does the organisation publicly state? Examine their mission statement, website, annual reports and public documents.
· How do these stated aims translate into daily practice? Provide specific examples from your observations.
· What factors create gaps between organisational intentions and actual service delivery? Consider resources, policies, workplace culture and external pressures.
· How do these gaps impact service users and staff? Share concrete examples while maintaining confidentiality.
· What solutions could help bridge these gaps? Develop practical recommendations based on your analysis.
3. Reflection
· Reflect on whether you think the organisation is accessible for Aboriginal and Torres Strait Islander People. Identify one thing the organisation could do to improve their cross-cultural practice.
· Reflect on your positioning with this organisation. Is this an organisation that would be an interesting option for placement and explain your reasons.
Week 8 Thursday (8 May 2025) 4:00 pm AEST
Week 10 Thursday (22 May 2025)
Word Limit 1,500 words
You must remain within +/-10% of the word limit. The word count is considered from the first word of the introduction to the conclusion's last word. It excludes the cover page and reference list. It includes in-text references and direct quotations.
Penalties will apply for late submissions as per CQUniversity's late submission procedure.
Literature and references
Use at least 10 references to support your discussion in this assessment. You may also use seminal scholarly literature where relevant. Suitable references include peer-reviewed journal articles, textbooks, and credible websites. When sourcing information, consider the five elements of a quality reference: currency, authority, relevance, objectivity, and coverage.
Grey literature sourced from the internet must be from reputable websites such as government, university, or peak national bodies, such as the Australian Association of Social Workers.
Note, that websites such as Wikipedia are not suitable for this assessment task. Lecture notes are not primary sources of evidence and should not be used in this assessment. All resources, other than web pages and grey literature, must be sources from the CQUniversity library.
You should correctly reference any information that you gather from personal interviews or from the organisation’s website.
Requirements
· Use a cover page for your assignment that includes in the following order:
• Student name
• Student number
• Unit code and name
• Assessment type
• Due date
• In-text word count
• Use of Gen AI: Gen AI agent.……..has been used for editing and proofreading this assessment (insert or delete as applicable).
• Use a conventional and legible size 12 font, such as Times New Roman or Arial, with 1.5 line spacing or double line spacing and 2.54cm page margins (standard pre-set margin in Microsoft Word).
• Include a title page including details of the unit code and name, unit coordinator, assessment number and word count.
• Include page numbers on each page in a footer.
• Write in the third-person perspective.
• Use formal academic, discipline specific, professional and inclusive language.
• Use Microsoft Word English (Australia) spelling and grammar checker.
· Paraphrase, summarise or quote information acknowledging the original source (referencing) to avoid plagiarism.
• Follow academic writing conventions: spell out contractions in full; introduce abbreviations and acronyms; spell out numbers for zero through nine and use numerals for numbers 10 and above.
• All work submitted must be your own work.
• Start your reference list on a separate page to the body of your assessment.
• Use the seventh edition American Psychological Association (APA) referencing style. The CQUniversity Academic Learning Centre has an online APA Referencing Style Guide.
Resources
· You are encouraged to use unit provided materials and other credible sources (e.g. journal articles, books) to reference your argument. The quality and credibility of your sources are essential.
· We recommend you access your discipline-specific library guide: the Social Work and Community Services Guide.
· We recommend you use EndNote to manage your citations and reference list. More information on how to use EndNote is available on the CQUniversity Library website.
· For information on academic communication, please go to the Academic Learning Centre Moodle site. The Academic Communication section has many helpful resources, including information for students with English as a second language.
· You may wish to submit a draft to Studiosity.
· Submit at least one draft before the due date to review your Turnitin Similarity Score before making a final submission. Instructions are available here. Please remember, the similarity score is only a matching tool, and the score alone does not necessarily indicate or eliminate the presence of plagiarism.
Academic Integrity
1. You must abide by the principles of academic integrity (see Student Academic Integrity Policy and Procedure). Completion of this assessment with another party or sharing of responses is not permitted at any time.
2. The use of any generative artificial intelligence is permitted for the following purposes:
a. Gen AI content is used to generate ideas and general structures.
b. Gen AI content editing.
c. Checking spelling and grammar (for example, Grammarly).
If you use Gen AI to generate ideas, you are required to reference the Gen AI agent as per APA 7th guidelines. If you are using a Gen AI agent for content editing, please complete the declaration on the title page of your assessment. If Gen AI is not used, please delete this declaration.
Submission
Submit your assessment via the unit Moodle site in Microsoft Word format only.
Late penalties of 5% per day of the available mark may be applied as per the Assessment Policy and Procedure (Higher Education Coursework).
Contact TASAC if you experience technical issues submitting your assessment:
Phone toll-free 1300 666 620 or Email tasac@cqu.edu.au
References
There are no prescribed references for this assessment.
Marking Criteria
Key Criteria |
HD (85-100) |
D (75-84) |
C (65-74) |
P (50-64) |
F (0-49) |
Grade |
|
Description of a human service organisation (HSO) that uses the concepts and theories discussed in the course content and references provided |
Excellent description of the HSO that uses the concepts discussed in the course material. (17 – 20 marks) |
Very good description of the HSO with almost all of the key points covered (15 – 16 marks) |
Good description of the HSO. The main points are present but may be unclear or not connected to literature. (13-14 marks) |
The description of the HSO shows some evidence of good description but needs further work to be clear. Some content not related to the assessment task (11 – 12 marks) |
The overview was poorly developed with no clear connection to the assessment task. Language is difficult to understand, and some sections need further clarity or explanation. (10 or fewer marks) |
/20 |
|
Demonstrated analysis the organisation and the gaps between espoused theory and what actually happens in practice. |
Advanced analysis of the organisation, using concepts and theories to describe SW practice. Strong social work professional writing. (26 – 30 marks) |
Very good knowledge of organisational culture concepts and theories. (23 – 25 marks) |
Generally, demonstrates knowledge of organisational culture concepts, although there is limited use of theories to connect to social work practice. (20 – 22 marks) |
The assessment needs further development. There was some discussion about organisational culture concepts or theories. At times, language was not clear or not related to the assessment task (16 – 19 marks) |
The assessment was poorly developed with no clear connection to the assessment task. Language is difficult to understand and some sections need further clarity or explanation. (15 or fewer marks) |
/30 |
|
Personal reflection that demonstrates insight and thoughtfulness |
Advanced reflection using excellent social work language and written communication skills. Excellent knowledge about accessibility for Aboriginal and Torres Strait Islander people (26 – 30 marks) |
Very good reflection using excellent social work language and written communication skills Very good knowledge about accessibility for Aboriginal and Torres Strait Islander people. (23 – 25 marks) |
General reflection using excellent social work language and written communication skills. General knowledge about accessibility for Aboriginal and Torres Strait Islander people. (20 – 22 marks) |
The assessment needs further development. There was some reflection demonstrated.. At times, language was not clear or not related to the assessment task (16 – 19 marks) |
The assessment was poorly developed without clear connection to the assessment task. Language is difficult to understand and some sections need further clarity or explanation. (15 or fewer marks) |
/30 |
|
|
|||||||
Appropriate spelling, grammar and referencing that adheres to APA 7th Edition referencing style |
The assessment demonstrates excellent written expression that is clear. Consistently accurate spelling and grammar with no errors. All references are correctly cited with APA referencing (17-20 marks) |
The assessment demonstrates very good written expression that is clear. Consistently accurate spelling and grammar with no more than 1-2 errors. Accurate referencing with no more than 1-2 errors (15-16 marks) |
The assessment structure shows mostly clear written expression. The main points are present but may be unclear. There are 3-4 errors with spelling and grammar. Good referencing with 3-4 errors (13-14 marks) |
The assessment shows some evidence of good structure but needs further work to be clear. The paper has 5 or more errors in spelling and grammar. Adequate referencing with 5-6 errors (10-11 marks) |
The assessment does not have a clear structure and the main points are not clearly described. There are substantial spelling and grammar errors. Inadequate and /or inappropriate referencing (10 marks or fewer) |
/20 |
|
|
Total |
/ 100 |
|
- Research and analyse organisational theoretical models, within the context of social systems and change, and apply those models to professional practice within human service organisations
- Evaluate organisational models for cross-cultural practice, including working with Aboriginal and Torres Strait Islander Peoples
- Communication
- Problem Solving
- Critical Thinking
- Ethical practice
3 Written Assessment
Aim
The aim of this assessment is for you to develop your knowledge of social work practice in human service organisations and in private practice in Australia.
Instructions
This assessment task requires you to research social work practice in contemporary human service organisations. There are resources available on the AASW website if you a member, but they are not required for this assessment. You should only use Australian examples and references in this assessment and refer to the Australian social work practice context.
You should refer to the concepts that are discussed in the course content and references provided.
You are required to write a report about social work placement in a private practice context. Address the following sections:
1. Private Practice Social Work in Australia
· What is a private practice social worker? Search for three private practice social workers in Australian and describe what they do. What services do they offer? Who do they help? Is their service easy to find and contact?
· How do you become a private practice social worker or Accredited Mental Health Social Worker in Australia?
2. Practice Settings
· How does the private practice setting differ from public or non-profit organisations?
· How do you think referral pathways and client engagement might differ?
· What unique responsibilities come with operating a private practice
· Suggest three activities that a social work student could undertake during a social work placement in private practice?
· Are there any situations where there are additional challenges for students in the private practice context?
3. Income and Ethics
· What can you find out about how private practices charges clients for services? Are there any messages about supporting clients who cannot afford to pay full fees?
· What are three income streams that private practice social workers might target?
· What ethical challenges in private practice might differ from other settings?
· What are your thoughts about whether private practice is accessible to diverse communities?
4. Cross-cultural practice
· How do private practice social workers demonstrate cultural safety in their services? Look at the language they use on their websites, the images they display, and their service descriptions.
· What barriers might prevent people from culturally diverse backgrounds from accessing private practice services? Think about language, cost, location, and cultural understanding.
· Look at the three private practices you researched earlier. What evidence can you find that they work effectively with diverse communities? What could they improve?
· Do you notice any differences between how private practices and public services approach cultural safety? Share examples from your research.
5. Personal Reflection
· What attracts you or concerns you about private practice social work?
· How does private practice align with your career goals?
· Are there any skills that you would need to develop to work successfully in private practice?
This written assessment can be presented in different ways and you can choose the presentation style that you prefer. You might like to develop a booklet or written report in a word document.
Week 12 Thursday (5 June 2025) 4:00 pm AEST
Exam Week Thursday (19 June 2025)
Word Limit 2,500 words
You must remain within 10% of the word limit. The word count is considered from the first word of the introduction to the conclusion's last word. It excludes the cover page and reference list. It includes in-text references and direct quotations.
Penalties will apply for late submissions as per CQUniversity's late submission procedure.
Literature and references
Use at least 10 references (<10 years) to support your discussion in this assessment. You may also use seminal scholarly literature where relevant. Suitable references include peer-reviewed journal articles, textbooks, and credible websites. When sourcing information, consider the five elements of a quality reference: currency, authority, relevance, objectivity, and coverage. Grey literature sourced from the internet must be from reputable websites such as government, university, or peak national bodies, such as the Australian Association of Social Workers.
Grey literature sourced from the internet must be from reputable websites such as from government, university, or peak national bodies: for example, the Australian Association of Social Workers.
Note, that websites such as Wikipedia are not suitable for this assessment task. Lecture notes are not primary sources of evidence and should not be used in this assessment. All resources, other than web pages and grey literature, must be sources from the CQUniversity library.
You should correctly reference any information that you gather from personal interviews or from the organisation’s website.
Requirements
· Use a cover page for your assignment that includes in the following order:
• Student name
• Student number
• Unit code and name
• Assessment type
• Due date
• In-text word count
• Use of Gen AI: Gen AI agent.……..has been used for editing and proofreading this assessment (insert or delete as applicable).
· Use a conventional and legible size 12 font, such as Times New Roman or Arial, with 1.5 line spacing or double line spacing and 2.54cm page margins (standard pre-set margin in Microsoft Word).
· Include page numbers on each page in a footer.
· Write in the first or third-person perspective.
· Use formal academic, discipline specific, professional and inclusive language.
· Use Microsoft Word English (Australia) spelling and grammar checker.
· Paraphrase, summarise or quote information acknowledging the original source (referencing) to avoid plagiarism.
· Follow academic writing conventions: spell out contractions in full; introduce abbreviations and acronyms; spell out numbers for zero through nine and use numerals for numbers 10 and above.
· All work submitted must be your own work.
· Start your reference list on a separate page to the body of your assessment.
· Use the seventh edition American Psychological Association (APA) referencing style. The CQUniversity Academic Learning Centre has an online APA Referencing Style Guide.
Resources
· You are encouraged to use unit provided materials and other credible sources (e.g. journal articles, books) to reference your argument. The quality and credibility of your sources are essential.
· We recommend you access your discipline-specific library guide: the Social Work and Community Services Guide.
· We recommend you use EndNote to manage your citations and reference list. More information on how to use EndNote is available on the CQUniversity Library website.
· For information on academic communication, please go to the Academic Learning Centre Moodle site. The Academic Communication section has many helpful resources, including information for students with English as a second language.
· You may wish to submit a draft to Studiosity.
· Submit at least one draft before the due date to review your Turnitin Similarity Score before making a final submission. Instructions are available here. Please remember, the similarity score is only a matching tool, and the score alone does not necessarily indicate or eliminate the presence of plagiarism.
Academic Integrity
1. You must abide by the principles of academic integrity (see Student Academic Integrity Policy and Procedure). Completion of this assessment with another party or sharing of responses is not permitted at any time.
2. The use of any generative artificial intelligence is permitted for the following purposes:
a. Gen AI content is used to generate ideas and general structures.
b. Gen AI content editing.
c. Checking spelling and grammar (for example, Grammarly).
If you use Gen AI to generate ideas, you are required to reference the Gen AI agent as per APA 7th guidelines. If you are using a Gen AI agent for content editing, please complete the declaration on the title page of your assessment. If Gen AI is not used, please delete this declaration.
Submission
Submit your assessment via the unit Moodle site in Microsoft Word format only.
Late penalties of 5% per day of the available mark may be applied as per the Assessment Policy and Procedure (Higher Education Coursework).
Contact TASAC if you experience technical issues submitting your assessment:
Phone toll-free 1300 666 620 or Email tasac@cqu.edu.au
References
There are no prescribed references for this assessment.
Marking Criteria
Key Criteria |
HD (85-100) |
D (75-84) |
C (65-74) |
P (50-64) |
F (0-49) |
Grade |
|
Demonstrated overview of social work in private practice in Australia |
An overview that includes an excellent description of private practice social work, using clear, professional social work language (17 – 20 marks) |
A very good overview of private practice social work with almost all of the key points covered. (15 – 16 marks) |
The overview generally demonstrates knowledge of private practice social work (13-14 marks) |
The overview needs further development. There was some discussion about private practice social work. At times, language was not clear or not related to assessment task. (11 – 12 marks) |
The overview was poorly developed with no clear connection to the assessment task. Language is difficult to understand, and some sections need further clarity, referencing or explanation. (10 or fewer marks) |
/20 |
|
Demonstrated knowledge about the financial and ethical issues related to social work in private practice |
The assessment demonstrates an excellent knowledge about ethical issues and connects with AASW resources (17 – 20 marks) |
The assessment demonstrates very good knowledge about ethical issues, connects with AASW resources Mostly integrates up-to-date literature. (15 – 16 marks) |
The assessment generally demonstrates knowledge about ethical issues, connects with AASW resources (13-14 marks) |
The assessment needs further work to demonstrate knowledge about ethical issues in private practice. At times, language was not clear or not related to assessment task. (11 – 12 marks) |
The assessment was poorly developed with no clear connection to the assessment task. Language is difficult to understand and some sections need further clarity or explanation. (10 or fewer marks) |
/20 |
|
Demonstrates knowledge about HSOs and cross-cultural practice, including accessibility of services for Aboriginal and Torres Strait Islander Peoples. |
The assessment demonstrates an excellent knowledge about HSOs and access for Aboriginal and Torres Strait Islander Peoples. (17 – 20 marks) |
The assessment demonstrates very good knowledge about HSOs and access for Aboriginal and Torres Strait Islander Peoples. Mostly integrates up-to-date literature. (15 – 16 marks) |
The assessment generally demonstrates knowledge about HSOs and access for Aboriginal and Torres Strait Islander People although there is limited use of theories. (13-14 marks) |
The assessment needs further work to demonstrate knowledge about HSOs and access for Aboriginal and Torres Strait Islander Peoples. (11 – 12 marks) |
The assessment does not have a clear structure and the main points are not clearly described. (10 or fewer marks) |
/20 |
|
Reflection about social work in private practice |
The assessment demonstrates an excellent reflection about private practice that is clear and connected to the organisational practice concepts (17-20 marks) |
The reflection is clear and is mostly connected to the organisational practice concepts. (15-16 marks) |
The reflection is mostly clear and connected to the organisational practice concepts. (13-14 marks) |
The reflection needs further work to connect personal knowledge and the organisational practice concepts. (11-12 marks) |
The reflection does not have a clear structure and the main points are not clearly described. (10 marks or fewer) |
/20 |
|
Appropriate spelling, grammar and referencing that adheres to APA referencing style |
The assessment demonstrates excellent written expression that is clear and demonstrates professional social work writing. Consistently accurate spelling and grammar with no errors. All references are correctly cited with APA referencing. (17 – 20 marks) |
The assessment demonstrates very good written expression that is clear. Consistently accurate spelling and grammar with no more than 1-2 errors. Accurate referencing with no more than 1-2 errors (15 – 16 marks) |
The assessment structure shows mostly clear written expression. The main points are present but may be unclear. There are 3-4 errors in spelling and grammar. Good referencing with 3-4 errors (13-14 marks) |
The assessment shows some evidence of good structure but needs further work to be clear. The paper has 5 or more errors in spelling and grammar. Adequate referencing with 5-6 errors. (11 – 12 marks) |
The assessment does not have a clear structure and the main points are not clearly described. There are substantial spelling and grammar errors. Inadequate and /or inappropriate referencing (10 or fewer marks) |
/20 |
|
|
Total |
/ 100 |
|
- Analyse a variety of organisational types and contexts, and evaluate their strengths and limitations in delivering human service organisation goals and social work outcomes
- Identify and apply appropriate strategies, consistent with professional values and ethics, for the resolution of dilemmas in organisational practice contexts.
- Communication
- Problem Solving
- Critical Thinking
- Ethical practice
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
