CQUniversity Unit Profile
OCHS12019 Human Factors
Human Factors
All details in this unit profile for OCHS12019 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

This unit introduces you to the discipline of human factors and how a knowledge of human strengths and limitations, both cognitive and physical, can lead to better safety outcomes. This unit addresses end-user design issues and human variability in occupational contexts. You will explore human factors principles and learn to assess human interaction concerns using a variety of human factors methods. You will also develop skills to make human factors design recommendations to enhance human performance.

Details

Career Level: Undergraduate
Unit Level: Level 2
Credit Points: 6
Student Contribution Band: 8
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

Pre-requisite study of 24 credit points.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 2 - 2025

Online

Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Portfolio
Weighting: 25%
2. Written Assessment
Weighting: 25%
3. Group Work
Weighting: 50%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of 'pass' in order to pass the unit. If any 'pass/fail' tasks are shown in the table above they must also be completed successfully ('pass' grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the 'assessment task' section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University's Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Student Unit and Teaching Evaluation survey

Feedback

More detailed task description for assessment items.

Recommendation

Review the task description and make adjustments to ensure the tasks are clear.

Feedback from Student Unit and Teaching Evaluation survey

Feedback

Provide more detailed rubrics.

Recommendation

Review and refine marking rubric to ensure the criteria is clear, and that all words can be measured.

Feedback from Student Unit and Teaching Evaluation survey

Feedback

Minimise the teamwork commitment in this unit.

Recommendation

Review the teamwork components of this unit and adjust to reduce time spent on teamwork activities.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Apply knowledge of the discipline of human factors including physical, cognitive and organisational ergonomics in a variety of contexts
  2. Analyse work systems and equipment design in accordance with user needs, capabilities and limitations
  3. Demonstrate the use of human factors assessment tools for addressing human interaction problems within various occupational contexts
  4. Develop teamwork and project management skills through the application of human factors assessment and problem solving.
Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4
1 - Portfolio - 25%
2 - Written Assessment - 25%
3 - Group Work - 50%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation
10 - Aboriginal and Torres Strait Islander Cultures

Alignment of Assessment Tasks to Graduate Attributes

Assessment Tasks Graduate Attributes
1 2 3 4 5 6 7 8 9 10
1 - Portfolio - 25%
2 - Written Assessment - 25%
3 - Group Work - 50%
Textbooks and Resources

Textbooks

There are no required textbooks.

Additional Textbook Information

All learning resources are provided via the Moodle site.

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
  • Video conferencing (Zoom) or Teams
Referencing Style

All submissions for this unit must use the referencing style: Harvard (author-date)

For further information, see the Assessment Tasks.

Teaching Contacts
Karen Klockner Unit Coordinator
k.klockner@cqu.edu.au
Schedule
Week 1 Begin Date: 14 Jul 2025

Module/Topic

Introduction to the Unit and Human Factors

Sociotechnical Systems of Work

Chapter

Chapter 1: Start - Introduction to Human Factors (Bridger 2018)

Events and Submissions/Topic

Lecture

Week 2 Begin Date: 21 Jul 2025

Module/Topic

Human Factors Research and Introduction to Human Factors/Ergonomics Tools

(Hierarchical Task Analysis/REBA/NIOSH)

Chapter

Chapter 1: Continue - Introduction to Human Factors (Bridger 2018)

RULA/REBA - Reading - provided on Moodle site

NIOSH - Reading - provided via Moodle site

 

Events and Submissions/Topic

Lecture

Week 3 Begin Date: 28 Jul 2025

Module/Topic

Physical Ergonomics

Chapter

Chapter 2: The Body as a Mechanical System (Bridger 2018)

p.31-47; p. 58-61

 

Events and Submissions/Topic

Lecture

Week 4 Begin Date: 04 Aug 2025

Module/Topic

Physical Ergonomics

Chapter

Chapter 6: Anatomy and Biomechanics of Manual Handling (Bridger 2018)

p. 203-209; p.213-229

 

Events and Submissions/Topic

Lecture

Week 5 Begin Date: 11 Aug 2025

Module/Topic

Cognitive Ergonomics

Chapter

Chapter 6: Attention, Memory and Multitasking (Stone et al. 2017)

 

Events and Submissions/Topic

Lecture


Team Member Profile and Team Contract Due: Week 5 Friday (15 Aug 2025) 11:45 pm AEST
Vacation Week Begin Date: 18 Aug 2025

Module/Topic

Chapter

Events and Submissions/Topic

Week 6 Begin Date: 25 Aug 2025

Module/Topic

Human Factors and Good Work Design

Chapter

Readings on Moodle site

Events and Submissions/Topic

Lecture

Week 7 Begin Date: 01 Sep 2025

Module/Topic

Cognitive Ergonomics

Chapter

Chapter 7: Decision Making (Stone 2017)

p.201-218

Events and Submissions/Topic

Lecture


Literature Review Due: Week 7 Friday (5 Sept 2025) 11:45 pm AEST
Week 8 Begin Date: 08 Sep 2025

Module/Topic

Environmental Ergonomics

Chapter

Chapter 10: Environmental Design (Stone et al. 2017)

Events and Submissions/Topic

Lecture

Week 9 Begin Date: 15 Sep 2025

Module/Topic

Organisational Ergonomics

Chapter

Chapter 11: Human Error (Stone et al. 2017)

Events and Submissions/Topic

Lecture

Week 10 Begin Date: 22 Sep 2025

Module/Topic

Organisational Ergonomics

Chapter

Events and Submissions/Topic

Lecture

Week 11 Begin Date: 29 Sep 2025

Module/Topic

Human Factors Safety & Investigations

Chapter

Chapter 15: HFE in Accident Investigation and Safety Management (Bridger 2018)

p. 567-580, p.588-591

Events and Submissions/Topic

Lecture

Week 12 Begin Date: 06 Oct 2025

Module/Topic

Group Work Team Presentations

Chapter

Chapter 12: Future Trends (Stone et al. 2017)

Events and Submissions/Topic

Group Work Team Presentations


Group Work Project - MSD Risk Assessment Presentation and Individual Workbook Due: Week 12 Monday (6 Oct 2025) 11:45 pm AEST
Review/Exam Week Begin Date: 13 Oct 2025

Module/Topic

Chapter

Events and Submissions/Topic

Exam Week Begin Date: 20 Oct 2025

Module/Topic

Chapter

Events and Submissions/Topic

Term Specific Information

Permission to use Generative AI is given for limited purposes, please see the 'Permission to Use AI' sheet on the Moodle site.

Please refer to the CQUniversity guideline on AI Awareness for Academic Integrity as it relates to plagiarism.

Assessment Tasks

1 Portfolio

Assessment Title
Team Member Profile and Team Contract

Task Description

 

The purpose of this portfolio is to give you an opportunity to build teamwork and project management skills that will not only make you more effective in industry but also support subsequent assessment work in this unit. Task 1a is an individual submission and Task 1b is a group submission.

 

Task 1a Individual Team Role Profile (5 Marks) - Instructions

To be an effective team member, it is important to first understand who you are, your own strengths and limitations and then to come to know who your team is, that is the collective strengths and limitations. From this information you can understand how you work best with others, drawing on your strengths while compensating for noted limitations. This information should allow you and your team members to devise a good teamwork contract as per task 1b in this assignment. You are now required to prepare an individual team role profile: -

 

Examine the nine team roles (types of team role behaviour /personalities) established by Dr Meredith Belbin and identify three roles you feel you align with most. Then determine where your team role strengths fit within the broader three personality categories, namely: Social, Thinking, and Action. 


Take note of the Strengths, Allowable Weaknesses, and Don't be Surprised to Find comments about the team roles you identify with. Also consider other attributes you may have that will help to diversify or contribute to your team profile. Such things include culture, language, distance, unique experiences, skills, etc. From this information develop a personal team role profile in less than 250 words using Belbin Social, Thinking, and Action personalities in your discussion to describe which one you are.


Submission Instructions

Submit your Individual Team Role Profile in the Assessment 1a area.

 

Task 1b Team Contract (20 marks) - Instructions

 

Establish a Team Contract detailing how the group work project for Assessment 3 (MSD Project) will be conducted i.e. How tasks will get done, who will do what and how the team will communicate and how often.

 

As a team, you are to develop a team contract to establish lines of communication and rules of process. In 1000 words, the contract should contain:

 

Full team profile including profile types established in assessment task 1a i.e.  Social, Thinking, and Action
Communications plan
Schedule of milestones (for the Assessment 3 MSD Project) and/or a project management timeline
Rules of process (includes an issues resolution plan) 
All team members are to agree and sign the contract (no grade is awarded to students who have not contributed to the team contract).

 

To do well:

The unit coordinator will place students in teams of three or four (depending on class numbers) at the beginning of term.  As a team, get to know each other from the results in the team profiles from assessment 1a (strengths, weaknesses, and diversity). Together decide on how the team will utilise the strengths within the team and compensate for weaknesses. Together complete the team contract as early as possible. As the term progresses, meet regularly to brainstorm ideas for the MSD presentation project for assessment 3. As a team stay communicable throughout the term.

 


Documents will be provided on the Moodle site to support the development of the team contract including: -

Meeting Agenda-minutes (sample)
Developing a Team Contract (advice)
Belbin Team Role Handouts (get to know yourself and your team)
Marking Rubric (know what you are graded on)

 

Level of GenAI use allowed:-

Level 3: You may use Al to assist with specific tasks such as drafting text, refining and evaluating your work. You must critically evaluate and modify any Al-generated content you use.


Assessment Due Date

Week 5 Friday (15 Aug 2025) 11:45 pm AEST


Return Date to Students

Week 6 Friday (29 Aug 2025)


Weighting
25%

Assessment Criteria

Out of a possible score of 25 marks, the Team Role Portfolio is as follows:

  • Individual Team Role Profile (5 Marks)
  • Team Contract (20 Marks)
    • Team profile (5 marks)
    • Communications plan (5 marks)
    • Schedule of milestones (5 marks)
    • Rules of process including an issues resolution plan i.e. handling disputes, team member not actively participating (5 marks)


Referencing Style

Submission
Online Group

Submission Instructions
The Individual Team Role Profile is to be submitted by each student by Friday of Week 5. The Team Contract is to be submitted by one team member by Friday of Week 5.

Learning Outcomes Assessed
  • Develop teamwork and project management skills through the application of human factors assessment and problem solving.


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Information Technology Competence
  • Ethical practice
  • Social Innovation

2 Written Assessment

Assessment Title
Literature Review

Task Description

You are required to contribute towards a Human Factors Research Database on the Moodle site which can then be used by all students and teams to help them complete assessments 3.


You are required to undertake the following two tasks: -

 

Task 2a. Review four (4) peer reviewed journal articles, one for each of the following four topics which are headed: -

 

1. Physical, Cognitive or Organisational ergonomics;

2. Good Work Design or Work Systems;

3. Equipment Design or User's needs, capabilities and limitations;

4. The Human Factors assessment tools of Hierarchical Task Analysis or REBA or NIOSH.


In 250 words or less, your journal review posts (that no other student has already posted) should include:

  • Topic header or Paper Title;
  • A brief review of the journal article (if a research article: study aim, participants, methodology and findings; if a discussion paper: content of the theoretical argument);
  • The major points of interest as it relates to the topic area;
  • A complete reference (in CQUniversity Harvard Reference Style) so that other students can find the paper (this will not count for the word count).


Task 2b. Reply to another student's journal review, one for each topic discussion group in less than 100 words. Requirements include:

  • Four (4) reply to posts (one for each topic discussion group) to other students' journal article posts.
  • Extend the discussion by offering your views about the research, relating information from another source, or highlighting points of interest.

This exercise is intended to give all students a brief overview of some of the research being conducted in the field of Human Factors/Ergonomics across these four areas. This collection from students serves as a useful starting point for assessment 3 that you will do as a team project.


The end result is that you will have made eight (8) contributions, being four (4) journal article posts and four (4) reply posts.

 

Your contributions MUST pertain to the subject matter and ADD to the human factors area under discussion. Your posts must be completed by the due date.

 

Level of GenAI use allowed:-

Level 3: You may use Al to assist with specific tasks such as drafting text, refining and evaluating your work. You must critically evaluate and modify any Al-generated content you use.


Assessment Due Date

Week 7 Friday (5 Sept 2025) 11:45 pm AEST


Return Date to Students

Week 8 Friday (12 Sept 2025)


Weighting
25%

Assessment Criteria

Your assessment task will be assessed against:


1. Your genuine participation and research ability demonstrated by your 4 journal article posts (17 Marks); and
2. Your contribution to the students' body of knowledge in the area of Human Factors and Ergonomics demonstrated by your 4 meaningful HF replies to other students within the Moodle learning environment (8 Marks).


A detailed marking rubric will be provided via the Moodle site.


Referencing Style

Submission
Online

Learning Outcomes Assessed
  • Apply knowledge of the discipline of human factors including physical, cognitive and organisational ergonomics in a variety of contexts
  • Analyse work systems and equipment design in accordance with user needs, capabilities and limitations
  • Demonstrate the use of human factors assessment tools for addressing human interaction problems within various occupational contexts


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Social Innovation

3 Group Work

Assessment Title
Group Work Project - MSD Risk Assessment Presentation and Individual Workbook

Task Description

This assessment item has two (2) Parts and is worth 50% of your overall grade for this unit. Students are required to achieve a pass grade of 50% or more for this assessment in order to pass the unit.

 

You are required to submit the following two items:


 3a. Individual Design Workbook 15 Marks (each student to submit)


 3b. Team MSD Project Presentation 35 Marks (each team (all team members) to present in the group recorded presentation due at the end of term in week 12)


 PART 3a: Individual Design Workbook (15 marks)


As an individual you are to keep a record of the work you did during the team project and design collaboration in the form of a personal workbook. Items should include evidence of your involvement in the team project and design thinking skills. Your workbook is to demonstrate the following:

Skills in Good Work Design thinking;
The ability to critically reflect on lessons learned and skills gained during teamwork and understanding individual strengths etc.;
The ability to contribute via group work to the identification and justification of an appropriate MSD risk problem suitable for assessment;
The ability to contribute via group work to recommendations for redesigning MSD risks based on the use of HF tools.
 

PART 3b: MSD Group Recorded Project Presentation - (35 marks)

 

Purpose: The purpose of this assessment item is to give you experience in using Human Factors and Ergonomic (HF/E) tools, methods and techniques to identify and then reduce the risk of Musculoskeletal Disorders (MSDs). Remember, good work design and HF/E provides an opportunity to design out faulty work practices that induce risks to humans.

 

This project has four main objectives: To develop 1) teamwork skills, 2) project management skills, 3) design thinking skills and 4) exposure to HF/E evidence informed practice.

 

Context:

 

An important skill of OHS and HF/E professionals is to identify work tasks that present Musculoskeletal Disorder (MSD) risks. This group work assignment is about developing your understanding of the principles of human factors for assessing a manual handling task at work.

 

Instructions:

 

As a group, you are required to identify a manual handling task at work (or one at home that can be applied to a working environment) that involves a static two-handed lift. This must be a real task so that you can take measurements while someone is undertaking the task. The task is to involve lifting an object from A to B without stepping. You will be required to take photos of both the lift and lifting posture which demonstrates the MSD risks.

 

You are required to use and complete three human factors analytical tools namely: 1) a Hierarchical Task Analysis, 2) the Revised NIOSH Lifting Equation and 3) a Rapid Entire Body Assessment (REBA).

 

The HF/E assessments are to be done manually (i.e. no interactive tools allowed), as this is the best way to learn about the risk factors.

 

From the findings of your study, you are to offer redesign recommendations to reduce the MSD risk. Your work is to be presented as one group and recorded as a PowerPoint (i.e. Zoom) presentation (15-20 minutes) with a slide deck. Your slide deck should contain the following:

  • Title with Group Names
  • Introduction (the MSD problem)
  • Background (context of work, details of worker)
  • Methods (task, worker, analytical tools (materials), approach)
  • Analysis (visual representation of the three tools used)
  • Results: the risk factors found
  • Discussion: implications for worker, organisation, others
  • Recommendations: redesign of task
  • Contribution of each team member (who did what and possible link to team profile)
  • References: list of scholarly articles (at least 10 references).

All team members are required present as part of the recorded and submitted team presentation.

 

Level of GenAI use allowed:-

Level 3: You may use Al to assist with specific tasks such as drafting text, refining and evaluating your work. You must critically evaluate and modify any Al-generated content you use.


Assessment Due Date

Week 12 Monday (6 Oct 2025) 11:45 pm AEST


Return Date to Students

Review/Exam Week Monday (13 Oct 2025)


Weighting
50%

Minimum mark or grade
Students must complete this assessment and receive a mark of 50% or greater in order the pass the unit.

Assessment Criteria

Marks for the individual workbook will be awarded as follows:

Part 3a: Individual Design Workbook (15 marks)

  • Demonstrates skills in Good Work Design thinking (2.5 Marks)
  • Demonstrates the ability to critically reflect (includes references) on lessons learned and skills gained during teamwork and understanding individual strengths etc. (2.5 Marks)
  • Demonstrates the ability to contribute via group work to the identification and justification of an appropriate MSD risk problem suitable for assessment (5 Marks)
  • Demonstrates the ability to contribute via group work to recommendations for redesigning MSD risks based on the use of HF tools (5 Marks)


Part 3b: The MSD Presentation (35 Marks) will be assessed on the following:

Title with Group Names
Introduction (the MSD problem)
Background (context of work, details of worker)

(10 Marks)

 

Methods (task, worker, analytical tools (materials), approach)
Analysis (visual representation of the three tools used) 

Results: the risk factors found using HF/E assessment tools

(10 Marks)


Discussion: implications for worker, organisation, others
Recommendations: redesign of task

(10 Marks)

 

References: list of scholarly articles (at least 10 references).
Contribution of each team member (who did what and link to team profile)

(5 Marks)


Referencing Style

Submission
Online Group

Learning Outcomes Assessed
  • Apply knowledge of the discipline of human factors including physical, cognitive and organisational ergonomics in a variety of contexts
  • Analyse work systems and equipment design in accordance with user needs, capabilities and limitations
  • Demonstrate the use of human factors assessment tools for addressing human interaction problems within various occupational contexts
  • Develop teamwork and project management skills through the application of human factors assessment and problem solving.


Graduate Attributes
  • Communication
  • Problem Solving
  • Critical Thinking
  • Information Literacy
  • Team Work
  • Information Technology Competence
  • Cross Cultural Competence
  • Ethical practice
  • Social Innovation

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?