Overview
This comprehensive unit serves as an introduction to hospitality management's fundamental principles and practices. You will gain a solid foundation in the core concepts and skills required to succeed in the dynamic hospitality industry. You will explore key topics such as customer service, front office operations, food and beverage management, and event planning through a blend of theoretical knowledge and authentic applications. You will engage in hands-on activities, case studies, and interactive discussions to reinforce your understanding of hospitality management fundamentals.
Details
Pre-requisites or Co-requisites
There are no requisites for this unit.
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 2 - 2027
Attendance Requirements
All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Academic Progression Policy and Procedure
- Student Refund and Credit Balance Policy and Procedure
- Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Subject Coordinator
Assessment 1 - non-gradable 1st assessment
Review the allocation of grades and perhaps assign a small % of the overall grade to this assessment to avoid student confusion (despite as much communication as possible across subject materials that this is a required assessment, one student still got confused about it).