CQUniversity Unit Profile
COMM11110 Introduction to Strategic Communication
Introduction to Strategic Communication
All details in this unit profile for COMM11110 have been officially approved by CQUniversity and represent a learning partnership between the University and you (our student).
The information will not be changed unless absolutely necessary and any change will be clearly indicated by an approved correction included in the profile.
General Information

Overview

In Introduction to Strategic Communication, you will explore how communication shapes our world, influences behaviour, and gives meaning to our lives. As a foundation unit serving students from various disciplines, you will engage with key communication theories and learn the art of strategic storytelling within our increasingly networked and digital society. You will examine how professional communicators create narratives to build brands, influence change, and connect with audiences across diverse contexts. Through real-world case studies and practical applications, you will develop essential skills in visual and written communication, providing a solid foundation whether you're pursuing a career in public relations or seeking valuable communication knowledge for your chosen field.

Details

Career Level: Undergraduate
Unit Level: Level 1
Credit Points: 6
Student Contribution Band: 10
Fraction of Full-Time Student Load: 0.125

Pre-requisites or Co-requisites

There are no requisites for this unit.

Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).

Offerings For Term 1 - 2025

Online
Rockhampton

Attendance Requirements

All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).

Class and Assessment Overview

Recommended Student Time Commitment

Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.

Class Timetable

Bundaberg, Cairns, Emerald, Gladstone, Mackay, Rockhampton, Townsville
Adelaide, Brisbane, Melbourne, Perth, Sydney

Assessment Overview

1. Group Discussion
Weighting: 20%
2. Case Study
Weighting: 35%
3. Portfolio
Weighting: 45%

Assessment Grading

This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of 'pass' in order to pass the unit. If any 'pass/fail' tasks are shown in the table above they must also be completed successfully ('pass' grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the 'assessment task' section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University's Grades and Results Policy for more details of interim results and final grades.

Previous Student Feedback

Feedback, Recommendations and Responses

Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.

Feedback from Student Evaluation Survey

Feedback

Students found teaching staff to be approachable and willing to help

Recommendation

Teaching staff will continue to focus on providing students with an excellent level of support.

Feedback from Student Evaluation Survey

Feedback

One student considered the final assessment, while practical and scaffolded, unnecessarily large and detailed

Recommendation

Review the final assessment item with a view to reducing the overall scope and requirements.

Unit Learning Outcomes
On successful completion of this unit, you will be able to:
  1. Define and situate public relations in contemporary society
  2. Demonstrate understanding of strategic communication theories and their practical application
  3. Apply ethical reasoning, standards and codes of practice through case study analysis
  4. Create compelling narratives and messages for diverse stakeholder groups
  5. Assess communication strategies and their impacts across various organisational contexts

Not applicable

Alignment of Learning Outcomes, Assessment and Graduate Attributes
N/A Level
Introductory Level
Intermediate Level
Graduate Level
Professional Level
Advanced Level

Alignment of Assessment Tasks to Learning Outcomes

Assessment Tasks Learning Outcomes
1 2 3 4 5
1 - Group Discussion - 20%
2 - Case Study - 35%
3 - Portfolio - 45%

Alignment of Graduate Attributes to Learning Outcomes

Graduate Attributes Learning Outcomes
1 2 3 4 5
1 - Communication
2 - Problem Solving
3 - Critical Thinking
4 - Information Literacy
5 - Team Work
6 - Information Technology Competence
7 - Cross Cultural Competence
8 - Ethical practice
9 - Social Innovation
10 - Aboriginal and Torres Strait Islander Cultures
Textbooks and Resources

Textbooks

There are no required textbooks.

IT Resources

You will need access to the following IT resources:
  • CQUniversity Student Email
  • Internet
  • Unit Website (Moodle)
Referencing Style

All submissions for this unit must use the referencing style: American Psychological Association 7th Edition (APA 7th edition)

For further information, see the Assessment Tasks.

Teaching Contacts
Amy Johnson Unit Coordinator
a.johnson2@cqu.edu.au
Schedule
Week 1 Begin Date: 10 Mar 2025

Module/Topic

Introduction to Strategic Communication

Chapter

Events and Submissions/Topic

Week 2 Begin Date: 17 Mar 2025

Module/Topic

Understanding the Communication Landscape

Chapter

Events and Submissions/Topic

Week 3 Begin Date: 24 Mar 2025

Module/Topic

Strategic Theory & Planning

Chapter

Events and Submissions/Topic

Week 4 Begin Date: 31 Mar 2025

Module/Topic

Ethics, Law & Professional Practice

Chapter

Events and Submissions/Topic

Week 5 Begin Date: 07 Apr 2025

Module/Topic

Stakeholder Management & Relationships

Chapter

Events and Submissions/Topic

Vacation Week Begin Date: 14 Apr 2025

Module/Topic

Chapter

Events and Submissions/Topic

Week 6 Begin Date: 21 Apr 2025

Module/Topic

Storytelling & Content Creation

Chapter

Events and Submissions/Topic

Week 7 Begin Date: 28 Apr 2025

Module/Topic

Media & Channel Management

Chapter

Events and Submissions/Topic

Case Study Due: Week 7 Friday (2 May 2025) 11:59 pm AEST
Week 8 Begin Date: 05 May 2025

Module/Topic

Issues & Crisis Management

Chapter

Events and Submissions/Topic

Week 9 Begin Date: 12 May 2025

Module/Topic

Internal & Change Communication

Chapter

Events and Submissions/Topic

Week 10 Begin Date: 19 May 2025

Module/Topic

Government & Political Communication

Chapter

Events and Submissions/Topic

Week 11 Begin Date: 26 May 2025

Module/Topic

Future of Strategic Communication

Chapter

Events and Submissions/Topic

Group Discussion Due: Week 11 Friday (30 May 2025) 11:59 pm AEST
Week 12 Begin Date: 02 Jun 2025

Module/Topic

Review / Revision

Chapter

Events and Submissions/Topic

Strategic Communication Portfolio Due: Week 12 Friday (6 June 2025) 11:59 pm AEST
Review/Exam Week Begin Date: 09 Jun 2025

Module/Topic

Chapter

Events and Submissions/Topic

Exam Week Begin Date: 16 Jun 2025

Module/Topic

Chapter

Events and Submissions/Topic

Assessment Tasks

1 Group Discussion

Assessment Title
Group Discussion

Task Description

Overview This assessment evaluates your ability to engage in meaningful discussions about strategic communication concepts, either through in-class participation or online forum engagement. The assessment supports Learning Outcomes 1, 2, and 3, developing your understanding of public relations, strategic communication theories, and ethical reasoning through collaborative dialogue.

Task Description 

In this assessment, you will participate in weekly discussions about strategic communication, either in class or through the online forum. You'll engage with key concepts from the weekly materials, share your thoughts, and interact with your peers' ideas. This flexible assessment allows you to earn marks through regular participation between Weeks 2-10, with each week offering up to 2 marks for meaningful contribution. Whether you choose to participate in face-to-face discussions or engage online, the focus is on demonstrating your understanding of the concepts and contributing to collaborative learning.

You can mix and match your engagement by participating in class some weeks, and via the discussion forum in others. All online discussion posts must be completed by Week 11

Participation Options

Option 1: In-Class Participation

Attend and actively participate in weekly class discussions

Earn up to 2 marks per week (Weeks 2-10)

Participation includes: 
- Contributing to group discussions
- Engaging in class activities
- Responding to peer contributions
- Asking relevant questions

Option 2: Online Discussion Forum

Respond to weekly discussion prompts on Moodle

Earn up to 2 marks per week (Weeks 2-10)

Each post should: 
- Address the weekly discussion question
- Demonstrate engagement with unit materials
- Include interaction with peers' posts
- Be completed by Week 11
 

Important Notes

- You may mix participation between in-class and online formats
- Perfect answers are not expected; the focus is on engagement and learning
- Basic familiarity with weekly readings will enhance discussion quality
- Regular participation is encouraged over last-minute forum posts
 

Use of GenAI Tools

Within this assessment, the use of GenAI tools (including but not limited to ChatGPT, Microsoft CoPilot and Grammarly) is permitted for:

- Grammar and style checking
- Reference formatting
All analysis, critical thinking, and recommendations must be your own work.

 

Assessment Support

- Weekly readings available on Moodle
- Discussion prompts posted at the start of each week
- Unit coordinator available during consultation hours
- Technical support available through TASAC Help Desk


Assessment Due Date

Week 11 Friday (30 May 2025) 11:59 pm AEST


Return Date to Students

Week 12 Friday (6 June 2025)


Weighting
20%

Assessment Criteria

A full marking criteria will be provided on Moodle, however you will be assessed based on your attention to completion of requirements of task, writing standard, evidence of learning and research and referencing.


Referencing Style

Submission

No submission method provided.


Submission Instructions
There is no need to submit any documentation. Class and forum contributions will be assessed directly in class / via Moodle forums

Learning Outcomes Assessed
  • Define and situate public relations in contemporary society
  • Demonstrate understanding of strategic communication theories and their practical application

2 Case Study

Assessment Title
Case Study

Task Description

Overview Strategic communication is a complex interplay of theory, ethics, and practical skill. In this assessment, you will analyse a contemporary communication campaign or crisis, demonstrating your understanding of strategic communication theories, ethical frameworks, and stakeholder engagement as explored in the unit to date. Through critical analysis of a real-world case study, you will show how organisations navigate complex communication challenges in our rapidly evolving media landscape.

Task Description 

In this written assessment you will analyse a real-world communication case study. You will be provided with a detailed case study brief that includes background information, media coverage and organisational responses. Your task is to read and understand this material and then write a 1,500 word analysis that examines the organisation’s handling of the event/case. 

Think of yourself as a communication consultant looking back at how the situation was managed, and what we can learn from it.  

This should be presented in an informal report style. You may use clear headings and sub-headings to organise your work. Your analysis should address the following sections:

Campaign Overview (approx. 200 words) 
- Brief summary of the organisation and communication context
- Key timeline of events/activities
- Primary objectives of the communication strategy


Theoretical Analysis (approx. 400 words) 
- Which communication theories from Weeks 1-3 are most relevant to this case, and why?
- How did the organisation's approach align (or not align) with these theories?
- What evidence can you find of strategic planning in their approach?

Stakeholder Analysis (approx. 400 words) 
- Who were the key stakeholders in this situation?
- How did the organisation manage different stakeholder relationships?
- How effective was their stakeholder engagement?

Ethical Analysis (approx. 300 words)  
- How well did the organisation follow professional codes of practice?
- What ethical challenges arose, or could have arisen, and how were they handled?
- Were there any conflicts between ethical obligations to different stakeholders?


Strategic Recommendations (200 words) 
- Based on your analysis, what could the organisation have done better?
- Which alternative approaches might have been more effective?
- What are the three most important lessons from this case?

Your writing should be clear and professional, but you may write in the first person where appropriate (e.g., "I believe the organisation should have..."). Support your analysis with specific examples from the case and references to unit materials.

 

Case Study Options 

[To be provided on Moodle]

 

Other Information

- You are encouraged to include relevant screenshots, social media examples, and media coverage to support your analysis
- All sources must be properly referenced using APA 7th style
- The word count excludes references and appendices (if applicable)

Alternative Case Selection

If you wish to analyse a different case study, you must obtain approval from the unit coordinator at least two weeks before the submission date. Your proposed case should be:

- From the last three years
- Well-documented with public information
- Relevant to the Asia Pacific region
- Demonstrate clear strategic communication elements


Use of GenAI Tools

Within this assessment, the use of GenAI tools (including but not limited to ChatGPT, Microsoft CoPilot and Grammarly) is permitted for:

Grammar and style checking
Reference formatting
All analysis, critical thinking, and recommendations must be your own work.

Assessment Support

Assessment briefing will be provided in Week 4
Draft review opportunities available during class in Week 6


Assessment Due Date

Week 7 Friday (2 May 2025) 11:59 pm AEST

Submission via Moodle


Return Date to Students

Week 9 Friday (16 May 2025)

Feedback and grades via Moodle


Weighting
35%

Assessment Criteria

A full marking criteria will be provided on Moodle, however you will be assessed based on your attention to completion of requirements of task, writing standard, evidence of learning and research and referencing.


Referencing Style

Submission
Online

Submission Instructions
Submission via Moodle

Learning Outcomes Assessed
  • Demonstrate understanding of strategic communication theories and their practical application
  • Apply ethical reasoning, standards and codes of practice through case study analysis

3 Portfolio

Assessment Title
Strategic Communication Portfolio

Task Description

Overview This final assessment invites you to step into the role of a communication professional by developing your own PR campaign. You'll create a practical portfolio that demonstrates your understanding of strategic communication while building valuable industry skills.

Task Description 

Choose an organisation or cause that interests you and develop a strategic communication plan with supporting materials. This could be a brand you admire, a social cause, or a community organisation.

Components:

Communication Plan (20%) approx. 1000 words.

Your roadmap for success, including:

- Situation analysis (What's the current context?)
- Communication objectives (What do you want to achieve?)
- Target audience analysis (Who are you trying to reach?)
- Key messages (What do you want to communicate?)
- Strategy and tactics (How will you reach your audiences?)
- Timeline (When will activities take place?)
- Evaluation methods (How will you measure success?)
 

Communication Materials (20%) approx. 200-300 words each.

Create professional examples of (pick 2):

- Press release 
- Social media post for one platform 
- Professional email to stakeholders
- Blog post
- Newsletter
- Key messages document
- Fact sheet
- Media alert

Plus 1 visual element (required):

- Infographic
- Social media tile
- Campaign poster
- Other visual asset
 

Reflection (5%) approx. 500 words.

A thoughtful discussion of:

- Your strategic choices and rationale
- Application of unit theories
- Ethical considerations
- Challenges and solutions
 

Use of GenAI Tools

Within this assessment, the use of GenAI tools (including but not limited to ChatGPT, Microsoft CoPilot and Grammarly) is permitted for:

- Grammar and style checking
- Reference formatting
- Generation of ideas and format for communication materials ONLY
All analysis, critical thinking, and recommendations must be your own work.

Assessment Support

- Lecturer consultation hours: Booking information in Moodle
- In-class workshops 
- Assessment Q&A forum on [Moodle
- Draft review opportunities in tutorials


Assessment Due Date

Week 12 Friday (6 June 2025) 11:59 pm AEST

Submit via Moodle


Return Date to Students

Exam Week Friday (20 June 2025)

Feedback and grades via Moodle


Weighting
45%

Assessment Criteria

A full marking criteria will be provided on Moodle, however you will be assessed based on your attention to completion of requirements of task, writing standard, evidence of learning and research and referencing.


Referencing Style

Submission
Online

Submission Instructions
Submit via Moodle

Learning Outcomes Assessed
  • Create compelling narratives and messages for diverse stakeholder groups
  • Assess communication strategies and their impacts across various organisational contexts

Academic Integrity Statement

As a CQUniversity student you are expected to act honestly in all aspects of your academic work.

Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.

When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.

Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.

As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.

What is a breach of academic integrity?

A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.

Why is academic integrity important?

A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.

Where can I get assistance?

For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.

What can you do to act with integrity?