Overview
Enterprise Systems (ES) have become increasingly popular since the early 1990s. One goal of these systems is to provide an encapsulation of core business processes and information. Many organisations have acquired ES technology, however there are considerable risks associated with ES implementation, maintenance and on-going use. In this unit, you will be equipped with the information required to inform ES adoption, selection and implementation decisions and the ability to communicate this knowledge to your peers and employers.
Details
Pre-requisites or Co-requisites
48 credit points
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 2 - 2025
Attendance Requirements
All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 6-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 12.5 hours of study per week, making a total of 150 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of 'pass' in order to pass the unit. If any 'pass/fail' tasks are shown in the table above they must also be completed successfully ('pass' grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the 'assessment task' section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University's Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure - Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure - International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback - Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Unit Coordinator self-reflection
The teaching materials must incorporate industry-related examples and case studies, especially for ERP in supply chain and customer relationship management related content.
Include industry-specific examples and case studies for ERP in supply chain and customer relationship management related content.
Feedback from Student Unit and Teaching Evaluation (SUTE) Unit Comments
The lecture slides and learning materials are well-structured and presented on the Moodle unit page.
Maintain the existing structure and presentation of the lecture slides and learning materials on the Moodle unit page.
Feedback from Unit Coordinator self-reflection
The assessment does not include industry-relevant case studies, which limits opportunities for practical application and real-world problem-solving.
Incorporate tasks that utilise ERP-related software to address recent industry challenges into the assessment.
- Evaluate the role of Enterprise Systems in organisations and their adoption and use characteristics
- Compare the common Enterprise System modules and their features
- Analyse the individual activities and the roles of key stakeholders in an organisation's Enterprise System life-cycle
- Develop an argument for the support or rejection of an Enterprise System adoption decision in an organisation
- Examine the role of business process remodelling during Enterprise System adoption and implementation
- Assess risk factors, relevant critical success factors and best practice in an Enterprise System adoption and implementation project.
Australian Computer Society (ACS) recognises the Skills Framework for the Information Age (SFIA). SFIA is in use in over 100 countries and provides a widely used and consistent definition of ICT skills. SFIA is increasingly being used when developing job descriptions and role profiles.
ACS members can use the tool MySFIA to build a skills profile at https://www.acs.org.au/professionalrecognition/mysfia-b2c.html
This unit contributes to the following workplace skills as defined by SFIA. The SFIA codes is included:
- Analytics (INAN)
- Research (RSCH)
- Emerging Technology Monitoring (EMRG)
- Business Analysis (BUAN)
- Database/Repository Design (DBDS)
- Change Management (CHMG)
- Problem Management (PBMG).
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Written Assessment - 20% | ||||||
| 2 - Written Assessment - 40% | ||||||
| 3 - Practical and Written Assessment - 40% | ||||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | |||||
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 1 - Communication | ||||||
| 2 - Problem Solving | ||||||
| 3 - Critical Thinking | ||||||
| 4 - Information Literacy | ||||||
| 5 - Team Work | ||||||
| 6 - Information Technology Competence | ||||||
| 7 - Cross Cultural Competence | ||||||
| 8 - Ethical practice | ||||||
| 9 - Social Innovation | ||||||
| 10 - Aboriginal and Torres Strait Islander Cultures | ||||||
Alignment of Assessment Tasks to Graduate Attributes
| Assessment Tasks | Graduate Attributes | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
| 1 - Written Assessment - 20% | ||||||||||
| 2 - Written Assessment - 40% | ||||||||||
| 3 - Practical and Written Assessment - 40% | ||||||||||
Textbooks
ENTERPRISE SYSTEMS FOR MANAGEMENT
Edition: 2 (2012)
Authors: Motiwalla, LF & Thompson, J
Pearson
Upper Saddle River Upper Saddle River , New Jersey , USA
ISBN: 9780132145763
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
All submissions for this unit must use the referencing style: Harvard (author-date)
For further information, see the Assessment Tasks.
m.hossain@cqu.edu.au
Module/Topic
- Introduction to Enterprise Systems
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Introduce yourself and get to know your classmates either in class or through the channels suggested by the Unit Coordinator. This will allow you to form a group for Assessments 1 and 3 by next week's deadline.
Module/Topic
- Systems Integration
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Remember to form groups for Assessments 1 and 3.
Module/Topic
- Organisational Change and Business Process Re-engineering (BPR)
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
- Enterprise Systems Architecture
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
- Development Life Cycle
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
Chapter
Non-teaching week. Enjoy the break!
Events and Submissions/Topic
Module/Topic
- Implementation Strategies
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
- Software and Vendor Selection
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
- Operations and Post-Implementation
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
- Program and Project Management
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
- Global, Ethical and Security Issues
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
- ERP in Supply Chain Management
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
- ERP in Customer Relationship Management
Chapter
The lecture slides are custom-made and available on the Moodle unit website. The slides provide comprehensive content and include references where necessary. No specific textbook is required for this unit.
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Unit Coordinator: Md Rahat Hossain
Building 30/1.12, Rockhampton Campus
Email: m.hossain@cqu.edu.au (Preferred Contact)
1 Written Assessment
AI ASSESSMENT SCALE - AI PLANNING
You may use Al for planning, idea development, and research. Your final submission should show how you have developed and refined these ideas.
You do not need to cite the AI-generated content, as it has been substantially changed in the final submission. However, you need to briefly describe how AI tools were used during the planning, research and initial idea-generation stage of the assessment.
Week 4 Monday (4 Aug 2025) 8:00 am AEST
All submissions are due by the deadline.
Week 6 Monday (25 Aug 2025)
Within 2 weeks of the due date or within 2 weeks of submission (whichever is the later)
- Evaluate the role of Enterprise Systems in organisations and their adoption and use characteristics
- Compare the common Enterprise System modules and their features
- Develop an argument for the support or rejection of an Enterprise System adoption decision in an organisation
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Team Work
- Information Technology Competence
2 Written Assessment
For this assessment, you will work individually. Part A (30 Marks) and Part B (10 Marks) are two parts of this assessment task. It is mandatory to attempt both parts to complete this assessment.
Part A: Written Report (30 marks)
For this part, you must study, analyse, research, and prepare a report addressing specific tasks in response to a case study. The case study details, tasks, and requirements will be available on the Moodle Unit website.
Part B:
Oral Assessment (5 Marks)
There will be an oral assessment on the written report, during which you will need to answer questions about your written report verbally. The oral assessment aims to clarify your understanding of the written report.
For on-campus students, the viva will be conducted face-to-face during the tutorial in Week 8. The Unit Coordinator will contact Online students to schedule an oral assessment session. When the oral assessment is conducted via Zoom, it is mandatory to have your webcam on during the conversation.
Tutorial Attendance and Activities (5 Marks)
Weeks 1 to 6 of tutorial attendance, participation, and contributions to the hands-on practical and/or descriptive activities will be recorded. Your lecturer or tutor may request that you submit written solutions to the weekly chapter review questions.
The Moodle unit website will provide further details of the task descriptions and requirements for this assessment. If you have any questions regarding this assessment, please get in touch with your campus Tutor or Unit Coordinator.
Submission: Individual
AI ASSESSMENT SCALE - AI PLANNING
You may use Al for planning, idea development, and research. Your final submission should show how you have developed and refined these ideas.
You do not need to cite the AI-generated content, as it has been substantially changed in the final submission. However, you need to briefly describe how AI tools were used during the planning, research and initial idea-generation stage of the assessment.
Week 8 Monday (8 Sept 2025) 8:00 am AEST
The written report must be submitted to Moodle by the above due date and time.
Week 10 Monday (22 Sept 2025)
Within 2 weeks of the due date or within 2 weeks of submission (whichever is the later)
The detailed description of 'Assessment Two—Case Study,' outlining the assessment criteria, will be accessible on the Moodle Unit website. It is crucial to approach this task diligently, conducting thorough research and producing original work. Following the university's policy, any instances of plagiarism will incur penalties.
- Evaluate the role of Enterprise Systems in organisations and their adoption and use characteristics
- Compare the common Enterprise System modules and their features
- Analyse the individual activities and the roles of key stakeholders in an organisation's Enterprise System life-cycle
- Develop an argument for the support or rejection of an Enterprise System adoption decision in an organisation
- Examine the role of business process remodelling during Enterprise System adoption and implementation
- Assess risk factors, relevant critical success factors and best practice in an Enterprise System adoption and implementation project.
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Team Work
- Information Technology Competence
- Social Innovation
3 Practical and Written Assessment
The goal of this assessment is to apply relevant theories to problem-solving. You will work in the same group as Assessment 1. Part A (30 Marks) and Part B (10 Marks) are two parts of this assessment task. It is mandatory to attempt both parts to complete this assessment.
Part A: Written Report (30 marks)
For this part, your team will work collaboratively to analyse a real-world industry challenge where enterprise systems (e.g., ERP, CRM, SCM) can be applied to solve operational inefficiencies, data silos, or decision-making gaps. Your team will investigate a company, industry sector, or case study scenario, research the challenges faced, evaluate possible enterprise system solutions, and propose a well-supported digital transformation strategy. This will involve investigating the current marketplace for potential ERP systems and vendors.
Part B:
Oral Assessment (5 Marks)
There will be an oral assessment on the written report, during which you will need to answer questions about your written report verbally. The oral assessment aims to clarify your understanding of the written report.
For on-campus students, the viva will be conducted face-to-face during the tutorial in Week 12. The Unit Coordinator will contact Online students to schedule an oral assessment session. When the oral assessment is conducted via Zoom, it is mandatory to have your webcam on during the conversation. Although this is a group assessment, the marks might vary based on the individual contribution.
Tutorial Attendance and Activities (5 Marks)
Weeks 7 to 12 of tutorial attendance, participation, and contributions to the hands-on practical and/or descriptive activities will be recorded. Your lecturer or tutor may request that you submit written solutions to the weekly chapter review questions.
The Moodle unit website will provide further details of the task descriptions and requirements for this assessment. If you have any questions regarding this assessment, please contact your campus Tutor or Unit Coordinator.
Submission: Group (Same Group as Assessment 1)
AI ASSESSMENT SCALE - AI PLANNING
You may use Al for planning, idea development, and research. Your final submission should show how you have developed and refined these ideas.
You do not need to cite the AI-generated content, as it has been substantially changed in the final submission. However, you need to briefly describe how AI tools were used during the planning, research and initial idea-generation stage of the assessment.
Week 12 Monday (6 Oct 2025) 8:00 am AEST
The written report must be submitted to Moodle by the above due date and time.
Exam Week Monday (20 Oct 2025)
The marks and feedback will be returned on the Exam Week as indicated above.
The detailed description of 'Assessment Three - Solve Problem', outlining the assessment criteria, will be available on the Moodle Unit website. This information will outline how the assessment will be carried out. It is vital to study, research, and produce your own work. Any work discovered to be copied from another source will be subject to plagiarism penalties following the University's policy.
- Analyse the individual activities and the roles of key stakeholders in an organisation's Enterprise System life-cycle
- Examine the role of business process remodelling during Enterprise System adoption and implementation
- Assess risk factors, relevant critical success factors and best practice in an Enterprise System adoption and implementation project.
- Communication
- Problem Solving
- Critical Thinking
- Information Literacy
- Team Work
- Information Technology Competence
- Ethical practice
- Social Innovation
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
