Overview
This unit will introduce you to business systems and their benefits to companies. Business systems incorporate a series of interdependent tasks or documented procedures that outline exactly how to do something in an organisation to achieve strategic objectives. Good business systems streamline workload, improve productivity and generate results. Business Technology is a concept that describes all technology that helps an organisation run its business, processes and systems. In this unit, you will evaluate and apply Business Technology with knowledge of best practices and concepts and tools that are designed to guide any part of an organisation or business in utilising information technology to its fullest. In addition, you will learn the types of cyber-attacks that may be encountered in business contexts and identify tools and techniques to prevent, detect and respond to those attacks. You will be equipped to build sustainable and resilient businesses that can weather economic, social, and environmental challenges over the long term.
Details
Pre-requisites or Co-requisites
Co-requisite - BUSN11018 Business Improvement Principles
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2025
Attendance Requirements
All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 12-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 25 hours of study per week, making a total of 300 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of 'pass' in order to pass the unit. If any 'pass/fail' tasks are shown in the table above they must also be completed successfully ('pass' grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the 'assessment task' section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University's Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure - Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure - International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback - Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Student discussions
Clear expectations of the volume of content
Clearly state that the content is broad and may not be a priority to their workplace.
Feedback from student discussions
Current information of technology is essential
The content is regularly reviewed and updated to reflect the most current use of technology in a business environment,
- Use systems analysis to recommend technological solutions, including those rooted in social innovation, that address business problems and achieve objectives.
- Analyse systems requirements to propose strategies for managing all stages of the system development life cycle
- Select information and communication strategies to inform the business systems and technology adoption and implementation of decisions of work colleagues and employers
- Recommend cyber security tools for detecting vulnerabilities, monitoring network traffic and responding to attacks
- Summarise key components of business systems and technology that contribute to the evaluation and analysis of data and the identification of trends, patterns and relationships.
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |
| 1 - Portfolio - 0% | |||||
| 2 - Case Study - 50% | |||||
| 3 - Reflective Practice Assignment - 50% | |||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | ||||
|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | |
| 1 - Communication | |||||
| 2 - Problem Solving | |||||
| 3 - Critical Thinking | |||||
| 4 - Information Literacy | |||||
| 5 - Team Work | |||||
| 6 - Information Technology Competence | |||||
| 7 - Cross Cultural Competence | |||||
| 8 - Ethical practice | |||||
| 9 - Social Innovation | |||||
| 10 - Aboriginal and Torres Strait Islander Cultures | |||||
Textbooks
There are no required textbooks.
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
- Headphones or speaker and a microphone
All submissions for this unit must use the referencing style: American Psychological Association 7th Edition (APA 7th edition)
For further information, see the Assessment Tasks.
d.pidgeon@cqu.edu.au
Module/Topic
Overview of system analysis and the role in business problems and social innovation in business.
Chapter
Workbook 1
Events and Submissions/Topic
Module/Topic
Using Business Process management in assisting in identifying business problems
Chapter
Workbook 1
Events and Submissions/Topic
Module/Topic
System Development Life cycle, overview and role in business
Chapter
Workbook 2
Events and Submissions/Topic
Module/Topic
Communications and system requirements
Chapter
Workbook 2
Events and Submissions/Topic
Module/Topic
Business solutions and social innovation.
Chapter
Workbook 3
Events and Submissions/Topic
Portfolio due Friday 11 April 11:59pm
Portfolio- Learning Log assignment Due: Week 5 Friday (11 Apr 2025) 11:55 pm AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Communications and people management in the workplace
Chapter
Workbook 3
Events and Submissions/Topic
Module/Topic
Project management methodologies and overview
Chapter
Workbook 4
Events and Submissions/Topic
Module/Topic
Evaluating data trends and identifying relationships
Chapter
Workbook 4
Events and Submissions/Topic
Reflective assessment piece due 9 May 11:55pm
Reflective Practice Assessment Due: Week 8 Friday (9 May 2025) 11:55 pm AEST
Module/Topic
Technology adoption and change management
Chapter
Workbook 5
Events and Submissions/Topic
Module/Topic
Data integrity
Chapter
Workbook 5
Events and Submissions/Topic
Module/Topic
Cyber security
Chapter
Workbook 6
Events and Submissions/Topic
Module/Topic
Review of topics and clarification of workplace challenge
Chapter
all workbooks
Events and Submissions/Topic
Case Study assessment due Friday 6 June 11:55pm
Case Study Due: Week 12 Friday (6 June 2025) 11:55 pm AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
1 Portfolio
You will submit and electronic portfolio to provide evidence of you understanding of concepts covered in the workshops. It expected that you will do additional research to add your portfolio. Throughout the content on Moodle, there will be activities that you are able to use in your portfolio.
You need to provide appropriate heading for your portfolio to demonstrate your ability to communicate your ideas in a logical manner.
Week 5 Friday (11 Apr 2025) 11:55 pm AEST
The criteria are non-graded; that is you will be judged to have passed or failed each criterion and therefore the assessment item overall.
The portfolio will be assessed on:
Recommendation of technological solutions that address business problems and achieve objectives.
Understanding of strategies for managing all stages of the System Development Life Cycle.
Ability to communicate appropriate information to inform organisational decisions.
Use of systems and technology to evaluate and analyse data for trends, patterns and relationships.
- Use systems analysis to recommend technological solutions, including those rooted in social innovation, that address business problems and achieve objectives.
- Analyse systems requirements to propose strategies for managing all stages of the system development life cycle
- Select information and communication strategies to inform the business systems and technology adoption and implementation of decisions of work colleagues and employers
- Summarise key components of business systems and technology that contribute to the evaluation and analysis of data and the identification of trends, patterns and relationships.
2 Reflective Practice Assignment
You are required to critically reflect on your learning experiences, work practices, and independent research throughout the unit. You should reflect on at least three situations that you experienced. Ideally these will be related to a different aspect of your learning such as learning skills through experience and practice, expanding knowledge through interactions and research, or developing attitudes through observation and modelling.
The word length is 2000 words (+/- 10%).
Use headings to present a well-organised record of your learning.
Use an overall introduction to the assignment and a conclusion highlighting your main learnings.
Write formally, using third person language (you may not use the pronouns 'I' and 'my'), avoiding contractions 'do not' instead of 'don't', defining concepts and so on.
Documents to support your Reflective Practice writing are available on Moodle. Comprehensive information about this assessment task is available on Moodle.
This is a suggestion on how to reflect on your experiences
A description of the experience.
Your feelings about and reactions to the experience. Have personal values and possible biases impacted your experiences?
An evaluation of the experience – what went well and what could be improved?
An analysis of the experience, how did you make sense of the situation? Did you take the perspectives and opinions of others into consideration before you formed a conclusion?
A conclusion – what have you learnt from the experience?
An action plan – what are you going to do differently next time? How will this knowledge you have gained during reflection impact your behaviour in your future work?
You will submit your Reflective Practice assignment in a single document.
Week 8 Friday (9 May 2025) 11:55 pm AEST
Your Reflective Practice will be assessed on the following criteria:
Ability to analyse all stages of the System Development Life Cycle.
Understanding of cyber security detection, monitoring and management tools.
Demonstration of Problem Based Learning processes.
Demonstration of reflective communication.
Demonstration of professional levels of personal literacy.
- Analyse systems requirements to propose strategies for managing all stages of the system development life cycle
- Recommend cyber security tools for detecting vulnerabilities, monitoring network traffic and responding to attacks
3 Case Study
You will be provided with a case study related to data intergrity in organisations. The case study may cover but is not limited to tools for detecting vulnerabilities, monitoring network traffic, third party access and responding to attacks. Several questions will be posed in relation to the case study. These questions will require you to select information and communicate strategies to inform the business systems and technology adoption and implementation decisions of work colleagues and employers.
The word limit is 2000 words (+/- 10%).
This is an individual assessment item.
The assignment should be written in the form of a report. Think about the structure of the report.
Use headings to present a well-organised representation of your thoughts.
Use an overall introduction to the assignment and a conclusion highlighting your main recommendations.
Write formally, using third person language (you may not use the pronouns 'I' and 'my'), avoiding contractions 'do not' instead of 'don't', defining concepts and so on.
Comprehensive information about this assessment task is available on Moodle.
Week 12 Friday (6 June 2025) 11:55 pm AEST
Your Case Study will be assessed on the following criteria:
Identification of appropriate cyber security tools.
Evidence of critical thinking.
Understanding of key concepts.
Demonstration of Problem Based Learning processes.
Ability to write persuasively.
Demonstration of professional levels of personal literacy.
- Select information and communication strategies to inform the business systems and technology adoption and implementation of decisions of work colleagues and employers
- Recommend cyber security tools for detecting vulnerabilities, monitoring network traffic and responding to attacks
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
