Overview
This unit is designed to introduce you to the facilitating role of entrepreneurship and innovation in successful business transitions and improvement processes. You will build an understanding of the flow-on effects of these practices on business strategy, structures, employees, organisational design, and business operations. Business plays a significant role in society that is dependent on the acquisition and application of management skills that ensure the business is fit for the future. In this unit, you will reflect on your role in this process as an agent of positive change.
Details
Pre-requisites or Co-requisites
Co-requisite - BUSN11019 Business Systems and Technology
Important note: Students enrolled in a subsequent unit who failed their pre-requisite unit, should drop the subsequent unit before the census date or within 10 working days of Fail grade notification. Students who do not drop the unit in this timeframe cannot later drop the unit without academic and financial liability. See details in the Assessment Policy and Procedure (Higher Education Coursework).
Offerings For Term 1 - 2025
Attendance Requirements
All on-campus students are expected to attend scheduled classes - in some units, these classes are identified as a mandatory (pass/fail) component and attendance is compulsory. International students, on a student visa, must maintain a full time study load and meet both attendance and academic progress requirements in each study period (satisfactory attendance for International students is defined as maintaining at least an 80% attendance record).
Recommended Student Time Commitment
Each 12-credit Undergraduate unit at CQUniversity requires an overall time commitment of an average of 25 hours of study per week, making a total of 300 hours for the unit.
Class Timetable
Assessment Overview
Assessment Grading
This is a graded unit: your overall grade will be calculated from the marks or grades for each assessment task, based on the relative weightings shown in the table above. You must obtain an overall mark for the unit of at least 50%, or an overall grade of 'pass' in order to pass the unit. If any 'pass/fail' tasks are shown in the table above they must also be completed successfully ('pass' grade). You must also meet any minimum mark requirements specified for a particular assessment task, as detailed in the 'assessment task' section (note that in some instances, the minimum mark for a task may be greater than 50%). Consult the University's Grades and Results Policy for more details of interim results and final grades.
All University policies are available on the CQUniversity Policy site.
You may wish to view these policies:
- Grades and Results Policy
- Assessment Policy and Procedure (Higher Education Coursework)
- Review of Grade Procedure
- Student Academic Integrity Policy and Procedure
- Monitoring Academic Progress (MAP) Policy and Procedure - Domestic Students
- Monitoring Academic Progress (MAP) Policy and Procedure - International Students
- Student Refund and Credit Balance Policy and Procedure
- Student Feedback - Compliments and Complaints Policy and Procedure
- Information and Communications Technology Acceptable Use Policy and Procedure
This list is not an exhaustive list of all University policies. The full list of University policies are available on the CQUniversity Policy site.
Feedback, Recommendations and Responses
Every unit is reviewed for enhancement each year. At the most recent review, the following staff and student feedback items were identified and recommendations were made.
Feedback from Student feedback
Clarity of unit objectives
Review communication strategy to student.
Feedback from Student discussions in workshops
Authentic assessments
Continue to ensure that the most up to date information is being used to address issues faced by workplaces to enhance a digital environment.
- Define the critical role of workplace behaviour in achieving organisational outcomes
- Discuss the dynamic interplay of factors that influence the direction and success of contemporary business
- Explain the importance of best practice in Business Process Management
- Discuss the usefulness of accounting information to management
- Describe marketing principles that drive business profitability and their application to customer acquisition and retention
- Identify a variety of computational techniques and/or methods to evaluate and analyse business processes
- Assess the consequential impacts of Entrepreneurship, Innovation and Sustainability (EIS) on business strategy and the structure, people, and organisational design of business operations.
Alignment of Assessment Tasks to Learning Outcomes
| Assessment Tasks | Learning Outcomes | ||||||
|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | |
| 1 - Portfolio - 0% | |||||||
| 2 - Reflective Practice Assignment - 50% | |||||||
| 3 - Report - 50% | |||||||
Alignment of Graduate Attributes to Learning Outcomes
| Graduate Attributes | Learning Outcomes | ||||||
|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | |
| 1 - Communication | |||||||
| 2 - Problem Solving | |||||||
| 3 - Critical Thinking | |||||||
| 4 - Information Literacy | |||||||
| 5 - Team Work | |||||||
| 6 - Information Technology Competence | |||||||
| 7 - Cross Cultural Competence | |||||||
| 8 - Ethical practice | |||||||
| 9 - Social Innovation | |||||||
| 10 - Aboriginal and Torres Strait Islander Cultures | |||||||
Textbooks
There are no required textbooks.
IT Resources
- CQUniversity Student Email
- Internet
- Unit Website (Moodle)
- Webcam and headset
All submissions for this unit must use the referencing style: American Psychological Association 7th Edition (APA 7th edition)
For further information, see the Assessment Tasks.
d.pidgeon@cqu.edu.au
Module/Topic
Business process management (BPM): what is BPM and why is it important
Chapter
Workbook 1
Events and Submissions/Topic
Module/Topic
Business process management and notation: process mapping and workflows
Chapter
Workbook 1
Events and Submissions/Topic
Module/Topic
Why is Entrepreneurship, Innovation and Sustainability (EIS) important?
Chapter
Workbook 2
Events and Submissions/Topic
Module/Topic
Facilitation of innovation within a workplace
Chapter
workbook 2
Events and Submissions/Topic
Assessment 1 Portfolio due 11pm Monday 31 March
Portfolio Due: Week 4 Monday (31 Mar 2025) 11:59 pm AEST
Module/Topic
EIS, organisational structure, design, business models and operations.
Chapter
workbook 3
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
EIS, organisational structure, design, business models and operations.
Chapter
workbook 3
Events and Submissions/Topic
Assessment 2 Reflective practice due Wednesday 23 April
Reflective Practice Due: Week 6 Wednesday (23 Apr 2025) 11:59 pm AEST
Module/Topic
People, strategy and the workplace
Chapter
workbook 4
Events and Submissions/Topic
Module/Topic
People, strategy and the workplace
Chapter
workbook 4
Events and Submissions/Topic
Module/Topic
Accounting 101 in the digital age
Chapter
workbook 5
Events and Submissions/Topic
Module/Topic
Marketing and technological solutions in the digital age
Chapter
workbook 6
Events and Submissions/Topic
Module/Topic
Marketing, accounting and Business process management.
Chapter
workbook 5 and 6
Events and Submissions/Topic
Module/Topic
Chapter
revision of concepts
Events and Submissions/Topic
Assessment 3 Report due Monday 4 June 11 pm
Recommendation Report using BPM integration Due: Week 12 Monday (2 June 2025) 11:59 pm AEST
Module/Topic
Chapter
Events and Submissions/Topic
Module/Topic
Chapter
Events and Submissions/Topic
This unit will deliver through a one-hour content workshop and a two-hour hands-on workshop to put theory into practice.
You will also identify a workplace problem you will work towards solving over the year of the CM55 Diploma of Business in the Digital Age course. This may be supplied by the unit coordinator or negotiated with your workplace if you are in full time employment.
1 Portfolio
This assessment will require you to complete activities and tasks throughout the unit. You will be required to record your responses and the artifacts you create in your portfolio. The artifacts will be evidence of your understanding of concepts covered. You will need heading to organise your portfolio. It is suggested that you use an electronic means to record your additions to your portfolio, it can be a word document for example.
Week 4 Monday (31 Mar 2025) 11:59 pm AEST
The portfolio will be assessed on:
- critical analysis of information applicable to a business
- justifications of new technologies for a business
- provided evidence of understand the impacts of entrepreneurship, innovation and sustainability on a business.
- provided evidence of factors that impact on the success of a business
The criteria are non-graded; that is you will be judged to have passed or failed each criterion and therefore the assessment item overall.
- Discuss the dynamic interplay of factors that influence the direction and success of contemporary business
- Explain the importance of best practice in Business Process Management
- Identify a variety of computational techniques and/or methods to evaluate and analyse business processes
- Assess the consequential impacts of Entrepreneurship, Innovation and Sustainability (EIS) on business strategy and the structure, people, and organisational design of business operations.
2 Reflective Practice Assignment
You are required to critically reflect on your learning experiences, work practices, and independent research throughout the first nine weeks of the unit. You should reflect on at least three situations that you experienced. Ideally these will be related to a different aspect of your learning such as learning skills through experience and practice, expanding knowledge through interactions and research, or developing attitudes through observation and modelling. These are only suggestions.
For each of these experiences the following cycle of reflective practice should be ustilised.
A description of the experience.
Your feelings about and reactions to the experience. Have personal values and possible biases impacted your experiences?
An evaluation of the experience – what went well and what could be improved?
An analysis of the experience, how did you make sense of the situation? Did you take the perspectives and opinions of others into consideration before you formed a conclusion?
A conclusion – what have you learnt from the experience?
An action plan – what are you going to do differently next time? How will this knowledge you have gained during reflection impact your behaviour in your future work?
You will submit your Reflective Practice assignment in a single document. Think about the structure of the document.
Use headings to present a well-organised record of your learning.
Use an overall introduction to the assignment and a conclusion highlighting your main learnings.
Write formally, using third person language (you may not use the pronouns 'I' and 'my'), avoiding contractions 'do not' instead of 'don't', defining concepts and so on.
Documents to support your Reflective Practice writing are available on Moodle. Comprehensive information about this assessment task is available on Moodle.
Week 6 Wednesday (23 Apr 2025) 11:59 pm AEST
Your Reflective Practice will be assessed on the following criteria:
Ability to analyse Business Process management best practices.
Identification of the impact of Entrepreneurship, Innovation and Sustainably on areas of a business.
Evidence of critical thinking.
Demonstration of Problem Based Learning processes.
Demonstration of reflective communication.
Demonstration of professional levels of personal literacy.
- Explain the importance of best practice in Business Process Management
- Discuss the usefulness of accounting information to management
- Describe marketing principles that drive business profitability and their application to customer acquisition and retention
- Assess the consequential impacts of Entrepreneurship, Innovation and Sustainability (EIS) on business strategy and the structure, people, and organisational design of business operations.
3 Report
You will need to complete a report on the integration of Business Process Management supports customer segmentation and profitability of a business. You will be expected to construct a process map based on information provided. You will need to provide recommendation that are justified through your research.
There will be resources for you to use on Moodle such as a report template.
Week 12 Monday (2 June 2025) 11:59 pm AEST
You will be assessed on:
- Correct use of terminology.
- Factual correctness of presented stimulus material.
- Calculations which should include units where relevant.
- Relevance and application of stated content.
- Clarity, thoroughness and completeness of explanations.
- Logic of explanations and problem-solving.
- Define the critical role of workplace behaviour in achieving organisational outcomes
- Discuss the dynamic interplay of factors that influence the direction and success of contemporary business
As a CQUniversity student you are expected to act honestly in all aspects of your academic work.
Any assessable work undertaken or submitted for review or assessment must be your own work. Assessable work is any type of work you do to meet the assessment requirements in the unit, including draft work submitted for review and feedback and final work to be assessed.
When you use the ideas, words or data of others in your assessment, you must thoroughly and clearly acknowledge the source of this information by using the correct referencing style for your unit. Using others’ work without proper acknowledgement may be considered a form of intellectual dishonesty.
Participating honestly, respectfully, responsibly, and fairly in your university study ensures the CQUniversity qualification you earn will be valued as a true indication of your individual academic achievement and will continue to receive the respect and recognition it deserves.
As a student, you are responsible for reading and following CQUniversity’s policies, including the Student Academic Integrity Policy and Procedure. This policy sets out CQUniversity’s expectations of you to act with integrity, examples of academic integrity breaches to avoid, the processes used to address alleged breaches of academic integrity, and potential penalties.
What is a breach of academic integrity?
A breach of academic integrity includes but is not limited to plagiarism, self-plagiarism, collusion, cheating, contract cheating, and academic misconduct. The Student Academic Integrity Policy and Procedure defines what these terms mean and gives examples.
Why is academic integrity important?
A breach of academic integrity may result in one or more penalties, including suspension or even expulsion from the University. It can also have negative implications for student visas and future enrolment at CQUniversity or elsewhere. Students who engage in contract cheating also risk being blackmailed by contract cheating services.
Where can I get assistance?
For academic advice and guidance, the Academic Learning Centre (ALC) can support you in becoming confident in completing assessments with integrity and of high standard.
What can you do to act with integrity?
